Embassy Healthcare

My only complaint is the food. I feel the residents deserve a better dining experience. Also, I think it would be appropriate to give them the option of a small snack in the evenings.

They have the best activities director- always posted what they was doing. Overall a nice place , just felt like the staff didn't communicated the process for Medicaid waiver. It was a new process for them. We went in thinking we get this service. We asked for them not to charge mom medicine when she arrived. They billed it for 2 extra months and that cost us [fee removed] which could have used for her stay.

The residents are pleasant, the activities keep Mom engaged and socializing, and the staff is supportive. It's a great place!

The staff members are very friendly, however at times there can be some communication issues but so far it has been a great fir for our loved one. We love that they post on facebook, they have an amazing activities director!

My mom was a resident at The Lakes at Jefferson for a short time before she passed away. I think that the place was beautiful, but the management was very slow to respond to anything. I also don't think that my mom got the assistance that she needed for her age. I feel that the staff needs to be more hands on with the residents. For example: my mom needed help to get to the bathroom. After they got her there they would leave and wait outside her room with the door closed. I feel that someone should have been there with her given her age. Also, they would send in very inexperienced staff who didn't know how to handle her. Of course, I understand that with Covid staff was short and hard to find. The experienced staff was very good. The Kindred Hospice team was fantastic. Compered to her last facility, this facility was much better and I would recommend it to anyone.

This facility is a good place and has been so good for my loved one. They're always friendly towards my family and try hard to help with all of my loved one's needs. I visit twice a week at different times of the day and it's always great. The food is good quality and variety. They have a good variety of activities and try to do a lot with those. There's always something going on with their activities. Communication with the family is good. Anytime I call, I always get a response. I'm able to communicate with the nurses and aides as needed. Housekeeping is often and my loved one's room is always clean. Overall, it's been a good experience. I would recommend this facility to family and friends. This facility is the most affordable place that we found in our area.

The bathrooms could be cleaned more often. Most of the time, my loved one likes the food. My loved one likes the activities. Overall, everything is fine.

This community is beautiful. The staff takes good care of my father and seem to have a good time. Everyone is so friendly. The food is good. The staff seems to really care about their patients. The staff includes the family in a lot of activities for example they have a thanksgiving dinner that they invite the residents family to.

Majestic Care of Flushing Assisted Living worked well for what we needed, and it was close to where we needed to be. It fit my purposes, for sure.

It's a nice place to be. I enjoy being here. The apartments are large, at least the one I have is. And there's a nice open area around it, with sidewalks all the way around, which makes a nice area to walk. There's three fountains, and the walkway goes right by the big fountain. If you walk out from the dining area, you can walk right out to another of the fountains. Each independent living apartment has a patio. I haven't had any problems with the staff. If I need something, I usually get it. If I need something from the cleaning lady, she'll come and take care of it. Everybody has been very friendly. They aren't offering activities really besides bingo. From what I understand, they're going to try to offer more, but I don't know if it's going to develop or not. I would recommend this community to others. I think it's worth the money.

The staff members are very, and the location is very convenient in the flushing area which was a big factor. Anytime we do call our loved one is always busy in the activities room so that is a good sign. However just with covid related they could improve more on the communication between families.

Was very clean, welcoming, accepts dogs and Medicaid. Will take a closer look.

This option was OK. I liked activities and amenities provided. I am concerned about the narrow hallways-got crowded around the dining room as residents waited to enter for lunch-and with the walking distances down hallways. For someone without mobility constraints, would be easy.

We toured this community for care. The staff was caring. The community is clean and the menu was appealing. They offer activities for the residents who are wanting to participate. We needed a community that was able to work with payment. Families might want to consider this community for the care of a loved one.

The price appears fantastic. All positive comments. The only question I have is that there are no services or amenities listed. Sort of hard to get a good feel for the facility other than the price. Still we will make a tour to get a first hand observation.

Nice halls are narrow

They do not have a secure Memory Care facility.

Loving it here. The nurses and general help are all excellent, very helpful and kind.

Staff were very friendly, but it's a converted motel without a homey feel.

I don't think she has any complaints, so far. It's clean and she likes to go to the music activities. I do have one complaint; that it was not made clear that memory care was all private pay. They can't be in an assisted living memory care on medicaid. They didn't have a time limit for the assisted side, you didn't have to private pay a year first. You pay until you spend down your money, then you can switch to medicaid, unless you need memory care, then it's private pay only, and for medicaid you need a nursing home.