Providence Senior Living

It was clean and safe food was good. The staff wasn't friendly. However, yes we would recommend Providence Living at Maitland to other families.

Don't believe every word they say my advice is to go and watch what happens and how people are cared for and make your decision based on what you see happening taste their food and you just have to watch everything that's all. I think they try harder than many of the places so I am not complaining. I just think I'm there every day. He's been there now for four months. I've been there every day and I continue to be there every day as much as I can, I've never missed a day yet, but I know I will have to at some point, but I see everything that goes on because I'm there to see it and I think that it's important that families do that.

Mom was living at another facility before but it wasn't the right fit. Here she's able to go out on trips, have a large apartment, her cat! It's not without us. Would be nice to work on keeping directors. Food is ok, activities are OK, but overall better than other we've seen or experience.

My friend resides at this property. She appears happy. The facility is clean the room is large with a wonderful bathroom setup. She is younger and what I love is she has people her age to connect with. For us the courtyard is the highlight. Staff is hands on and mostly quick to respond. Some management changes can be frustrating/alarming but seems to be the norm.

Understaffing is an ongoing problem. The facility is absolutely beautiful and clean! Overall the staff are very helpful. In particular, my mom has mobility issues and prefers to stay in her apartment rather than go to the dining room for meals. The staff monitor her and will not allow her to miss more than 2 consecutive meals in a row. They inform my sister if that happens and bring meals to her in her apartment if she is missing more than she should. They do provide decent communication with regard to mom's care. All of that being said, her care is also being handled by hospice as well. So currently her care needs are being addressed by both the facility staff as well as hospice.

Everyone is friendly. Everyone knows each other very well. Food is very good with several choices . Have to keep up with your medication they have "ran out" of dad's pain meds on several occasions. They respond well on any issues (maintenance, food, needing medical just what ever). As with all assessed living facilities they have a nice program of activities. With something special going on regularly. Although like most they have little activities most men would find interesting. They are open to suggestions Although it's difficult to find a practical and of interest for most men.

Mom is a handful to take care of, she constantly removes her pull-up and the plastic sheet from her sofa. [name removed] staff all knows Mom by name and are super friendly to her and family.

Putting the People you care for in a facility is hard on its own but overall care is good. I would recommend the facility if the loved one is Mobil and not as wheelchair bound as my loved one. The management staff are on top of their items they are handling but there is some disconnect with the nursing staff that actually handles the care. 8 out of 10 caregivers work wonderfully with the clients but there are always a few that spoil the bunch.The therapy group and the hairdresser that we have dealt with are wonderful. Loved one was pleasantly pleased with the kitchen and food. I have dealt with a couple facilities and this one is one of the better ones.

Location was a big factor. Also, we know it had the best reviews. We were satisfied with it when we toured. We don't think any place else would be better necessarily and still feel that way.The quality of food is fine. I feel like they are short on staff.

We toured Sonata Hunter's Creek during our search for a Memory Care facility for our loved one. This facility seemed good. The cleanliness and friendliness were great. The facility had a great atmosphere. They were very informative.

My mother is currently a resident at Sonata Hunter's Creek. This facility is good. The staff is very friendly. The food is not very healthy. My mother has heart problems and diabetes but the food is mostly fried. Communication with the family is below par. They don't communicate well with us and my mother gets things confused. It would be great if they would work with us more instead of just telling my mother things.

Nice place, but it took them way too long to start helping my mom with her care. There were some health scares with swollen feet, etc, that remained unnoticed. That should have been addressed immediately. They took her inhalers away. And she needed them as she has COPD. People were very nice and they enjoyed the activities. Food was a bit salty at times for people with heart issues. Other than that, they liked the place. But they are glad to be back home while they still can.

The community is clean. It has been the best place, but they can improve on somethings. They are all friendly. My loved is fine with the food. They do the samething with the activities, and they can do better with keeping the residents engaged. We have to stay on top of the staff, to make sure that they are properly taking care of my loved one, especially when it comes to providing medication. The communicatin with the Executive Director has been good.

Our family has experienced a lot of loving care. Sometimes they have a little bitt of an issue with staffing, like every place right now. But the staff they do have have been excellent. The food is excellent. The chef goes out of his way to make the food not only tasty but also visually appetizing with the garnishes he uses. It's easy for the residents to eat, and there's plenty of it. The facility is beautiful and only about a year old. It has a lovely courtyard. The décor is very pleasing, and the rooms are nice.

Assisted means assisted. Know what care you need. Tessera was great. My loved one ended up needing nursing home not assisted and not memory care, so she went home.

While no place is perfect, Tessera was a cut above the other facilities I dealt with. The staff were always helpful: [name removed]at the reception desk, and especially the sales manager, [name removed], who went above and beyond helping me get my mother in there. My mother was always treated with respect and dignity during what ended up being the last few months of her life.

This is a great community and your feel comfort knowing your loved one is taken care of. I feel peace knowing my loved one is being well cared for by the staff. The staff are good to work with if I have questions or concerns about my loved one and they are responsive. The activities are limited here. Your loved one will need to season their own food.

I would tell others that the community is very good. Everyone is very friendly. Sometimes it takes time for the staff to return emails or phone calls about my loved one. This is my only hesitation about the community. The community is very well decorated, and feels very welcoming.

We chose Savannah Grand because it is a small intimate place and I figured it would be easier to find her way around and be more comfortable. The room sizes are nice, they are private rooms. Initially it was difficult because of covid restrictions and as they started to lift them they seemed to be comfortable with not doing much. They have recently changed management and things are improving dramatically such as having many more activities. They are good with communication and I see the director almost on a daily basis. I would recommend to others looking.

Savannah Grand was always kept clean, and they offered a fair amount of activities for the residents. The pace was very affordable for everything they had to offer. The affordability, and the initial walk through really stood out to us. The waiting area, and entry way was very well appointed, The marketing individual we met with was very friendly and very helping with answering all of our questions we had.