Providence Senior Living

What we like the most about Ambiance at Maitland is the staff and the care my grandma receives. Yes, we would recommend this community to other families based on the experience we have had so far.

The whole staff has been amazing since our first call to set up a visit. [name removed] was so patient and helpful in getting all of the paperwork together and coming up with ideas to make my mom feel more comfortable with the prospect of moving. The facility is beautiful and well-maintained, and the staff is all very friendly.

From the front desk person, [name removed], she engage with you, makes you feel comfortable. I noticed she left a report on what was happening and what needed to be completed to the staff that was relieving her before she left. The building is very clean. Smells good with bright colors that made me feel happy. I will most definitely recommend this facility for a tour.

The staff is very helpful and willing to help you with any questions you might have about anything. People should know if they move here that your family member will be taken care of, day or night!!!

I would recommend. We picked them because it was close to home, price and friendly environment

We searched high and low to find a place for my mom that didn’t make her (or us) feel like she was in memory care. It was more palatable for her to tour Providence because nothing about it shouts Dementia. The atmosphere is inviting, clean, elegant. We’ve been very pleased with the staff, they’re quick to respond to our concerns, they got mom out and participating- even making friends! She had been on her own for so long, we didn’t know how she’d do with rules and coming out and socializing, but we really haven’t seen her this happy in a long time. She loves being in the courtyard, enjoys the entertainers- especially the activities they do with children. We’re very happy and trust that she’s in good hands.

Friendly staff, proactive people....they are great care of my mom. I would use this facility again for other family members. The location is convenient for us and my mother is very happy there. Thanks for everything.

One thing that is a positive is the email explaining their safety and procedures for the hurricane coming. Also, they made a personal call to verify [name removed] would be staying here. As I arrived today, I could see preparations under way for the upcoming hurricane. Makes all the family feel less anxious! One thing that was a negative when [name removed] first moved in was the staff was always assigned different residents instead of [name removed] always having the same few. It took extra time for them to get to know [name removed] and her needs. It caused a few problems for the first few months. Now, that she has been a resident for a while, this is a positive. All the workers at the facility (whoever sees her and wherever they see her) know her and her situation. So, the negative became a positive!! I would have future residents ask about the wait time when the residents push their button for help. Providence was very honest about it. Sometime quickly but other times can take a few minutes. I feel no other facility would do better with this!

5 on everything! Providence Living is a great facility and the staff members there are great...I would highly recommend Providence at Hunters Creek community to other families who may need a place for their loved ones.

It has been a nice place for us I would say it's a very nice and friendly place to live.

The toilet paper/paper towels/trashbags etc is not included in rent. I think it should be. The sales guy we initially met with was great. It is a very clean facility. I would recommend Sonata.

The staff is great. They call me and keep me informed. The place is very clean. The move in process was simple and easy.

When it comes to the meals and dining service, the service and the time you have to wait to place an order which is one and half hour more than once has happen. 30 minutes or more most of the time.

Our families with Ambiance at Maitland review

After looking at several different memory care facilities, I decided on Ambiance of Maitland for my mother who has dementia. Transitioning mom from her home of 42 years into a long term facility has truly been the most difficult decision of my life. Everyone at Ambiance (management, staff and maintenance, etc.), have shown care, comfort and kindness to me and my mother. [name removed] has been a huge help in this transition. Her professionalism, and knowledge of memory care has been outstanding. I know now I definitely made a good choice in choosing Ambiance of Maitland.

My mother is currently a resident at Sonata Hunter's Creek and most everything has been great for her at this facility so far. The only complaint has been the food. The quality and variety are not great, according to my mother. It's a lot of common frozen food that changes very little, especially considering a legitimate chef is in charge of the kitchen. Plus the facility is very understaffed for the dining room. There are usually only one or two servers for the entire dining hall. The meals take an average of two hours to complete because of the slow service. Because eating is usually the highlight of an elderly persons day, this should be corrected because everything else at Sonata Hunter's Creek is excellent.

Our loved one was only at Sonata Hunter's Creek community for 2 weeks for respite care, however she was on the memory care side for two weeks and the staff members working there were very good.

Our family had an in person tour experience with Sonata Hunter's Creek and the facility was a 5/5. We were able to see people doing crafts in the care wing and they looked happy.

My mother is at Providence and the experience has been nothing but positive. I was worried about transitioning my mother into a new facility because of her Alzheimers, but Providence made the transition so easy for her and I. My mother is thriving there, she finds purpose now everyday! The activities are engaging and well thought out, the premises are beautiful and the rooms are very spacious! All of the staff there have been patient, kind and nurturing. An Alzheimer’s diagnosis is scary but Providence helps my family understand this journey we are on & provides top notch care for their residents. My mother is happy, and not just looked after, she is truly cared for. She is safe, engaged, smiling again & finding joy. I wholeheartedly with confidence recommend Providence for those suffering from dementia related conditions. They are what all memory care facilities should strive to be like.

I really liked Sonata Hunter's Creek, it was a toss up between this facility and the one we ended up going with, we left the decision up to our loved one. The tour guide was FANTSATIC. He was so easy to talk to, thorough with his information answered all of my questions. I could tell that the residents there all looked very happy and well taken care of.