Provision Living

My tour of the facility was very impressive. I chose Provision Living because of the bright clean facility and the staff was up beat always willing to help. My choice was correct, they were so caring. My husband was only there 6 days when he passed. My only concern was that a caregiver logged that my husband was not breathing at 11:30 pm and I was called approx 2:00 am. They did call 3 times & lvmtc. I was exhausted & slept through. I called and they helped me through what I needed to do. I was disappointed in the refund process for the balance of days in the month, which took 2 months.

The meals and dining get a 5+. They have to check in and tell me what awesome meals they have every day. They haven't taken part in much on the activity end yet, but they have a very nice schedule of events. They are beyond happy, which is awesome because they were very skeptical at first. We would absolutely recommend this community to other families!

We chose Oak Pointe of Neosho because of the cleanliness, availability, communication. I would recommend this facility to others looking for care for a loved one.

The place was clean, tidy, smaller, all on one level, friendly staff & closer proximity to mom's youngest daughter living in St Joseph. I would recommend to others.

I would recommend, beautiful rooms with private bath and small kitchen with fridge. The facility has movie theater, recreation, nice gym, etc. My wife was in several assisted living facilities and none were even close to Provision.

Everyone has been very helpful in all our needs. The staff is professional and very good with residents. The nursing director is very professional and has a genuine concern for all the clients. She has always had or gotten the answers we needed. Thanks to everyone at the senior living it has been a pleasure. I do wish the therapy at the facility was in our network, but working on that.

We were attracted because of the quality vs the price I get more bang for my buck and it's well run. I would recommend to others.

Based on the experience we have had with Provision Living at East Lansing, I would give them a 5+. I think it is a wonderful place and I would recommend them to other families.

Honestly, I don't remember getting any feedback regarding the meals. Also, we didn't get involved in the activities but I knew a good deal was going on. In regards to the cost, I don't know what the judge that on as we did not have any similar experiences previously. Overall, my father was quite pleased with the facility and the staff

I'm very happy here and feel safe. I'd probably say that I like it here. But they have changed chefs since I first got here and I don't think the food is as good as it was.

Oak Pointe has been a blessing for my father since he lost his wife/our mom. He can be as social as he wants to be, when he wants to be. We've noticed an improvement in his attitude and well being since he move here in [date removed]. He's happy and gladly admits that mom knew best when she said that he belonged in a place to help him be comfortable and taken care of if she couldn't do it; I wish we found it before she passed away because she would have been happy here. We/his children can't be with him all of the time, and now don't worry about him falling and not being able to get up or forgetting to take his meds. When I visit, I often find him playing cards or chatting with others by the Keurig. The layout is great to get some exercise. They have recumbent bikes for residents use. I recommend this facility to anyone that is in a similar situation. It's not home, but it's a very close second (maybe better because he doesn't have to cook/clean!).

Great staff and great programs offered at Provision Living at Fenton. The room sizes in memory care are appropriate for one person. They also have a large common area. I would recommend this facility without any reservations.

The entire staff at Provisions Living were extremely professional and friendly. In addition the sales director [name removed] went above and beyond to make the process easy and pleasant! My spouse is no longer there as I felt she was doing well enough to come home and so far I've been able to take care of her myself.

I would recommend this service and this facility to anyone that is considering looking for the right place for a family member! Pairing our loved one with this experience is definitely something I would recommend!

The excellent care she receives and the kindness of the employees is something we like most about the community and we would recommend them to other families who may need a place for their loved ones

I would say all 5's. I'm happy with the facility. I thought it was a beautiful place , the staff were nice and helpful, the price was comparable. Very loving and caring for my mom. Very informative about her care.

I think my family member, is well taken care of, and this gives us great peace of mind. Yes. We would refer and have.

Staff are friendly and conversational. Meals are plentiful, evolving and the staff know the residents preferences . My family did not participate in activities, but there was always something going on. That was just them. It is a beautiful place with kind staff that know your parents. The management, nurses, aides, maintenance, kitchen staff, they all know your parents. They talk to you about events, how they respond to situations, what they discuss. Your parents will have many favorite staff. They keep staff. They add new after training, so the new staff already know your parents. They all talk to your parents, and keep you informed with as much as you want to know. We like to know , so they will call us with any issues, falls, broken glasses, etc... We are all thankful for the care the staff provide our parents.

We are so lucky to have found Oak Point. They truly cared for my Mom, and did everything they could to make her comfortable. Many place say they do memory care and we found out very few actullay do. These other places want to over medicate to the point of coma. And then these other places move out the patients they deem as too much. Oak Point staff walked hand in hand with us down the last few difficult months, on meds, care, food, everything. They were truly angels on earth and I thank the lord we found them.

All are a 5. What our family likes the most about Provision Living is the staff. The staff has been great, tends to all my dad's needs. They have a lot of activities for him if he chooses to do them. He likes his meals. Based on the experience we have had, we would definitely recommend this community to other families.