Koelsch Senior Communities

The staff are very caring and supportive. Communication has been a challenge as we were sorting out who we need to contact. I have had some good chats with the ED and nurse coordinator about communication and feel better about it. Food and cleanliness are good. Room size is a bit of a challenge, as there is a larger side and a smaller side. I’m not sure about the activities. She has only been there a few weeks. After I took her there, she landed in the hospital within a week due to dehydration. Then, a week or so after getting back, she fell and was in the hospital and rehab until yesterday, when my sister took her back to Creekside. She said the staff were super happy to see her.

all nursing homes are overpriced but we would recommend this community to other families

I was beyond pleased with the Director [name removed] and all the nursing staff. When my Mom fist got there, [name removed] sat with me for more than an hour, and we just talked about my Mom, family, etc. The next day, they came in and bathed my Mom, brushed her hair, and genuinely took care of her. The place has a real vibe about it, that is caring and warm.

Everything is going well, but she has not been there that long, but they seem to be taking care of her issues.

It is a very nice community. All of the staff is attentive and friendly. There are lots of activities to keep everyone busy and social.

For memory care Maple Glen stands out to be the best in their category. The staffing team really cares for the residents. I see this when I can see how the team interacts with other residents not knowing that I see them. I feel confident that my Mom receives that same level of care.

They have been pretty supportive with concerns that I have had with my mother's ongoing care and they seem to be pretty attentive with her needs. Clean. Activities throughout the day. My mom likes the food too !

We can only rave about SPRING CREEK. [Name Removed] is amazing. The staff is amazing my 84-year-old father is very pleased relieved that my sister is being so cared for and and he is not a very complementary man I have to say.

[Name Removed] was only there for about 6 days She had a stroke and went into Hinds administered hospice care at cedar brook She passed away soon thereafter But the staff was very caring in that short period of time

Overall 5 stars. The staff was for the most part fantastic..it's a tough job and was also impressed by the lack of staff turnover.

The staff has been very kind and helpful to mom and to us, the family. It appears that they really care about their residents. There are lots of activities for residents to become involved in. Mom is busy from when she wakes up until bedtime. Mom is getting a lot of additional therapy to meet her needs. Mom loves it there! We visited quite a few places and talked to some on the phone. We also talked to family members who had loved ones at Lakeview and they could say enough positive things about the care there. I would only put my mom where I felt comfortable and Lakeview gave us the best sense of comfort.

The staff was wonderful , rated 5+ The meat were very nice and they added 2 little extra meals for those who got hungry in between. And there was always someone to help those who had a hard time eating. They always had on clean clothing . And every day they were bring the clean clothing. My daughter and I felt God had his hand in finding a perfect place . They have a great place for the busy ones to walk or sit in wheelchairs and move around. They are very careful no one can get away. And when ever they passed a person in the halls they always said hello to them. We could not have asked for a better place.

Maple Glen was chosen because of how I saw the caregivers interacting with the residents. Genuine kindness. Smiles. They are all full timers so no agency staffing used on a regular basis. I feel very comfortable with mom living there.

They always answered the phone and if I ask a question about something, they always put me on hold go to the nurse or the caregiver and find out what the answer is for me. The communication with family is fabulous.

They were incredibly attentive to my mother. They had video in her room, and in her hallways, and I felt that was very important. I visited 3 units before I chose Waverley. Waverley always contacted me with any concerns on my mother. Even to the point of a red mark on her little baby toe from her slippers, they were on top of everything. I have nothing that I could complain about. The staff was incredible. The care staff it was attentive to every need. The nursing staff addressed every issue with me up front for my thoughts and concerns

Everything was very good. The staff gave my wife, [name removed], very good care from start to finish. I can't say enough good stuff about how [name removed] was treated. Spring Creek helped me through a very stressful time. I had exceptional support from everybody I dealt with.

They provided excellent service for my mom's stay. I would recommend them to others who are searching for a place for their loved one.

Only place I could find on short notice in the area that would take Medicare then transition to Medicaid when funds are gone. I would recommend

5 to all of the categories. What we like the most about the community is just that it is a wonderful place for my mother and yes we would recommend Sterling Inn Community to other families based on the experience so far.

Sterling in is amazing. The staff and nurses handle there tenants with care and understanding.