Providence Senior Living

Such a nice facility, the staff was so friendly and welcoming, definitely, recommend.

I toured the facility and was blown away by how nice the staff was, highly recommend.

Wouldn't look anywhere else, this place is the best!

My dad loves this place! They take great care of him and he is so happy. Be sure to visit this facility.

Savannah Grand of Maitland has been a god send to us. I had no idea what to do as my parents have been aging in their own home. My mother and father both were in need of different types of care but I couldn’t bring myself to separate them after 55 years of marriage! I live locally so I have always driven by this place. I moved my parents in and it has been amazing. My father is in the memory care and my mother lives in the assisted living building. They get to visit with each other every day and both get the care they need. This was a perfect fit for us.

I have lived here for over a year. Couldn't have selected a better place to call home. Keven our administrator is the best always has time for the residents. The activities are the best. just love this place. You will too.

Loved one is in memory care. Be sure to know the nurses and get there contact info. Good lines of communication is needed. Really understand your expectations for your loved one, and relay that to the staff. They are friendly but find out all details, and be sure to ask questions. Overall, very good experience.

Beautiful community. I liked that the memory care section was on the first and second floors and had a double door system. I didn’t like that the activity area was a part of the dining area or that the A/C system was separate units for each apartment which I think would be noisy. The unit I saw had the A/C unit removed for cleaning. Small closets in the units. I didn’t see a lot of staff in the MC area but it was lunchtime.

Still very happy with them. Mom is doing great. Absolutely would recommend to others.

Lovely place. Brand new. Little more expensive than others I toured. Smaller apartment than other places. Dorm-size refrigerator. No swimming pool.

The location is always very clean and the staff is welcoming. Food is good and my father eats well and he's a picky eater. Activities are good however recommend family involvement to make sure they can go to the main building events. Sometimes it's not easy contacting nursing staff by phone.

Staff is loving and kind (for the most part), they treat my Mom like she is their family and never fail to tell me they love her. The ate affectionate with her and she feels safe there. I trust them with her care--which is saying a LOT. Activities are ok. I would like to see more that require physical movement (bowling, balloon toss ...) and require less auditory commands (Bingo) Food is meh...some times too spicy for a senior pallet. I do appreciate the fact that they try to keep residents in the "least restrictive" environment and go the extra mile to keep my Mom in ALF and out of memory care. Residents look out for and care for/about their fellow residents. I love the routine environment. My Mom has done well there. I did just get my monthly statement with a huge (1K) increase, without a prior notice...would have appreciated a heads up on that! I am planning to speak to Wanda concerning that. I do realize that many utilities have sky rocketed so I understand the possible reasons. Just would have liked a notice with reasons for increase.

Most of the caregivers were great. They are unfortunately understaffed. My Mother fell 5 times in the 8 months she lived there. The last fall resulting in her death. There are just not enough staff. Especially at night.

It was clean and safe food was good. The staff wasn't friendly. However, yes we would recommend Providence Living at Maitland to other families.

Don't believe every word they say my advice is to go and watch what happens and how people are cared for and make your decision based on what you see happening taste their food and you just have to watch everything that's all. I think they try harder than many of the places so I am not complaining. I just think I'm there every day. He's been there now for four months. I've been there every day and I continue to be there every day as much as I can, I've never missed a day yet, but I know I will have to at some point, but I see everything that goes on because I'm there to see it and I think that it's important that families do that.

Mom was living at another facility before but it wasn't the right fit. Here she's able to go out on trips, have a large apartment, her cat! It's not without us. Would be nice to work on keeping directors. Food is ok, activities are OK, but overall better than other we've seen or experience.

My friend resides at this property. She appears happy. The facility is clean the room is large with a wonderful bathroom setup. She is younger and what I love is she has people her age to connect with. For us the courtyard is the highlight. Staff is hands on and mostly quick to respond. Some management changes can be frustrating/alarming but seems to be the norm.

Understaffing is an ongoing problem. The facility is absolutely beautiful and clean! Overall the staff are very helpful. In particular, my mom has mobility issues and prefers to stay in her apartment rather than go to the dining room for meals. The staff monitor her and will not allow her to miss more than 2 consecutive meals in a row. They inform my sister if that happens and bring meals to her in her apartment if she is missing more than she should. They do provide decent communication with regard to mom's care. All of that being said, her care is also being handled by hospice as well. So currently her care needs are being addressed by both the facility staff as well as hospice.

Everyone is friendly. Everyone knows each other very well. Food is very good with several choices . Have to keep up with your medication they have "ran out" of dad's pain meds on several occasions. They respond well on any issues (maintenance, food, needing medical just what ever). As with all assessed living facilities they have a nice program of activities. With something special going on regularly. Although like most they have little activities most men would find interesting. They are open to suggestions Although it's difficult to find a practical and of interest for most men.

Mom is a handful to take care of, she constantly removes her pull-up and the plastic sheet from her sofa. [name removed] staff all knows Mom by name and are super friendly to her and family.