Providence Senior Living

Such a nice facility, the staff was so friendly and welcoming, definitely, recommend.

I toured the facility and was blown away by how nice the staff was, highly recommend.

Wouldn't look anywhere else, this place is the best!

My dad loves this place! They take great care of him and he is so happy. Be sure to visit this facility.

Savannah Grand of Maitland has been a god send to us. I had no idea what to do as my parents have been aging in their own home. My mother and father both were in need of different types of care but I couldn’t bring myself to separate them after 55 years of marriage! I live locally so I have always driven by this place. I moved my parents in and it has been amazing. My father is in the memory care and my mother lives in the assisted living building. They get to visit with each other every day and both get the care they need. This was a perfect fit for us.

I have lived here for over a year. Couldn't have selected a better place to call home. Keven our administrator is the best always has time for the residents. The activities are the best. just love this place. You will too.

Loved one is in memory care. Be sure to know the nurses and get there contact info. Good lines of communication is needed. Really understand your expectations for your loved one, and relay that to the staff. They are friendly but find out all details, and be sure to ask questions. Overall, very good experience.

Location was a big factor. Also, we know it had the best reviews. We were satisfied with it when we toured. We don't think any place else would be better necessarily and still feel that way.The quality of food is fine. I feel like they are short on staff.

We toured Sonata Hunter's Creek during our search for a Memory Care facility for our loved one. This facility seemed good. The cleanliness and friendliness were great. The facility had a great atmosphere. They were very informative.

My mother is currently a resident at Sonata Hunter's Creek. This facility is good. The staff is very friendly. The food is not very healthy. My mother has heart problems and diabetes but the food is mostly fried. Communication with the family is below par. They don't communicate well with us and my mother gets things confused. It would be great if they would work with us more instead of just telling my mother things.

The community is clean. It has been the best place, but they can improve on somethings. They are all friendly. My loved is fine with the food. They do the samething with the activities, and they can do better with keeping the residents engaged. We have to stay on top of the staff, to make sure that they are properly taking care of my loved one, especially when it comes to providing medication. The communicatin with the Executive Director has been good.

Our family has experienced a lot of loving care. Sometimes they have a little bitt of an issue with staffing, like every place right now. But the staff they do have have been excellent. The food is excellent. The chef goes out of his way to make the food not only tasty but also visually appetizing with the garnishes he uses. It's easy for the residents to eat, and there's plenty of it. The facility is beautiful and only about a year old. It has a lovely courtyard. The décor is very pleasing, and the rooms are nice.

This is a great community and your feel comfort knowing your loved one is taken care of. I feel peace knowing my loved one is being well cared for by the staff. The staff are good to work with if I have questions or concerns about my loved one and they are responsive. The activities are limited here. Your loved one will need to season their own food.

I would tell others that the community is very good. Everyone is very friendly. Sometimes it takes time for the staff to return emails or phone calls about my loved one. This is my only hesitation about the community. The community is very well decorated, and feels very welcoming.

We chose Savannah Grand because it is a small intimate place and I figured it would be easier to find her way around and be more comfortable. The room sizes are nice, they are private rooms. Initially it was difficult because of covid restrictions and as they started to lift them they seemed to be comfortable with not doing much. They have recently changed management and things are improving dramatically such as having many more activities. They are good with communication and I see the director almost on a daily basis. I would recommend to others looking.

Savannah Grand was always kept clean, and they offered a fair amount of activities for the residents. The pace was very affordable for everything they had to offer. The affordability, and the initial walk through really stood out to us. The waiting area, and entry way was very well appointed, The marketing individual we met with was very friendly and very helping with answering all of our questions we had.

Our loved one really does enjoy the meals and dining, but we do wish they offered more care. We think if they did our loved one would receive more attention, we think the community is a little laid back. We also wish they would offer outside walks for the residents to keep them active and engaged.

On laundry day we will find dry clothes in the dryer that weren't folded. We asked that a trash bag be put in the trash can, but unfortunately this is rarely done.

The food and food service is inadequate. Better wages should be paid to attract more attendants and a more qualified chef. Residents must wait for long periods to get their food served. Often the food is improperly cooked or unavailable as shown on the menu. There are no health violation concerns just poorly prepared food or lack of choices. Example under cooked spaghetti and rice, running out of items indicating poor ordering of supplies.

Ambiance of Maitland in my opinion is a long way from being ready to take more residents at this time. They are in the middle of a massive renovation and remodel. I truly can't imagine it being finished for at least 9 months to a year. That being said, it should be very nice when it's finished. Currently I wouldn't send someone there.