Brookstone Terrace

I'd say 5 on everything except maybe food. Not that I ever ate any but at one point my mom was supposed to be given finger food because her eyesight was pretty much gone so it was hard for her to use silverware yet when I'd go in there it wasn't what I'd call finger food. It was like raviolis They were very caring with her and at least what I witnessed treated the patients with respect and patience.

My husband has a nice private room and bathroom. We have been encouraged to bring personal pieces of furniture and pictures to make him feel at home. The staff have been extremely nice and caring to both of us.

They were superior to the places she stayed before then, here, and in Washington. [name removed] needed Memory Care and Brookstone excelled in their treatment of Memory Care folks fully without constraint as part of the community. Have you visited locations where the Memory Care was a split out section that was locked, darker and very unappealing? Brookstone is unique in fully integrating them in the overall community. No question this was better

My mother was a resident at Brookstone Terrace. First and foremost, the staff were excellent. The communication from them was extremely helpful, consistent and they could be reached anytime day or night. The facility is always clean. They are constantly cleaning and tidying up the rooms. My mother's room was always in order and I never had to ask for anything to be done. Brookstone Terrace should definitely be at the top of your list for consideration. Ask for [name removed]. He explained everything and answered all questions. I highly recommend Brookstone Terrace.

My mom was doing poorly in another facility and had lost her will to live. Since we have moved her to Brookstone Terrace she has improved so much and has become her old self again. She feels loved and cared for and told me that no one has ever been mean or cross with her. We could not be more pleased with the loving care she is receiving there.

The caregivers are incredibly attentive and caring for both of my parents (both are residents). The directors are extremely supportive, and they are quick to respond to questions or concerns. Love it!

The staff make Brookstone. They all knew my dad and treated him with dignity. The onsite RN gave us comfort with his knowledge. I wish they had a location in the Charlotte area. Thank you to everyone at Brookstone!

We chose Brookstone Terrace of Woodruff because of the value for the money as well as the way they communicate and work with you. The staff have a personal relationship with the family as well and really get to know everyone.

What we like the most about Broostone Terrace is that the staff are very friendly, it is a clean community and the patients are well kept. We would absolutely recommend this community to other families who may need a place for their loved ones. A Place for <om made the entire experience easy

[name removed] was exceptional in his role of helping us with all of the paperwork and specifics of moving in. The facility is always clean and the staff are consistently interacting with residents professionally and with care. Communication from behavioral health, PT, NP, etc. is always timely and thorough.

Brookstone Terrace of Woodruff is a wonderful place. My husband was there for 6 months before he passed away. The facility was clean, residents were clean, food was good. I ate there a lot. The staff was friendly and extremely caring and my husband received the best care possible. The staff was also kind and considerate toward family members. Activities were planned carefully with all residents in mind: Dementia patients are able to mingle with others and are not locked in a back room. The residents also have Bible study and other opportunities to worship. My husband received excellent care and the staff treated him like he was their papa. I still visit them and stay in touch.

My loved one was previously a resident at Brookstone Terrace of Woodruff and most everything about the experience was great. Our only complaint was the food. But everything else, for sure, was phenomenal. The support from their side was tremendous. I would recommend Brookstone Terrace of Woodruff to others.

We left like the staff truly cared about family member. She was only there 3 months before she passed, but they treated her like a long time resident. Based on the experience we have had with Brookstone Terrace we would recommend them to other families who may need a place for their loved ones.

I would recommend this facility to anyone. The staff is outstanding, friendly and caring. The move in was odd as Brookstone knew we were coming and there was no help or direction at move in. Overall, we loved Brookstone Terrace of Simpsonville.

This facility is one of the.best I've seen! [name removed] made the admission easy, organized, and peaceful The Owner is there frequently, no trying to figure out who runs the place. No one has been scared of questions, transparency is so refreshing! Staff / patient ratio.is above regulation and so far, no staff shortages truly remarkable! My Father in-law is alert and engaged, acts perfectly content. The mix of Residents without memory deficits with those who have deficits has greatly benefitted him.

My Mom passed away in September but we liked it so much that my wife and I decided to move my in-laws there. Great place with very caring staff!

The staff is incredibly kind and helpful! Communication is top notch and everyone is quick to respond and address any concerns immediately.

I have used three different facilities in the Greenville Spartanburg area. This place is the best. The facilities are superb and staff excellent, and I love the way they work with the memory care patients...integrating them with "normal" residents for a real family feel...

What our family likes the most about the community is the staff, they really seem to genuinely care for the residents there. We would recommend this community to other families based on the experience we have had so far.

I did a lot of research before bringing my mom to Brookstone and was above satisfied. The staff is outstanding and very caring. I loved that there was no separation between the memory care and assisted living residents. Whenever I had questions or concerns , they were addressed immediately. My mother was happy here even though she could not join in the activities. Overall, if I could give Brookstone Terrace Simpsonville a 10+++ rating I definitely would. Oh and the food was great too