Mercy House

Our father was at Sodalis-Temple for over 4½ years. Our family is eternally grateful that Sodalis was there for us. Dad’s final years were ones of comfort, dignity, and friendship. Sodalis was just the right place for Dad for many reasons and I would like to share with others some of the most important to me. Intimate. The design of the houses and the small number of residents per house provide an environment that is more like a personal home than a care facility. The large great room becomes the natural gathering place and promotes social interaction. Otherwise, Dad probably would have kept to himself more and declined faster. The open kitchen allows residents to smell and see the meals being prepared. Dad really enjoyed food and would tuck right into the home-cooked meals! The intimacy of the layout allows a staff member to always be close at hand for aide or companionship. Safe. The exterior doors have both audible alarm and staff-only cipher lock. This ensures no resident will get out onto the street. Believe me - Dad would have been out that door in a heartbeat and at every opportunity. Dad loved being outside and going for walks. Sodalis has a secure fenced courtyard with a walking trail that allowed him to do this on his own, as much as he wanted. The bathrooms are shared and centrally located. This is a huge safety plus because the staff is aware of when someone is in the bathroom and keeps an eye out as needed. Caring. To me, the Sodalis staff are ‘saints and angels’. They became my extended family. They have very hard jobs but they are unbelievably patient, compassionate, and up-beat. Especially in his last year, Dad could be quite a handful – but the staff figured out how to handle it and stay positive about it. One of the very best things at Sodalis is that the intimate setting allows the staff to spend social time with the residents – sitting with them and talking or just holding their hand to give comfort. Dad was always clean and nicely dressed and was clearly fond of the staff. Sodalis was a God-send for our family. Even though we didn’t live close by, we never worried about Dad. We knew he was in good hands and the staff would call us if there was something we needed to know or decide. And Dad was able to spend his final years in dignity, in a caring environment, and as independently as his condition could permit.

No problems care is good.

My dad has been a resident at The Lodge at Rocky Hollow for almost four years. It was difficult a difficult decision for me to make to put him in residential care, but from the very first telephone conversation I had, I was treated with kindness, respect and dignity. My questions were answered completely and honestly. I visited the next day and my initial impression was confirmed. I continue to believe that my dad is living in the right place and getting the best care available for his needs. The Lodge is bright and clean and staffed by caring and compassionate personnel, who treat both of us as if we are family.

Nice facility. Staffed by a seemingly caring group in a homey atmosphere. My number one choice in the area.

I have a friend that has been a resident at the Lodges for almost two years. I visit her a few times a week so I have an opportunity to observe the interaction between the staff and the residents during various times of the day and I am very comforted to see the loving care each resident receives! They are treated like family in a very loving and caring way. The owner is on site and she has a very good staff! I am thankful for the Lodges and the wonderful care they give my dear friend!!

Struggling with the decision to relocate your mother is one of the hardest decisions a child can ever make in their lifetime. The great people at The Lodge helped make this change a easier one for my mother and me. Safety, comfortable surroundings, superior medical care, nutrition were just some of my requirements. I so much wanted her to feel loved and wanted. The staff at The Lodge did just that. They treated her like one of their own. Just wanted to say "thank you" to all the wonderful souls that loved and took care of my mother. The Lodge At Rocky Hollow is a wonderful home away from home.

First of all, when we walked through the front door, the staff was very welcoming and the place smells extremely clean. There was no odors at all like in most places. I absolutely love the small homey feel of the community. The people that live there were very neat and clean. The staff was very attentive to the elderly needs and were cleaning as the residents would spill something. You can tell that they take great pride in their work and their building. Everyone was very cordial and answered all of my questions. This is a very wonderful place and I think that my mom will be very happy there.

I haven't had an experience yet as my mother moves in hopefully next week. however I was able to look at this memory care facility and it looks great. its clean which is most important to me. I don't know if its well staffed I hope that it is. my mother has alzheimers and she needs that kind of care so the price I'm paying for her to be there should give her that kind of care. the prices listed on this site are not accurate and I will tell the people there at rocky hollow lake house...it fooled myself and my sister. it does need to be corrected. I just hope that she gets the best care for the money she is actually paying. the people seem nice there and that is a great plus. so I'm praying all goes well and I will report in after mom has been there awhile...God bless

Staff was outstanding. I didn't feel the meals were up to standards for geriatric patients. The facility was always clean and organized. Like any other elderly care facility, they were understaffed at times. Overall [name removed](most of all) and [name removed] took great care of my dad and seemed very close to him and remorseful upon his passing.

Overall, we are happy with the care they give my sister. There are daily activities, the house and her room is always clean as are the restrooms. There is no foul smell as we experienced in another place. There is a variety of foods offered and she enjoys sitting with other residents during meals.

The staff was enthusiastic and attentive and my mom was entertained by the occasional musicians or pet visits.

This community feels very homey and welcoming. The staff genuinely seem caring and attentive, and the higher staff-to-resident ratio is definitely reassuring. The only reason I'm giving four stars instead of five is that the building could use some upkeep, both inside and outside, as parts of it feel a little run down. Overall, still a positive experience.

They work very hard to make sure my sister is doing ok. They let the family know of any concerns.

The staff is great lots of activities the food is okay looking. I would and have recommended Mercury House to others who are needing to find care for their loved one.

In general the overall staff is good. There are certain caregivers that only do bare minimum and others that really exceed expectations. What constitutes bare minimum: feeding times, med times, showering, sleep times. Staff that exceeds expectations takes the personal care in cleaning, shaving and showering our loved ones (You can tell because when you visit it shows how clean and refreshing they are)They care enough to ensure restroom breaks are frequent enough where there are no inappropriate urination on floors. Actually engaging with games and interacting. Then there is staff that rather be on their phone then actually care for loved ones entrusted in their care. (The staff on phones is minority, the majority is actually busy and working). I don't think the workers that choose not to care are most likely let go. The administration has always been responsive and professional.

It worked for us. My dad was only there three weeks before he passed. But I would not feel comfortable recommending it to others.

I actually already have recommended Mercy House to a friend for her grandmother and she has already met with staff. I told her that the staff really cares about my mom, they treat her like family and my loves it there

The staff was outstanding, and I would highly recommend it to other people.

The staff was easy to work with and treated the residents with respect. The facility was kept clean and neat. My questions and concerns were addressed in a timely manner. The move in process went very smoothly. Although I never ate any food there, my wife was not a fan, but that may be attributed to her illness. Mercy House staff performed in a professional and supportive manner when my wife passed.

It was the only one available. The experience was good. I would recommend to others.