Lenity Management

We recently had to move my mom to a new assisted living facility because she needed an increased level of care and we needed to find something more affordable. She was previously at a very nice aesthetic facility, but was not getting the care she needed and it was costing much more than we could afford. We looked at several new facilities before deciding upon Sierra Oaks assisted living and memory care. This facility has been Great so far. She has been there a little less than a month now and ,although it is not quite as large and her room is much smaller, the care provided seems to be very good and she is adjusting fairly well. There are many activities for the residents to participate in , and they do have transportation, which has been very helpful getting her to and from appointments. The staff and caregivers are very friendly and empathetic. Mom did have to adjust to the more rigid dining schedule and assigned seating but the food seems good. We made the right decision.

Now Sierra Oaks took wonderful care of him. The staff was amazing and they were so involved and took such good care of him. They were wonderful. Am so grateful to them. My Uncle actually passes away in [date removed], but was at Sierra Oaks for over a year. I would give them a 5 all around. They were so good to him and also to myself. The staff was compassionate, caring and treated my Uncle as if they truly cared about him. From [name removed], the caregiver, to [name removed] who took care of meds, to [name removed ]the Nurse and every other caregiver in House #2, I am so grateful...I was there a lot and at all different times and days and never had a problem or concern about the care my Uncle was receiving. It was such a blessing to have found this place...

It had a studio close to the dining room that my sister could easily use her walker or wheelchair. The studio had two windows from which she could hear birds. The facility is homey, has outside gardens, and social activities. It was close to the river park. They thought they could support my sister's medical care as she was on hospice.

Let me make this clear, this is about one department that has one amazing manager [name removed]. She is a person that truly cares about each individual there. Always happy and energetic leading her daily activities with the hope that everyone is enjoying every second of there time that they spend with her. If they could only find more employees with her attitude and spunk this would be a top ranking facility in my opinion.

My 94-year-old Mother is currently a resident at Siskiyou Springs Senior Living. If you are looking for senior residential care, please consider the following: A few days ago, [name removed], Executive Director, was spoon-feeding lunch to a resident. This act of kindness comes directly from the heart. I doubt this is in her job description! This illustrates a strong manager leading by example. She could have easily delegated this task to her staff. What does this level of compassionate care demonstrate to her team? How many other Executive Directors perform the most basic of services directly to their clients? Another asset is [name removed]son, [name removed], head of maintenance. They say the nut does not fall far from the tree. He seemingly got his heart from his Mother and his “can-do” attitude from the military. I highly recommend Siskiyou Springs Senior Living and trust [name removed], [name removed], and the staff to respect, love, and protect my Mother in this twilight of her life.

ratings

A very pleasant, calm facility. Nicely laid out and bright, with plenty of activities for residents. Residents’ rooms are attractive. There seems to be adequate staffing and good help for people who need assistance showering, getting to meals or having meals brought to their rooms. Thank you.

My mom has lived in various assisted living facilities over the past 15 years and I highly recommend Siskiyou Springs Senior Living (formerly Brooksdale). Mom has been there since 2015. The staff/team is conscientious with Mom's needs, helps with her activities of daily living, support for her health care needs, and housekeeping, laundry and transportation services. Although I live a few hours away, knowing whenever ANYTHING happens to Mom that I'm notified immediately helps me sleep better. As Mom lives quite a distance, we use GrandPad (like facebook but secure) and anytime Mom needs assistance to use her GrandPad, the team at Sisikyou is right there to help her connect with us using this video chat device. Being able to see Mom, to communicate with her, give Moms the sense we're nearby Mom is happy, well-cared for and her needs met. We couldn't be happier!!!

Excellent facility. Staff very conscientious, caring, and competent. My Mother has been there for over 2 years and we are happy with her care. Quick response to our concerns and staff notifies us in a timely manner if there is an issue. I would highly recommend Siskiyou Springs Senior Living (formerly Brookdale} to anyone looking for a terrific place for themselves or a loved one.

Just moved my mother-in-law in, very nice place and friendly staff. [name removed] was exceptional!! It wouldn't of been an easy move for us without her helping us every step of the way! Thank you [name removed]!

I was very impressed with the time and care provided at Quail Park. [Name removed] did a wonderful job showing me around, introducing me to staff and meeting patients. The rooms are very spacious. I particularly liked their approach to handling patients and tailoring their care according to their patient needs.

The thing that impressed me the most is the amount of care they offer. They have the most residents to staff of any communities in this area.It's the only one in the Clear Lake area that I felt was suitable for my mom. The people are very prompt and very positive. When you walk in everyone is so upbeat.

I like this community for the great care that my mom is receiving. I like knowing she does like the good variety of meals, She likes the staff and the clean community. They offer her to participate in activities with the other residents. We would highly recommend this community for the care and value to other families.

This community is very good for the care for my mom. The community is clean and always well maintained. The staff is friendly and caring to her needs. The food is very good and a nice variety. The activities are offered for her to participate in. She likes to be social. We would recommend the care and the value to other families here.

The staff was stellar and very helpful with me and my loved one. They answered all of our questions. The only reason why I did not choose them for my loved one was because the community only has shared showers. My loved one prefers a private bathroom. I would recommend this place to family and friends.

Brookdale Clearlake is going really well. The whole staff, from the nursing to the marketing and sales, work really good as team. It's not like there are certain jobs that the nurses wont do and I'm really impressed with that. It really seems like the number #1 goal is to take care of the resident.

I thought that it was a good experience for me. I thought the employees were very nice. They were rather exceptional and were marvelous in that they seemed to be able to do everything. I thought the people there were very friendly and nice. I was really impressed.

I don't think there was anything specifically I could say that they can improve on. What I would say is that the staff was very helpful to my father with his overall care. I felt he was taken care of very well and the staff really cared about his well-being. Overall I was very happy that he was there as opposed to another place.

So far everything has gone very well at Emeritus at Meadowlark. I don't have any other facilities to compare it to, but I am entirely satisfied by what they've provided. It's always clean, the laundry gets done on time, and my loved one has had good things to say about the food. I'd recommend to others looking into senior living in the area.

Wonderful facility. Caring and knowledgeable staff, great interaction between residents! Highly recommended.