Mercy House

The facility was always clean and the ladies that worked there were very sweet and caring

Mercy House helped me when no one else would give me a chance. Their service is unmatched. The facility is beautiful. The staff is amazing. I am so grateful that I ended up in the hands of Mercy House. They are truly my saving grace. Forever grateful.

I am grateful for the attentive care my wife is provided. It is a great relief knowing her medicines are administered properly and on time. The staff does their best to make her feel at home and cared for. It is good to know she is respected and cared for at all times.

It is a place you can feel confident your lived one is cared for. By all means go see for yourself. I definitely would recommend

When searching for the right place for our loved one, we visited several communities-but the moment we stepped into Mercy House, both in Temple and Georgetown, we felt an overwhelming sense of peace. These homes are warm, inviting,& truly feel like a family environment. The smaller, intimate setting allows for more personalized care&genuine connections between staff, residents & their families. In Georgetown the set up is private studio-type apartments&private bathrooms; &in Temple, the set up is truly like any Middle-Class, American Home; so it's bedrooms with family style bathrooms in the hallway. Everyone we met from caregivers to administrators-have been compassionate, attentive,& seemed deeply committed to their residents' well being. We had the chance to witness first-hand the patience, love & dignity in how they care for their residents & understand why Mercy House a reputation of being one of the very best.

Mercy house is such a beautiful small assisted living & Memory Care that treats their residents with the compassion we’d all want for our loved ones. Staff is caring and loving. Smaller is sometimes better for those w/ Alzheimer’s, this place has it all. Watching the care givers was heart warming.

All at 5. One caveat: memory care really is there focus. While living independently in an apartment my mother-in-law had begun to exhibit occasional episodes of very poor judgment that put her at risk. Her memory was still fairly intact despite being 90. Once we moved her to Mercy House we came to the realization that the other residents were much more demented than she was and it distressed her. Mercy House didn't do anything wrong. During the intake interview they asked the appropriate questions about her memory status but we failed to communicate her higher level of mental function between the two episodes that were a serious threat to her safety.

Mercy House New Braunfels has been a true blessing for our family. The staff are incredibly compassionate, attentive, and treated my mother with the dignity and love she deserved. The environment is warm, clean, and thoughtfully designed, and the activities kept her engaged and happy. Our family Highly recommends MH to any family looking for quality memory care. Thank you to the director & staff at Mercy House for all your thoughtfulness & love towards Mrs.Patti

What we like the most about Mercy House is the smallness of it. Get to know caregivers and patients. Dr. Comes to residents. Yes, we would most definitely recommend this community to other families.

They were small. Had private rooms, and able to manage insulin administration for diabetics. The experience is good.

My dad has gained up to a healthy weight. He's not as depressed as he was in other places he has stayed. His laundry and room are always clean. The kitchen is always open and busy. Meals smell and look great. All the staff make you feel like you are welcome to visit, conversate and ask questions. None of the staff have ever been rude to me. I'm always informed about what is going on with my Dad. I feel that I made the best decision in choosing the Mercy House for my father.

Mercy House Victoria is small, but the staff there are very attuned to the needs of the residents there and that is why I would rate them as a 5 for all the categories. Based on the experience we have had, we would definitely recommend this community to others.

Their staff is exceptionally kind and seem to love the residents like family.

I think they do a good job and residents seem peaceful there. I picked Mercy House because they gave insulin injection where the others did not. I would recommend others.

I highly recommend Mercy House to other families. I like the staff and the management there. They have gone above and beyond to take care of my husband.

The tour experience with The Mercy House was great. My drawback for them was shared rooms. For mom, I knew that wouldn't work.

The overall cleanliness of the community was one of the biggest things that stood out to us as well as it being a smaller scale community. One of the things we were looking for was efficient medication management and we thought they provided that pretty well here. If Mercy House Waco fits your loved ones individual needs we would recommend them.

Our family had an in person tour and at the time our loved one was not to far along in her memory loss journey so having it be a smaller community we did not think it was going to be the best fit. We still wanted an upbeat stimulating environment for her, however the staff were wonderful and a great place to consider.

I would recommend it to others. I like that it's a small community, and they're very friendly. In general the facility is old but clean and adequate. The exercise outside area is nice as well. They just changed ownership from Sodalis to Mercy House, but as far as I know so far things have not changed yet.

our experience with The Mercy House has been a very good one. everything is very good with my sister there, I would give them good ratings across the board. she likes it there. they made the move in process very smooth and an easy transition. the staff went above and beyond by physically helping her move in; they carried all of her belongings in that day.