Brookstone Terrace

One place said they had no availability and didn't even want us to tour the facility.The other place didn't look as clean and staff wasn't friendly .Brookstone's staff was friendly, the facility was clean, the residents looked clean and engaged in activities.

The staff at Brookstone Terrace of Woodruff is caring and does everything they can to make the residents comfortable and keep them safe. They communicate well with me and our son. We did not have any issues with the move in process. The meals are good and substitutions are made for those that may have a problem eating or just don't like what they are served. The Memory Care residents and others are all together and not segregated from the other residents. I do recommend Brookstone Terrace to others. I'm there every day and our son comes several times a week.

I would say they have their issues, just as every other establishment, but overall pleased with the care of the staff.I would definitely recommend to others!! We picked this community because of the cleanliness and friendly staff.

My family and loved one have had a good experience with Brookstone Terrace. The staff are kind, caring, helpful, and professional. Everyone seems to be friendly. There are activities and meals provided by the community to assist the residents with socialization. We would recommend this community to others for their loved ones.

I love the inclusive design, keeping all the folks together. Food is excellent and the staff is caring and informative. We have tried multiple facilities and this is the best bang for the buck so far!!

We toured Brookstone Terrace of Woodruff when searching for Assisted Living for my loved one. The presentation was very polished and gave us specific answers to our questions as far as the long term options available for us.

My mother is a resident at Brookstone Terrace of Simpsonville and everything at this facility has been great for her so far! Communication with the family is great with the text message groups. The meals are good, and there's always alternatives like a chefs salad if you don't like something. The staff is almost always welcoming and friendly.

5 for all! Their communication with the family has been excellent. Staff is very caring and compassionate. My Mom had to go to the hospital for a short while and they text us daily checking on her condition. They also eat with the residents. When the new management took over they converted the existing staff dining room into an art room.

What stands out to me about this facility is their cleanliness, the people are always friendly, and they keep the residents busy with activities.

We were totally pleased with the care that our loved one got here at this facility. Anytime we would visit, the staff was always very friendly. Even though our loved one had Dementia, she wasn't always locked up on a hallway or in her room. But it was still a very secure and safe place. A lot of times they would have her in the community room, doing activities, or at the nurse's station. We saw improvement when she was here. She looked healthier and was more coherent. We were very comfortable with this facility, it was literally a sigh of relief knowing that our loved one was safe and well taken care of. They took very good care of her. It's a very nice facility, we definitely got our money's worth. I have and will continue to recommend this facility to family and friends.

Brookstone has been wonderful for my loved one and she constantly says they take good care of her there. The staff have always been responsive and to any questions or issues. Staff has always been friendly when I go in.

I would recommend them to family and friends!

We were impressed from the care to the cleanliness. They called and kept us informed. The food was excellent. They had plenty of activities. For what you got, it was worth the money. They went above and beyond. I would recommend to other families.

This community is a good safe place to leave your loved ones. The staff communication with the family is excellent. The three meals a day are excellent for the residents.

Brookstone Terrace of Simpsonville is a small, very personalized facility. The work staff is outstanding, as is the facility itself. I would recommend them to anyone.

We love Brookstone Terrace. We visited multiple places and this facility was above and beyond anything else that we saw. It is an outstanding facility itself, the building is very modern, clean, and has an open concept. Even the courtyard is beautiful - they have 2 of them. It is all well thought out and cared for. We love the approach they have, [name removed] and the team mix the memory care crew and the regular assisted living residents together. They are in the same living space entirely and mix together without distinction. That was a different approach than the other places that we looked at and we love that - it is a very encouraging atmosphere. We would highly recommend the facility to anybody looking, our loved one is doing great.

My father was really only at Brookstone for about a week; however, I am happy to share our experiences with staff/facility. We searched high and low (over 5 States I might add) for a place to care for my father who had Alzheimer’s. It seemed that no Assisted Living Facility really wanted to deal with a patient whose disease had progressed to where he was. We tried as a family to take care of him at home; however, it came to the point where my Mom could no longer manage by herself and it was starting to affect her health. We needed a place that was both caring but affordable. My parents are not wealthy and while they had some savings they could not afford the prices for facilities in their area. We reached out to a Place for Mom for help as we could not navigate the process alone. It was probably the best decision that we made. [name removed] was fantastic! She worked tirelessly and within our budget to help secure a facility that would meet our needs. When she found Brookstone Stone Terrace in Woodruff, it was 4 hours from the closest family; however, we decided to be open minded and at least go for a visit. From the moment that we entered the facility, we were restored with hope that we had found a place that would take care of my father. The facility is in a small town and the people were all super friendly. The residents seemed happy and had a great rapport with staff – you could feel the care and love for each other. They worked within our budget and made the transition very easy for us. When my father was later admitted to the hospital before his death, the staff reached out to us daily to check on him and us and when he passed away, they were more than helpful. I believe that I speak for my whole family when I say that we would recommend them to other families without reservation.

I've been very pleased. I have absolutely nothing bad to say about them. They're very family oriented. The facility is very clean. The meals are home cooked. The people are friendly, and they seem to take good care of my loved one. She's always clean, has on clean clothes, and has her hair fixed. I have no complaints. I visited several places before making a decision, and Brookstone Terrace was by far the cleanest. The residents are friendly. They're always doing activities. Recently they had a family day with a cookout and music. And they have activities going on every day.

From the second you walk in the doors of Brookdstone Terrace you feel like family. All of the residents are happy and friendly, the staff are wonderful, and it is extremely clean. The overall atmosphere is very comfortable and the setup is perfect. The staff are so helpful if you have any questions at all they answer them for you. If you want them to call you about your loved one, they will call you and give a daily report if you want. It has been a wonderful experience and I would definitely recommend Brookstone. I am sorry that we did not find this place years ago.

We like the smaller scale of the community, it allows for there to be more one on one attention for the residents. We like that either the director of activities or head of the nursing department will text us and keep us updated with our loved one. They will tell us things she has been doing throughout the week, give us updated on health and if she is running low on items.