Koelsch Senior Communities

Our experience overall has been a good one with El Rio. She has had many growing pains, but nothing that the facility or the staff are at fault for. The staff is always kind, courteous and willing to take a look at my mom’s situation to help make it a better one… My mom can be a handful & very vocal!! I think her biggest hurdle, is being in a “facility” and not in her own home. This brought a lot of resentment and rebellious behavior. I do have to mention that my mother was a higher functioning resident as far as her cognitive level was concerned, but she has lost most of her mobility due to Parkinson’s/dementia, and is unable to walk… It’s been a year now, we’ve come a long way & Still have many difficult times ahead of us I’m sure, but happy we have the team from El Rio on our side…

Everyone loved him and did their very best to care for him. Yes, yes we very much would recommend the community to other families. Their friendly faces brought smiles and a small amount of joy to all of us going through a really tough time.

Mainly, the standout is the people I associate with here. All classes of people that step up when you need help. The willingness of staff to listen and be of assistance in finding a solution. No complaints about the food. The only complaint is that staff often run late in starting activities. I have no wish to live elsewhere.

Very helpful and kind. Very clean facility. Very good food. Pleasant activities and conversation.

They do a fine job. The place is clean. The people are friendly. That's about all I can say. I'm happy with it.

What I like best is the people. They are very friendly and accepting. Same with the staff. I'm very happy here. Yes, we would recommend this community to other families based on the experience we have had so far.

1...overall experience 10 plus beautiful facility great location Incredible care and loving staff 2...excellent maintenance of entire facility 3...friendliness 10 + Staff from kitchen to front desk to nursing care 4...Incredible 5..listen to all needs of client and family Informed immediately with any concerns with my Mom 6...food....great choices and accommodates client choices 7...mom at 97 sang everyday...church accommodation 10+ 8...best of the best Great outdoor areas...great lounge areas Best of the best and I viewed personally 8 other facilities Price was wonderful Best of the best!!! Facility. Care. Compassion. Nothing else was even close.

University Village in Vancouver is new and beautiful if you have clients in the Portland or Vancouver area. It's about the same price as [community name removed]. Oh definitely 5 in every category. If you had 10 I would give it a 10. It is gated, too. We love it. My dad is in a wheelchair and my mother has vascular dementia and Alzheimer's and they are both getting the very best care. We are very happy.

Excellent facility for the memory impaired. Nurse on site 24/7. Proactive to find solutions for special needs that my dad requires due to UTI issues. Very clean and all the residents there are well cared for.

I would give a 5 in all categories, I am very pleased! The staff is very caring and observative the food appears to be very good I can't think anything bad to say about spring Creek in. I suppose my only complaint would be the cost and with things costing what they cost today I think it's a fair value for the money

The people I met were very pleasant and attentive. The only thing is she had a black pants and hoodie and it came up missing, her name was on the tag, I was told not to bring any nice outfits by others. Another lady that is there, I've been told was missing nice outfits and they think its the staff, personally I don't know, but a week and the nicest outfit missing. When it comes to the clothing issue, maybe mesh bag with resident name on it or just don't wash clothes???

We have had a great experience. I would rate all categories a 5 if you can afford the cost. Staff always eager to help. Friendly. Contacts me when she needs something they don't auto provide. They handle all medicine, help with bathing, transport to doctor, etc. Getting first haircut on Monday right on site.

Very enjoyable. Just to expensive. Homelike atmosphere. Not like a hospital

I would answer ALL a 5. I loved everything about Sterling Commons. Mostly, I would want to tell others that the staff treats their residents with dignity and respect. They always made me feel like, I too, was part of their family and my wishes were always happily fulfilled.

My very independent Dad is loving the new friendships, activities and support that the Park at Copper Creek provides. Staff is caring and listens to concerns. In his mid 90s he still loves his independence within this community of caring and support; a perfect solution. Cleanliness is amazing within beautiful decor.

The caregivers genuinely love and care for the residents. As my husband was on his last day, I had so many of them come into the room hug me and cry with me. The place was always clean and bright, with no bad smell, smells or smells of any kind

I am very happy with all. Creekside Inn is excellent in every category listed. It is with full confidence that my husband has excellent care in all of those things. I could not be happier with the situation.

Our family feels so fortunate to have our Dad at Spring Creek Memory Care. It is such a loving, caring home for him. The attention the entire staff gives to the residents is incredible, always redirecting situations in a respectful way that provides a safe and understanding environment for those suffering from memory losses and confusion

Sterling Inn is a beautiful and clean place. The Staff is always friendly and caring. The residents are also very nice and happy. Lots of great activities and different rooms to play cards in, watch the big TV, play pool, or sit outside. We love it!

The staff was phenomenal, but for some reason or other, there would be a big turnover brought on by the administrators in San Francisco. Extremely disappointed on that level everything was fine except for the activities committee. The activities were a little lacking in the sense of not very interesting and The music was deficient. Comparing it to the [community removed] was music. Director was very good. Excellent works very hard. however, the staff that head of the memory care I found to be very arrogant and instead of helping something horrible happened the director was confrontational. The liason officer that helped me resolve. The confrontational problem with the director of memory care was at [community removed] was very good. In fact she was totally effective.