Mercy House

My friend is doing really good after finding this community. The worry has been taken off of her loved ones after realizing how much she needed to be here. The community has a living room that you first walk into. The environment of a home helps her to do great. The staff also have learned all about her to make her feel comfortable. The staff are helpful and friendly.

My husband was at this community for a respite stay, and everything went very well. We were very pleased with everything they did for us. The community is very well-kept, everything is very nice and clean. The staff was great, they were very friendly and kind. He did participate in a few activities. He really loved the food, he was always looking forward to the next meal. It was a great experience, and I would definitely go back again. I highly recommend this community.

We visited a few weeks ago looking at places for a family member. The community was lively and more important to me, clean. The lady in charge was friendly, knowledgeable about alzheimers and seemed to care about us and what we needed to do. The food looked good and the family member I talked to said they loved it there. Only downside for us is that they are full with a wait list. They do have another place in Temple we can go to if things with my husbands mom gets to a crisis point.

We looked here when we were touring. We were looking at the memory care, and the food in the level two area wasn't very good, in my opinion. I have friends who are here, and they are very happy, and it's a nice place. It just wasn't right for us.

Met with manager (who had just lost his mom)so went above & beyond to show me around & nurse who is very friendly; facility was small & clean but costly unless want to share rooms; specializes in memory care so many older residents overall.

Cleanliness seemed to vary a lot from day to day, sometimes poor, some great. Med changes did not go smoothly and his room had things go missing a lot. While I could contact the person in charge easily she poorly relayed info to staff I actually saw in person. I will say my dad was able to also almost escape the fenced outdoor area so hopefully that has been updated with name change. My husband had to climb on top of it too, to keep my dad in and get him down after we were called in a panic by staff.

It was a good place for my loved one. My loved one was there about 8 or 9 months. This could have been better; however, there was a budget we were working within. Rocky Hollow was in that budget. This was a good place.

The building is a little older and we were not impressed with this. The people we met were very nice. When we went on our tour it did not seem like an active community. The residents were just sitting around.

Facility has lots of cosmetic issues throughout both homes. Staff tells you what you want to hear but don't always follow through. Facility seems poorly run. Told 2 to 4 hours of activities but seems only to have an hour each day and nothing on weekends.

The overall experience is far to good. The cleanliness is far, our loved one is not out of her room enough but she has had mold in the main room. The staff members help our loved one up but they will not work with [name removed]. More lack of quantity when it comes to quality of the care. Meals are ok, the activities are rare but she is brought out to the. She liked the movement to Elvis

I was not impressed with Sodalis New Braunfels at all. The main turn off for me was the lack of bathrooms that the facility had.

older building. nice grounds and quiet surroundings. incontinence supplies not included in price. no separation for assisted living vs memory care.

This is not a good place for your loved one, My dad was extremely bored due to the lack of activities. The food was often cold and was of very poor quality. I would not recommend this community to others.

Small community, nice staff, dorm style with bathroom down hall. No private living area, bath, closets. Seems residents are too low functioning for my mom who just needs some help. Not enough stimulation for her.

We toured this community for my mother in law, and her needs. Our went well, and everyone was very kind to us. The community looked great, everything was very nice, and clean. It was a good experience, but we did find a community that suited my mother in law needs better.

I enjoyed my tour of this community that I had taken a short time ago for my father. The staff where vert helpful and friendly and made sure to give us lots of great information of there facility for my father. I just did not like how closed off everything was and the floor plan just seemed a little awkward for my liking.

Overall this a community I would recommend, but I would recommend that they improve on their wound care. My mother has had some accidents, and I don't feel her wounds were tended to properly. Other that that issue they do a good staff here. They have been really kind, and attentive. They do a good job with the cleanliness of the community. Everything is working out pretty well so far, and this is a good community with kind people .

I did a tour of this community. It was an older building, not very open. There were very few bathrooms in the community but they were always locked. The staff was wonderful i did like the way they were.

This place would be appropriate when the patient has almost no or no idea where they are or who anyone is around them. The caregivers are kind. There’s very little to do besides watch TV or sit outside. Very small facility.

Sodalis Memory Care is very pricey. The medications are not covered at the VA. We are paying a lot for my father-in-law to be there. I wouldn't say they are terrible but they are kind of in between. He complains about their food. They give him a lot of pasta and he is diabetic. He tells them that a lot and they don't listen to him. The staff always greet you and ask how you are. They do no activities here. I guess that's why my father-in-law is bored. We are trying to see what to do.