Koelsch Senior Communities

I picked it because it was close to home and one of the best places for my mother with memory care. I would recommend to others.

My loved one was previously a resident at Canyon Creek. We should have had him there from the beginning. The staff is very attentive and took the time to learn about my loved one and his tendencies. The facility is very clean and they do a great job with the laundry. There is never any dirty clothes left overnight. The meals are tasty. I would occasionally eat with my loved one and they were like home cooking. I would recommend Canyon Creek to others.

I've recently toured four Memory Care communities in the area for my mom who suffers from Alzheimer's. Copper Creek was my last visit and comparatively speaking there was no comparison. The staff at each community I visited were pleasant and knowledgeable, however at Copper Creek I felt listened to, which I can't say the same for the other communities. My needs were addressed rather than just feeling like I was being given solely a pitch for the community itself. Also, I was introduced to several of the care staff and nurses along the way who took time to answer some additional questions for me. As a community, it was warm, open, and although secure, felt like it provided freedom to roam in a safe environment which is important for my mom.

Copper Creek Inn is a great place. I work in the industry and have been to some of their other memory care facilities. There is a standardized metric of care that is shared between all facilities. They care for each resident and ensure the safety of all. Throughout the day they have activities that are suitable for every resident to participate in. When it comes time for holidays, they have uniquely themed festivities which the residents really enjoy. They answer all questions professionally and are always available. They go above and beyond for each resident. It is a great place for a loved one to be in.

Beautiful, extremely clean, modern facility with amazing amenities, decor, and warm vibes! Well run, with competent staff that follows through consistently and with kindness! Personalized care specifically for your loved one with the empathy that only people who truly understand memory care can provide. Highly recommend if you are looking for a place that your love one will not only be safe but also valued.

Staff treats my mom like family and all their clients notify us when there is a change in mom. They also let us know if mom has fallen or any bumps or bruises. The staff is very wonderful here and takes care of my mom and all her needs.

My mom just came to Copper Creek today - the experience I have had with everyone getting her here on such short notice from our insurance has been amazing. Everyone is so friendly and helpful during this stressful time.

What we like the most about the Cascade Inn community is the apartment, our loved one really likes her apartment. Based on the experience we have had so far, we would recommend this community to other families.

My mom is currently a resident at Cedarbrook Memory Care. The facility is very well staffed and very clean. I've had a little difficulty speaking with my mom, but I suspect it's to help her integrate which has been successful. Mom is not loving food, but she is super particular in that regard. The move in was a snap. One major thing has been the price stability. I don't expect that to last forever, but so far it has kept us from fear and worry. I would recommend Cedarbrook Memory Care to others.

Copper Creek is an exceptional community. Residents and staff are happy and well provided for. It is a beautiful environment filled with compassionate care and welcoming atmosphere.

We have met many residents who encourage building friendships with each other. They invite Grandma and her family to activities. They sit down at her table for breakfast to have a conversation. The staff strives for a culture of positive attitude. Even as a family member who visits probably far too often the residents and staff treat me as a friend. Oh, for one specific example of how the staff and residents react to feedback. We read the rulebook about dining room, etiquette for family and friends. The rules have shifted due to Covid. Since we are new, we were trying to find out what the rules are and found out you sit in a specific area and the guest of a resident can pay the front desk or charge meals to the room. When we tried to follow the procedure, some of the staff are new, they were unaware and management took it as a training opportunity. As a guest, we were treated with respect and kindness. It didn't feel awkward. I appreciate the open communication. We've had some challenges in learning how to communicate with the staff, it hasn't been anything serious, just miscommunication and us not remembering or understanding scope of job duties. The staff and us have always figured out a way to understand each other. It allows us experience of growing together with the Madison House community. And just recently the staff showed their capabilities. I desire to obtain a nice photo of my grandma; since Covid we don't have any really good pictures you know. So I asked [name removed] there if they do a picture day. Well, [name removed] asked [name removed] the activities director to create a picture day and they already have it on the schedule. This way residents can all have a nice photo of themselves to either pass out for family or display in their unit.

Warmly greeted - informative, knowledgeable, kind, overall experience was delightful and clean, very impressive. Feel good experience

The staff at Maple Glen Memory Care are absolutely wonderful, caring, approachable, helpful, and more. I cannot praise them enough. The housekeeping is reliable, our loved ones room is clean and he is always clean and well cared for. Communication with the family is frequent and also reliable. The move in process was easy, uncomplicated and the staff was very helpful. The food quality is excellent and always tasty. I would recommend Maple Glen Memory Care 100%. I would like to mention that the company was very accommodating to our needs and financial abilities.

I like living here. Nice people, decent food. It's just much nicer.

I just transferred my Dad here this week. They offer a variety of options to fit your loved-one’s needs and go into great depth in explaining the processes. In my Dad’s situation, the upset to his life came about very quickly and unexpectedly. Since I am not able to care for him in my home during his recovery process, a Memory Care facility was necessary. The rooms they offer are great in size and they also provide all the necessities, which was a huge burden off my shoulders since timing was of the essence. Additionally, several engaging activities are offered each day, which my Dad was instantly interested in. Each time I have visited, the staff is courteous, the facilities are clean and the residents look happy and very well cared for. [name removed] has been, and continues to be, an amazing resource through an incredibly tough process. I highly recommend reaching out to her if you are needing information and guidance.

As a professional in the senior health care industry, I highly recommend Copper Creek. Their team is extremely knowledgeable with dementia/AD/cognitive impairment, etc. Their priority is patient care, safety and quality of life. They are passionate about serving and advocating for their residents. The community is warm and inviting with welcoming staff. Lots of room for residents to walk, activities and an outdoor courtyard with a classic car.

We are also lucky that The Hampton & Ashley Inn is close to our family homes. Also her area has its own dining area so that is small too which is nice. Mom is in the Assisted living area which is the Ashley Inn. There are only 19 units so very quiet which she enjoys as she is a TV person. It is very clean in that area and peaceful. She is happy in that environment versus downstairs where there is more activity and people. The memory care area is downstairs which is the Hampton Inn part. Staff in her area are great. Based on the experience we have had so far, we have already recommended this community to other families and will continue to do so.

My husband had a short stay at Lakeview Memory Care in Bloomingdale. Everyone was so nice there and he received excellent care for his short stay. Clean and comfortable facility. I was happy he was in good hands. Helpful staff was great! Thank you Lakeview!

Copper Creek Inn has excellent nursing care as well as there caregivers are very kind and attentive to resident needs. I highly recommend this building to families that are looking for Memory Care for their loved one.

Community relations director gave me a thorough tour. During which I had the opportunity to meet several staff members and observe residents participating in activities. A very friendly and caring environment, starting with the front desk concierges, will recommend at every chance.