Provision Living

Oak Pointe has been very good in working with us over a period of several months and trying to get my mom into assisted-living. My mom was very much against moving into assisted-living. We had some house damage from the tornado and that eventually prompted us to tell her she couldn't live in her house anymore And but since she's moved in, she has done very well, though she was very resistant at first, but she's got her room now or she's got a single bedroom and my sister really got it decorated up real nice and I think she's happy there. She's eating more regularly. They're doing a good job of checking up on her And I think she is finally settling in and enjoying where she's at especially now that my sister has got the room decorated with a lot of her stuff from the house, I think from every indication from my two sisters that I think she's doing well now I haven't been back for a while

5 stars on all accounts - very good facility. Food is not always the best, but otherwise completely satisfied. Staff is great. Can't comment on the activities because mom is too stubborn to join them. What I've seen appears to be ok.

They are very nice and helpful with my mom needs, they seem short staffed but do there best and have great activities everyone is very nice and helpful.

What we like the most about Oak Pointe is that the workers seem to really care about patients...individual care...knowledgeable. We would certainly recommend the community to other families based on the experience.

The administrative staff and maintenance staff worked very hard to accommodate the quick turnaround time we needed to move my mother. Having an in house doctor available weekly also has been so helpful. Their advanced monitoring system was a key safety factor in selecting Provision Living.

We chose Oak Pointe of Neosho because of the cleanliness, availability, communication. I would recommend this facility to others looking for care for a loved one.

Everyone has been very helpful in all our needs. The staff is professional and very good with residents. The nursing director is very professional and has a genuine concern for all the clients. She has always had or gotten the answers we needed. Thanks to everyone at the senior living it has been a pleasure. I do wish the therapy at the facility was in our network, but working on that.

Oak Pointe has been a blessing for my father since he lost his wife/our mom. He can be as social as he wants to be, when he wants to be. We've noticed an improvement in his attitude and well being since he move here in [date removed]. He's happy and gladly admits that mom knew best when she said that he belonged in a place to help him be comfortable and taken care of if she couldn't do it; I wish we found it before she passed away because she would have been happy here. We/his children can't be with him all of the time, and now don't worry about him falling and not being able to get up or forgetting to take his meds. When I visit, I often find him playing cards or chatting with others by the Keurig. The layout is great to get some exercise. They have recumbent bikes for residents use. I recommend this facility to anyone that is in a similar situation. It's not home, but it's a very close second (maybe better because he doesn't have to cook/clean!).

The excellent care she receives and the kindness of the employees is something we like most about the community and we would recommend them to other families who may need a place for their loved ones

I think my family member, is well taken care of, and this gives us great peace of mind. Yes. We would refer and have.

We are so lucky to have found Oak Point. They truly cared for my Mom, and did everything they could to make her comfortable. Many place say they do memory care and we found out very few actullay do. These other places want to over medicate to the point of coma. And then these other places move out the patients they deem as too much. Oak Point staff walked hand in hand with us down the last few difficult months, on meds, care, food, everything. They were truly angels on earth and I thank the lord we found them.

What stuck out about Oak Pointe of Neosho over other places was the room size. Private apartment, large, open community areas and two secure courtyards. The staff is very friendly and positive. I really like them and feel close to them.

Nice activities outside of the facilities. We would recommend!

My wife and I are retired registered nurses. We visited 3 different facilities in the area, and interviewed management and staff at each one. All were priced nearly identical to each other, but Oak Pointe stood out because of the professionalism And bedside manner of their staff and the quality of their very well kept facility. My mother was very happy during the short time she was there. We were very impressed with hospice and end of life care she received when that time came.

[name removed] was totally awesome and went over and above his duty rest. The staff seem pretty nice. I was most pleased with Carthage, but I've heard really bad things from Oak point in [location removed]. It might be a completely different experience. I've understand that [name removed] has moved on without him. I don't know what I would thought of that place.

It's an excellent place. The management and staff are great. Overall, it's a very helpful place.

My loved one is currently a resident at Provision Living at West Clermont. Every person that we have dealt with from the beginning of the process, to the nursing staff and the dining room staff, has been amazing. They treat my loved one and all of us like family, not like it's a job. They have so many amazing activities and we can go and eat meals with our loved one for $10 and the food is great quality. The move in process was easy and they had my loved one's room ready to move in like they planned. I would absolutely recommend Provision Living at West Clermont to anyone. They are amazing!

We picked this community, because of the location, and it's close to my home.. It's a great place. I guess they are all pricey, but I would definitely recommend it. It's about 15 min further away but the cost is much more affordable for whats in the bank.

We have been very pleased with this facility and feel like we made a great decision in moving Mom into this facility! We have found every single staff member to be friendly, helpful, and truly caring! You never get the feeling of "that's not my job" from anyone there; even those in administrative positions are very interactive with the residents, sometimes even pitching in to help serve meals or clear tables. They do whatever is needed. There are many activities offered each month including trips outside the facility for those who choose to participate. These include exercise classes, music performances, Bingo, cards, monthly birthday parties, weekly manicures/pedicures, movies, shopping trips, lunches at nearby restaurants. Since we are close to KC, there were "watch parties" for the recent Super Bowl and celebration parade. My mother thinks the food is wonderful! There is always a daily special offered, but residents also have alternative choices if they do not want the special. Meals are served during an hour and a half "window" which gives residents some time flexibility. Fresh fruit and snacks are also always available in the front living room area! The only area I could possibly criticize would be housekeeping, and it really is not a bad problem. Mother's room is cleaned once/week which includes light dusting, vacuuming, and cleaning her bathroom, and emptying her trash. There have been a few times when her bathroom & trash needed to be addressed more than just once/week, but we have found that if we just set her trash outside her door, someone takes care of it! Our family has been very pleased with mother's care and we would definitely recommend Oak Pointe of Kearney! It is not a cheap place to live, but it is a place where residents receive attention and quality care.

Our experience has been great! The staff has really made her feel welcome. She really enjoys all of the creative activities they come up with. Especially the outings outside of the center they have an opportunity to do. Also, if the menu does not appeal for that day, they give the resident alternative options.