Novellus Living

During our nightly FaceTimes Mom has been telling me how great it is to live at Novellus Kingwood. She loves being retired and getting to watch football and read whenever she wants. She loves not having to cook or clean or remember when to take her meds. She expressed a lot of gratitude to us for finding her new "little home." I just wanted y’all to know.

As a current resident, I absolutely love the staff at Novellus. It's my home and I couldn't be happier. I love that we all have our own private space and restroom. The care staff is amazing. We have family events and holiday dinners that brings tears to my eyes because the staff do a superb job with decorating, music and the food is amazing. Our last event we had a golden harpist player. It brought back so many memories. I hadn't heard the sound in so long. I am so thankful to be where I am treated with dignity, respect and gently reminders of my era.

My dad more and from Ohio. We could not take care of him as we needed due to work. We found Novellus Clairemont online and immediately was welcomed in. They were able to more in my father in 5 days. We appreciated the prompt service and loving attention to my dad from the staff. We are forever grateful to Novellus for the dedicated service.

I toured this community for my mother and I will be depositing this week. I was very impressed with their resident happiness factor and the vibe was really nice. Residents seemed genuinely happy to be there and the staff were very nice and respectful. It made my mother feel at home

I recently moved in and am so happy here. The service has been amazing. The staff is very respectful and the place is very clean.

5 on all - seriously its an amazing place. It's small. Memory care only has 13 beds. Great staff knows the family members by name. Always getting updated when we can't be there. They get everyone out of bed everyday. Good food and activities.

[name removed] , the Community Relations Director was a big help, in fact all the staff are personable & helpful. [name removed], activities director, plans wonderful activities for the residents. I like the way the various variety of events are posted in the lobby to encourage participation.

I personally have not been there yet, but will be visiting on the 19th. But when I've had questions or needed assistance, I've received prompt replies from Shanel. Most importantly I'm basing my rating on my father...he's happy and that's what matters!

I have been living here for a few years and I absolutely love the community. The staff is so friendly and I get great care here. I'm happy to call this place home.

I wanted to write this review on the behalf of the new ED and staff. Immediately he fixed the billing issues. I had been waiting months to resolve. I'm so glad he's here for my mom.

I am a resident here and I wanted to send my sincerest thanks to the new ED [name removed] and RSD [name removed] they are truly a breath of fresh air that we needed.

I HAVE LIVED HERE 2 YEARS, AND I LOVE THIS PLACE, IT IS ALL LOVE AND FRIENDSHIP AND TRUST, EXCELLENT STAFF! ALWAYS HELPFUL AND POSITIVE! Activities happy hour and music bingo [name removed] is great, Caregivers are so nice, [name removed] always helping, [name removed] is great!

My sister moved in a couple of years ago, and I have to say the staff is just great, they go above and beyond to help, As we walk into the facility we are greeted with a smile making us feel welcomed and at home. The community is clean, smells great, they have different meal options, all delicious,. At first I was hesitant due to the size of the place, but I am glad we chose this place, Sis, loves it here and loves her music! The community is small, residents are happy and the staff is caring, This is a vibrant place, Sis and I call home.

i felt like i was home when i first arrived. there were staff to welcome with warm greetings and a big Welcome sign on my door. the staff is phenominal. very caring and always make me feel safe and well cared for all the time. i trust them with my life and know they are genuine in their concern. There are a great many activities that allow us to choose for ourselves and enjoy. Mostly, i just want to share that, i know this is my home and my family. . we are a community and we do watch out for each other and make sure that life is moving forward.i am a nurse and worked for 50 years in acute care facilities. and i want you to know this is the best staff i have ever had in my life!

There are many choices of activities available including musical, craft, and holiday parties. The staff is very attentive with a smile. It is kept very clean and they have security in place. They have remodeled and it looks very nice. The meals are delicious with many choices.

What we really like the most about Novellus Cypresswood's is that the med techs and caregivers really care about the residents. Yes, we would recommend this community to other families based on the experience we have had.

When it comes to the quality of care - short staffed, missing items after passing, treated differently after went into hospice. The administrative staff- slow to respond. We would not recommend this community to other families, short staffed, treated my dad not too well so expensive

Everyone at Novellus is so warm and welcoming. Staff is really friendly and helpful, residents seem happy and are smiling. Its clean there and people are always out and about, talking with each other.

I visited this community and was so happy to see residents out having fun! It felt like a family there. Staff were friendly and they had a calendar full of fun things to do. I would definitely recommend this community!

All the staff members from the business office to the daily caregivers are very nice. They care about the needs of the residents. Provide group events to get everyone out of their rooms during the day and evening. They plan weekly outings. The caregivers are happy to work there so, no constant turnover like other assisted living places. Very good security procedures to protect your family member from strangers coming in. Temperature screenings done for all visitors so no germs are brought in to keep the residents, staff and other visitors healthy. Common areas always decorated for the current season adds a lot of cheerfulness to the place that feels like you are in a home.