Salmon Health and Retirement

My parents moved there a year ago, as I visit often and have dined there many times ...food is good many choices.. staff extremely friendly and helpful.. so many activities for residents.. very clean building grounds are beautiful...

My experience as a family member so far has been excellent. My family member who is in Whitney Place has been there for almost 2 months and he is thriving. He came from a very difficult domestic situation and Whitney Place has improved his life immensely. The staff are all caring, empathetic, friendly, and willing to help all the time. He's busy all day long with the activities he chooses to participate in and he the dining experience very good. He also has the option to make menu choices for himself that may not be planned for that day or time. That is very helpful. I would recommend Whitney Place to anyone who requires help with a family member. Overall, it has been an excellent and extremely positive experience.

It was a pleasure sharing my family’s Holocaust survival story at The Willows. The Engagement Director was very easy to work with, from planning to event set up to checking in with me to be sure I had whatever I needed. She engaged with the residents in a warm and friendly way, which helped set the atmosphere for meaningful event. The tech support person was amazingly helpful.

The move-in was very easy! I did pay additional money for about 15 days to get early access before the official move in date because I wanted to have my Dad, [name removed] room all set up for him, including having a new bed & new recliner delivered right into his room. The staff was very helpful with all of my questions & made the transition very smooth! I am very happy that he is finally in full memory care with aides & RNs that are trained in dementia care that helps him in ways that seem much more effective than when he was in the traditional ALF setting. When I visit my Dad there is always staff around in the hallways & helping other residents, so I feel confident that if any issues arise, my Dad can get help quickly. [name removed] seems to be settling in nicely!

Nursing staff very caring and helpful. [name removed] went out of his way to help for a special gathering location: quiet yet near to the main road and the local businesses

The people there are angels. I have to give them so much credit for doing what they do. The facility is beautiful and clean and so many places to go and play a game or just visit with my mom. I looked at a lot of other places and this is hands down the best!

Very friendly and professional here. Staff are very accommodating and always have necessary information when asked. Care for my mother in law has been exceptional. [name removed] and [name removed] do a great job! Looking to move my father in law over to Assisted living in May. Food is of great quality. Thank you for providing a safe environment.

My mother appreciates the library and book club, topics club, etc. The resident garden club has multiple rose and flower beds on the property and a lovely plant/flower room on the fourth floor. There is also an active cooking club. There is also a woodworking shop for residents. Of course, there are also exercise classes at multiple levels. The Willows does not have a pool or bowling alley: we did not care about that, but some families might. This is a place of smart, professional adults who want to be intellectually challenged. I will say it is not the most beautiful lobby/ and some of the public areas need to be updated a little, particularly their large activity room/movie theater. However, her unit was the nicest we saw-- and that is what mattered most to her. Also, we were able to customize it for her: choosing cabinetry and flooring in my mother's tastes. The food is terrific as well, and the dining room is lovely. This is one of the older populations I saw in independent living communities, about half are still driving and many utilize walkers. My own parent has a walker. However, it's an exceptionally smart and curious community, still expanding their interests!

The admin and the staff have been very kind and helpful. My family member feels safe and happy.

All 5s!! It's a wonderful community! What I like the most about The Willows is that it is welcoming and friendly people, with many activities. I would absolutely recommend this community to other families!

Everyone on staff is very friendly and helpful. My mom is definitely enjoying her time at Whitney Place. The facility is well kept and if my mom needs more care in the future she can just move to a different part of the facility.

Value for cost - you have to be kidding. What should we expect for $[removed]K+/month. It's laughable, really. The staff is wonderful and caring. The entire industry is troubling, as you know. Room size is more than adequate. Amenities? My mom is in memory care. Can't comment truly.

My Aunt has been at Whitney Place in memory care for 2 months and is doing very well. She likes the residents, says the food is good, and loves the staff. They treat her like family. They hired an Elvis impersonator just for my aunt the first week she was there. They went out of their way to make accommodations for her. The facility is very clean and I have the comfort knowing that she is safe, happy and being cared by kind and loving professionals.

I highly recommend The Willows of Westborough! My grandmother lived there for over 10 yrs and loved it, and because of that immensely positive experience, my Dad has opted to move to The Willows. When my Dad and I toured The Willows, it was quite noticeable how friendly and welcoming the residents and staff were. It was easy to ask questions and get helpful answers. Of special note, each time we asked a resident how the food was, the response was always a resounding “great!”. That was what my Dad was hoping for, since he remembered how much my grandmother loved the food! Now that my Dad has moved in, I’ve dined with him a few times. Wow, the ambiance, food and dining staff are comparable to fancy restaurant! Also be sure to check out the myriad of social activities on the calendar. Additionally, a huge shout-out to the team at The Willows who were instrumental in helping me customize specific care needs for my Dad, who is blind. It is so nice to see my Dad happy again!

We are blessed to have the warm and welcoming atmosphere of Whitney Place, Westborough, as a home for my mom for the last two years. In this specialized memory care community, my mom receives compassionate individualized care in a clean, safe, cheerful environment. The staff is friendly and always accommodating to my mom’s needs. The care teams demonstrate kindness, patience, dignity and respect. A talented engagement team keeps my mom active. The culinary team takes pride in their delicious healthy meals. Housekeeping and maintenance teams are excellent and always responsive. My mom and I enjoy walking around the landscaped property or sitting in the community courtyard/garden when the weather is warm. I would look no further than Whitney Place for a place for my mom.

This place is great!! They treat their employees well and the food is quite nice. The managers are so sweet and understand. They genuinely care for their employees and are so friendly. They make sure everyone feels safe!

As everyone experiences, making the decision to move Mom from her life long home is extremely difficult. Because of so many reasons it became necessary. My interactions with [name removed]from day one was exemplary. She explained things and was very caring, she didn’t even mind when I kept crying! [name removed] greeted myself and 5 siblings each time we came through, making us feel at home. I don’t have enough lines to name everyone, but rest assured they are all wonderful at what they do. They have made a difficult transition much easier and my family thanks them.

5 star living! An amazing place! Staff, Residents , are so friendly… clean, beautiful apartments, immaculate grounds.. safe secure, family friendly so happy my parents choice this place, they are very happy with the move they made..

A few options of apartments available, spacious. Nice kitchens, baths, living rooms. It is a clean, active, and safe community to be in.

My only comment is that the last rent increase was very high and causing a bit of a hardship. But overall, compared to other communities, it is still a good value and we would recommend this community to other families based on the experience we have had.