Embassy Healthcare

They treated my father very well from day one until the day he passed

1. Very good(5) Warm and kind. Gave a smooth and quick transition to an apartment. Good follow-up. 2. Very clean and well organized (5). Her apartment was refreshed with paint, carpet, lighting, and kitchen countertop. 3. The community overall is very friendly and gives caring attention to new arrivals(5). 4. Quality of care is good. (4) 5. The administration is very good and has a solid level of check-ins and support. 6. Food is okay, but it could be much better. They are severely short staffed, and the Chef is by himself with someone to assist in managing the front of the house. They both work very hard and need to be better supported. If that happens, I am sure the food quality will increase. The front of the house person does a beautiful job setting the dining room. (3) 7. Great level of activities and plenty of variety(5) 8. Great value for the money. (5) Another suggestion I would make is that my Mom has a should condition that limits her pulling herself up to use stairs. The transperson is a bus, and so she has to hire uber or a driver to get errands done or to doctors' appointments.

Beautiful place as well as beautiful people and staff. Yes we would recommend this community to other families, they get a 10. I have already recommended it to many people

Very friendly and helpful office staff (though there has been turnover recently and we are hoping the new office staff will be as wonderful as [name removed] and [name removed] were) Warm environment among residents Regular activities/outings Good location Excellent value for the money

Northridge is the perfect blend of independent living yet supports in food, house cleaning, transportation, etc. It was exactly what we were looking for at an affordable price. I would recommend to anyone who asked.

The Regent of Newport News is a former hotel that has been newly renovated into an assisted living facility—and the transformation is exceptional. It bears no resemblance to the typical, often outdated image of a senior living facility. Regent of NN is stylish yet contemporary, both on the exterior and in its welcoming lounge and gathering areas. The resident rooms are thoughtfully designed with practicality and comfort in mind, well-suited for senior living. The staff is friendly and courteous, creating a warm and respectful environment. However, their use of technology—particularly for forwarding, tracking, and managing important paperwork—could benefit from significant improvements to meet modern standards. That said, the absence of the kinds of complaints we experienced at my mother’s previous facility suggests that Regent is meeting, if not exceeding, expectations when it comes to being a caring, proactive, and responsible assisted living provider.

Our Dad lived at Lakeview, Darlington and our entire family couldn't have been more pleased with this facility. The entire staff was incredibly caring and compassionate. Every employee made him and our family feel welcomed and cared for, from the holiday dinners and parties to the everyday visits and entertainment they were all so kind, friendly and helpful. The beautiful country setting, the nicely decorated facility and beautiful outdoor areas make it even more impressive! We are so grateful we found this facility for Dad. Thank you all!

My mother-in-law loves the meals and the dining experience. We like the staff very much as well. Everyone there is very kind and helpful.

This has been the perfect place for our senior family member. The perfect blend of Independence and just enough support to know he's taken care of. The food in the dining room is truly wonderful. Our very underweight family member has gained 30 pounds! The staff is so friendly. I truly give Northridge Apartments a five-star thumbs up!

Regent of Newport News looks magnificent from the outside, but it is literally jaw-dropping upon entering the door.  The entire place is so elegant, spacious, and clean like a very fancy hotel, and the decor and antiques are spectacular.  However, allowing for only 49 residents, it is not so vast that anyone becomes just a number, so each resident continues to get appropriate personalized treatment and care. Far beyond the wonderfully refined appearance and atmosphere at Regent of Newport News is the most amazing part - the staff.  No matter what the title and general expected duties, each staff member dedicates to actually provide hospitality in addition to proper care to the residents.  They actually go out of their way to be quite thorough, considerate, helpful, personable, professional, etc. and have excellent experience and judgment to handle various situations.  All of this extends to the families as well (soon the staff are like family.)  We are so grateful - a dream come true!

All 5 stars for Regent of Stow! The place is fabulous and exceeded all expectations that I had. It is a very nice place for your loved ones.

Having mom move into Northridge Senior apartments was a great decision. Everyone there has been welcoming and helpful. Mom says the meals in the evening are wonderful. The grounds and building common areas are kept neat and tidy. Management has been helpful with any questions we've had. Their van driver that takes the residents to the grocery store and library is retiring at the end of the month. Let's hope they can find a replacement for him.

The North Ridge is excellent, we are very pleased. This community had such welcoming Staff when we went to Tour it. They listened to what we were looking for. The location & affordability was a fit. The staff is excellent.The community is very friendly & kind. Very happy here.

A great assisted living facility that is affordable and also is beautiful, clean and has impeccable customer service. I would highly recommend you tour the facility and see what they have to offer! Their care is top-notch!

The staff was kind and friendly to me and my mom. The facility was very clean and fresh. Administrator's where helpful and understanding with some issues I had going on at the time. The room was nice size, it was more like a hotel room. It had very nice natural lighting from the windows. The closet space was small. The bathroom was spacious and had a nice size walk in shower, with a sliding barn door for privacy.

This facility is not only beautiful, but it is staffed with professional, caring individuals. I would recommend this facility highly. I work for a home health company and we routinely see residents at The Lakes at Jefferson. The environment and care are both top-notch. Everyone is so helpful and friendly and the residents of this facility seem to genuinely enjoy living there.

The Lakes at Jefferson is a Wonderful Home for Our Mom to live out her years. They seamlessly attended to her arrival making the transition pleasant . Her needs are attended to. A very clean and safe environment. Many daily activities for her to participate in if she chooses. It truly is like Home for her. Healthy meals and pleasant environment. The rooms are spacious, comfortable ,and clean. The staff is helpful and attentive to the residents. Grateful and Thankful for this facility and their employees. Well Done Lakes at Jefferson!

Placed a relative there 4 years ago and moved her last week because Alzheimer's disease dictated a change to an assisted living facility. Northridge is a professionally operated and caring facility, though, and they treated my relative very well. The people, both staff and residents, were very friendly.

I like it here a lot. The staff are great.

I would recommend the community to others for their loved ones. This is a beautiful community. The staff are friendly and accommodating. For the area you can't beat the price. They do the best they can with the food, and it's not bad.