Monarch Communities

All are very kind and helpful. Yes we would recommend The Fountains at RiverVue to other families based on the experience so far.

Staff there is excellent - always very caring and kind. In particular, [name removed] keeps the residents engaged with lots of activities. His enthusiasm for his job is incredible.

They are friendly, attentive, caring. They know everyone by their first names. This is a wonderful community with very nice amenities. We believe we made the best choice for mom. The best part is knowing mom loves Brandywine.

Moving my 88 year old Mother to Monarch Bella Terra is one of the best decisions I have ever made. She is so happy with her new living arrangements and has made many new friends. She is immersed in many activities daily and cannot be happier.

Monarch Coopers Corner is absolutely amazing. The place is immaculate, the staff is so attentive and empathetic, it's like a family. My parents have acclimated very nicely and are very happy there. I would give them a 10! We would absolutely recommend this community to other families based on the experience so far.

The price was much more reasonable than the place he had previously stayed. However, they increased the price within 4 months, claiming that it was just a "promotional" price that he had started at. They do not return phone calls even when left repeated concerned messages. Some of them have also acted unprofessionally towards my father, who is the resident there.

5 for everything! This is a great place. The facility is clean and well taken care of. The staff is great, they really take good care of Mom and are always helpful. They really do a great job and Mom is happy with them.

It was stressful to have to find a place for my mom to move into under her circumstances, but Brandywine Monarch made the transition so welcoming and easy. My mom is so happy there. She tells me of all of the activities she does with the others in the community. Any questions are always answered in a friendly manner. Shout out to [name removed] who answered all of my never ending questions in the beginning! Definitely recommend.

I find that everyone try's to make us comfortable, happy and at ease. Some go out of there way to help and take care of you. Most have a pleasant personality.

What we like the most about Monarch Spring Meadows in the friendliness of the staff but the food could be improved. Yes, we would recommend the community to other families based on the experience so far.

The people especially are so helpful I feel very comfortable with having my father in that facility . He says the food is amazing and the facility is super clean

Good, friendly tenants and staff. That's what stood out. The location great with T railway across the road and ground transportation provided. My studio is plenty big for me alone with all the amenities.

For items 1 thru 7 I would give each a 5. For #8 I would have to give it a 4 Reason is that I was told we would not receive rental increases to be a bit more than the COLA. However my very first increase after living here for 7 months was almost 4 times the COLA. This was quite a shock I was aware of some capital improvements being made but did not expect such a large increase. The facility is constantly being improved The staff after several managerial changes appears to be run efficiently and respectful to residents and to some of their concerns when needed.

My sister in law is independent so not to much but the doctor does go to her if she needs. When you walked it felt like u were in a hotel no nasty smell. The apartments are spacious.

At Brandywine in Howell: All 8 categories I would rate a 5 for each one! My husband is very happy and SAFE here. The physical therapist is absolutely wonderful! Oh, YES we would recommend this community to other families based on the experience we have had so far!!

Excellent very informative made easy train. The counselor helping fine this place. was helpful.

The building is new, clean, bright. Staff here is wonderful, very attentive. Upon learning my parents were having a 70th anniversary shortly after moving in, they held a party for them. THey have been very communicative and responsive to the family's questions.

The facility is neat, clean and they newly renovated the common areas and hallways. The staff are superb!!! They are kind, professional and pleasant. They connect with the residents and their families. They make activities fun with music. They gave my mother her dignity while doing difficult tasks such as bathing her or helping her get dressed. I would highly recommend Monarch of Southbury.

My dad was only at Brandywine at Howell for about five months. The entire staff treated my dad with respect and compassion, particularly when we had to him on hospice. I would strongly recommend Brandywine for any family who was looking into a continuing care facility

Being faced with putting both parents in to assisted living unexpectedly after an accident was a daunting task, but we couldn't be happier with our choice. Staff is amazing and engaging & they're well cared for. We no longer have to worry about their safety and their care. We would definitely recommend Brandywine at Wall.