The Aspenwood Company

My mom moved into Heartis memory care first week of [date removed]. So far we are very happy with the quality of care. The staff, nurses, and med techs are very sweet to her and attentive. My mom is doing much better with the structured routine and is settling in very well. She enjoys the activities and likes the food. Nurse Practitioner comes to the facility weekly and will see her if she needs to be seen for anything. This has relieved a lot of stress from myself and sister who mainly looked after her care. Her dementia has progressed since my father's passing, so we feel grateful that she is being looked after when we are not around.

Great environment and team. Pleasant personnel and very nice facility. Clinical team is very caring to the patients.

Very clean. Services offered to the residents. Caring staff. Very nice apartment living. Medical services from staff and contractors. Mom loved to sit outside under the porch in the large courtyard. Welcoming and safe for residents and visitors.

I love the city location: so near to things I enjoy, like theatre, symphony, concerts, ballgames, huge, upscale mall, plenty of parks & best of all, I live 2-5 blocks from 85% of my doctors!!! One of my favorite services offered is the concierge driving, free within 10 miles, longer- I pay cost about same as Uber. The Village excels at offering fantastic and well balanced programs suited to various tastes, both within the Village and beyond. They arrange a variety of "off campus" events, like winery tours, whiskey making operation, antique fairs, pumpkin picking w/friends, day at the beach, bowling, public events in the larger Charlotte area, outside volunteer opportunities, and on and on… Another favorite of mine, are the outside restaurant trips, sometimes single sex, other times both. We can suggest our own preferred places to eat out and enjoy the vast culinary array that our city offers. This is especially great for members who don't have access to cars. The internal programming is of 2 types: reoccurring classes, like various types of exercise, games - like mahjong, chess, cards etc And instructional classes like painting, crochet, tai chi and more Then there are discussion groups, book clubs, more scholarly learning subjects, like archeology, history, world religions, linguistics, -- I have to admit to being very "nerdy" & thrilled that there are several others like me. I ALWAYS want to learn!!! The in-house program manager keeps us well entertained with very frequent, live, in-house events: various types of musical offerings from opera, Simon & Garfunkel type performers with a live band and singalongs. Also popular are the wide variety of singers & musicians who play period music, love songs, showtimes, sports themed songs, country western etc Then there are the funny guys, from standup, improv, and special guests like the one who operates the current Candid Camera series, Peter Funk, son of the original. It was hilarious! We've had gaming nights, like poker, (but no real $) tournaments, trivial pursuit, our very own Olympic Games: with odd # floors competing with those on even numbered floors. Games were adapted, for our member participants, so that everyone could attempt prizes in many competitions. We had team t- shirts, applauding guests, and, of course, the medals! Really a blast with constant laughs and good hearted "aggression" towards the "bums or slackers" made towards those on the opposing team. I love the life here! If you want to be alone, it's easy, with many places to relax in quiet surroundings or meet a new friend. If you want to meet more people, there are plenty of ways and systems to get you connected. Special nod to the very caring administrative staff, who want constant feedback and suggestions to improve or change things around. Their communication with members is transparent and continual. I really think they're great. There are parties for many occasions and staff are all in on festivities, whether working or attending as associates. Parties are never tacky, always upscale and gorgeous! I'm blown over by how much effort goes into making members happy, comfortable, feeling part of the greater community and watching out for our welfare at the same time. I urge people who are investigating possible places to retire, to ask for a tour here, at The Village on Morehead. Stay for a meal. Talk to other people who have been in your shoes (like me!) You'll be so glad you did. If Village on Morehead isn't exactly as you wish, you'll certainly make comparisons with the next places you look at. I'll bet they'll pale in comparison. This place is my "cup of tea" and you may prefer "coffee," so to speak. Find what works best for you. So wherever you choose to go, I wish you heartfelt best wishes. I remember how big a decision it was for me. If I can ever help with more general things like getting ready to move, where to sell things online, finding people to give you honest appraisals about antiques, jewelry, etc. We all go through this extraordinarily BUSY time. So don't try to reinvent the wheel. Just ask/email. No strings. Just a helping hand in friendship.

Very nice accommodations in all aspects. Good options to choose from. No pressure introduction to all amenities. Long term staff from the top down.

Staff have recently changed. The facility is very open and a lot of natural light. It's a little pricey but we are currently reevaluating his level of care to see if he really needs everything that they are providing.

The facility is clean and comfortable. The residents were happy and the sales person was extremely accommodating.

The space they have to move around in is awesome. The activities director is great. She figured out that when [name removed] starts to get upset, they play rock music and he relaxes. They actually take them on outings once a week. They never press the patients, they let things be their idea.

[Name Removed] is awesome. He listens and really understood the concerns our stepmother had with such a big chance. It's like a luxury hotel. We looked at some places that were outdated and grim. The Village was lively and bright.

Professional and Caring for new residents

Top notch place Love the people who work there and how they are treating my parents Starting with [name removed]their marketing person who was a nurse for 30 years - she was absolutely phenomenal Too many people to mention but it's obvious each person loves to serve the people in the community

Sometimes the helpers are not very nice and very sensitive. Some of the services have not been offered like assistance with showers 3X's a week. Fortunately, we just use her home health service. The food could be better. Administration seems good when you bring things to their attention. Overall it's good value for the price.

The facility is very nice. The staff is great. Dad and step mom are doing really well there.

Nice facilities and the director was available to help us on short notice. I would recommend it.

I literally would give them 5 all the way. My mother is very happy, her apartment is very nice and she attends everything. All she keeps telling me is "the people are so nice here".

The cleanliness, activities and the condition of the facility and its amenities are top notch. I would recommend them to others who are searching for a place for their loved ones.

I attended a first-class Christmas celebration at Village on the Park in Plano, and it was a wonderful experience. The meal was absolutely amazing! lamb chops, baby carrots, and mashed potatoes served with a lime cherry sauce that was delicious and beautifully prepared. The staff were friendly, welcoming, and attentive throughout the event. The community itself was very clean and well maintained, and most importantly, my family member truly enjoyed the celebration. It was a special and memorable experience for all of us, and we look forward to many more Christmases to come at Village on the Park.

My mom lived at Spring Creek Village for 7 months, prior to her passing from cancer. The staff loved my mom and our family, and we love the staff. The care workers, med techs, and dining room stuff considered my mom to be like their mom or grandma. When my mom was still physically able, she fully participated in bingo, Social Hour on Friday afternoon, special music times, crocheting group, Etc. The staff cared for her mom as if she was one of their family members. I highly recommend Spring Creek Village. The hospice social worker and nurse both told me that they would be referring clients in their own family just Spring Creek Village if the time came that they needed assistance.

My longtime friend lives at Village on the Park Plano. She has been living there for almost 8 years since they have been open. The new management team has really turned this place around and I have never seen my friend happier. This will be here forever home, and the staff is always so warm and friendly and greet me as soon as I was through the doors.

I recently toured this place and I was immediately impressed by how warm and inviting this community feels. The staff is wonderful and friendly, attentive and it feels like they truly care. The furniture is beautiful and thoughtfully arranged making it feel homey, comfortable and welcoming. Overall, it’s a wonderful place that I’d happily recommend to anyone.