Bickford Senior Living

When I started looking for a place for my mother-in-law, I wanted a place that would give her good care, but also felt more like a family. That is what I found at Bickford.

We toured Bickford of Grand island and it is a nice facility that is all on 1 floor. They seemed to be very careful with covid protocols and everything looked clean. We followed up in virtual tour with an in person tour and everything was as good as it was online.

I am very pleased with the community. It is pretty close to home. The food menu looks good, I've just not been able to observe it. The communication with the staff is good. The community is only allowing visits two days a week for visits due to the pandemic.

The community communications with billing issues could be better but the treatment for my mother is amazing. my loved one recently had a stroke while at the community and they were right on the ball and got her to the hospital immediately.

I would highly recommend it. My mom is happy there. I believe she is well taken care of. They have a lot of great activities. I have been happy with them and so has she. My mom likes the food. They have different floor plans to choose from. My mom has a one-bedroom.

My experience has been really good. My mom like it. My mom likes the food. The staff is awesome. The room sizes are good, could be bigger, but there are plenty of common areas. They have a wonderful outdoor courtyard area for residents. Need more variety in the activities.

It is not perfect but they are very responsive to any family concerns. The rooms are very nice and the layout is very nice. Food was very good when it was being served in the dining room but now that they are bringing food to the residents rooms due to the quarantine it is not as good. We have been happy with Bickford. When I first toured Bickford I spoke with a family member who’s loved one had been at Bickford for 5 years and she still she was very positive and loved Bickford so that told me a lot.

During the short time my mother was at Bickford in Okemos, she was well cared for. She received prompt attention and good effort was made to make her comfortable and to involve her in activities she could handle. The staff was responsive to family requests, and a slight billing issue was resolved without hassle.

My husband arrived at Bickford in August last year following the transition from Sunrise. The "old guard" did not want to make the adjustment and thwarted the change in caring style for the residents. The "old guard" basically abandoned the residents and left to go to another Sunrise facility. The "new guard" is wonderful, caring, fun, attentive and life is so much better as the transition to the "Bickford way" is finally taking hold. The "old guard" continue to make contact with the residents trying to get them to leave Bickford, pitiful and emotionally abusive, seems like an ethical breach. I am glad we stuck it out and my husband is living the good life on the Memory Care floor. Thank you to the Bickford staff, you are wonderful!!

My mom was a hospice patient for a month. They kept her clean and fed and tried to entertain her (although her mood was understandably depressed). It was expensive but it resolved our concerns about her care during a difficult time

We love this facility for our mother. She has been there since [date removed]. There are so many activities and things for people to do. The staff tries to help everyone and are very personable. The food is great and the nurses remind everyone of activities for the day. Her room is spacious and has a great window to look outside., Residence are always outside their rooms enjoying the new furniture, TVs and carpet. We love this place! Thanks to “A Place For Mom” for directing me here.

My mother was transferred from Hospice to Bickford of Middletown during the last six weeks of her life. The care she received was excellent and the facility very nice. The nurses were great especially during the last few days of my Mom's life. It was a good decision without regrets and she and the family were treated with dignity and compassion.

The only thing she has a problem with is the hot water. She said it is a problem. Other concerns: I don't know when you are taking her to the doctor and when we need other arrangements. Besides that she loves the place. I feel she has gotten out there and seems to be doing great. Thank You

Bickford in Bloomington IL. I find the people working there are compassionate. She stays in the dementia care facility. It is small part of the facility. So there is more one on one interaction. She is well cared for. The quality of the food is high quality and full of protein. The place is well kept and clean. I'm glad I decided on this facility for her. The place is close to my home. They keep me informed of anything that happens to her, mom forgets she can't walk so she falls. It is a relief to me that I don't have to worry over her. I've visited other places in town and they have a lot of people, patients, some of them are fighters and my mom is defenseless. I wasn't going to put her into that. I get to fill an assessment of the facility. I also write down instructions for the staff in case there are things to better her situation. I do have to pay for all of her supplies. It is not included in the price of monthly payment for her stay.

My Mom lived at The Hearth in Franklin where the care level was poor at best. After much complaining and lack of results, we moved her to Brighton Gardens. It took about 4 weeks for Mom to readjust to a different place and to make some friends. She absolutely loves Brighton Gardens and the daily attention she receives. My sister and I are even happier because the staff there is excellent, caring and involved with the resident. Mom is 95 and in a wheel chair. She requires help with her personal care and needs. Her caretakers care.

My mother spent four wonderful years at the Bickford. She was loved and cared for by many. The staff is exceptional with a special shout out to Amy and Cindy for their caring and knowledgeable services they provided to my Mom. My Mom always felt the Bickford was her home. If things were changing, I was always notified. End of life care is challenging and expensive, but the Bickford family made it easy and loving. I would recommend this place to anyone looking for assistance with their loved one.

I picked this facility for my Mother because we have a family member who has a loved one here and they seemed to really like it. I was on a time crunch to get my mom in and they accommodated us very quickly. So far we have been pleased with her care. All of the staff members here are nice and it’s a clean facility. The food is really good and they offer a lot of variety. For activities, they offer things like exercise classes, church services, and games. I would recommend this facility to other families.

While looking into a few options for my love one, I found that this property is a little bit higher than the place I actually moved forward with. Also they didn’t have enough staffing for what she needs medically. However, my staff interaction with them was good. They are very helpful, just unfortunately was not a good fit.

From our first visit to Bickford of West Lansing, everyone greeted us and all the staff members were very friendly, helpful and nice. The food here is good, and I feel the have a nice variety of items. I also appreciate that every resident wears an call button at all times, and I love that the community is a mile and a half from my home. I'm able to visit often. The community has been made over a lot since they were bought by new management, and while I feel they have done a great job, I feel the community itself could be kept more tidy.

This was a nice facility to take a tour of, but they had no availability when my family was looking for a place for my Dad. The interior decorating was a little bit more like a residence, the hallways were a bit wider, and they even had a fish room and a bird room. The reception area had hot coffee and gave us a snack to eat when we came by. They were very knowledgeable about the facility and took us through the building to see units that already had people in them so we could at least see what the rooms looked like. Overall, they were very helpful and the facility was nice but we had an immediate need to move him in so we chose a different community.