Bickford Senior Living

My tour of Bickford of Bourbonnais was a very pleasant one. The atmosphere was very pleasant, clean and inviting. [name removed] was very pleasant and helpful and provided us with a lot of information. I felt like Bickford would be a nice place for dad..

[name removed] did a nice job explaining all the amenities. The building was very clean and appeared to be will maintain. We like the open living space and the restaurant-style eating areas.

[name removed] was super responsive, kind and helpful in both confirming our tour, during the tour, and in the time together following the tour. The facilities look updated and clean, the staff was welcoming and friendly, too. [name removed] too the time to understand our family’s needs for care and asked questions to get to know us and our family. She acted as if there was no other place she’d rather be on a Friday night at 6:30pm. It was our first assisted-living visit and it might be a tough one to beat.

I am very happy with the care my Husband is receiving. What we like the most about the community is the staff, the care and the cleanliness. Yes, we would recommend Bickford of Rockford to other families based on the experience so far.

Close to home. more activity with residents. good number of residents for mom to interact with

I toured this assisted living community, and I was very impressed. The staff was warm and welcoming. The building was clean and inviting, and the residents seemed happy and well-cared-for. It's important to feel your loved ones are in competent hands. I plan to bring my mom here.

I like the staff very much. They are warm, friendly, and very good at caring for the residents. I understand that it can be hard, but the food is a bit tasteless and not very warm. They could spend a little more time tailoring the activities to the individuals. My father is not a joiner, but he always worked with his hands. He is great at fixing or repairing things. It would be great to have an activity that allows him to quietly construct or repair something.

The staff is above and beyond in every way. They are all so loving, caring and good at their jobs. They know my mom, they know every detail of what she needs medically and otherwise. [name removed], the head nurse is too good to be true...she is reliable, true to her word, never forgets a thing and is so dedicated to the residents and their care and happiness...she treats them like family. Honestly, I couldn't be happier for my mom. The head cook, [name removed] is also amazing...she is a wonderful cook and has told my mom...whatever you need/want, you let me know, I'll either make it or get it for you.[name removed] (admin) I have heaps of praise for as well They work together as a team so well and are both so kind, professional, helpful and knowledgeable. So grateful to have found Bickford. And, oh...my mom loves it there!

Looked at Bixford Cottages to review facility, services available and costs. Received an excellent friendly tour and found it to be very well suited for memory care and assisted living. Individual quarters are small, clean, and efficient.

We chose it because of the flexible, independent nature of the community, even for residents who are in memory care. Also, when the level of care increases a move is not necessarily required. One improvement that could be made is a central intake form for family, communications, and requests. The staff is hopeful, but sometimes it is not clear which one you need to speak to.

The Executive Director gave us a thorough tour of the Bickford community and then answered all of our questions. She did a fabulous job! The residents looked quite happy in their environment. Everything was neat and clean.

I cannot say enough good about Bickford house. It is absolutely amazing. The staff is so attentive extremely clean. Food is delicious. Price is exceptionally reasonable for the facility.

I have to give Brickford the highest rating (5) They took care of my sister in every way while I was away for a month, excellent attention from the staff and management, only wish that my sister could've decided to stay permanently, it would've been a great relief knowing that she was in good hands. They also offered help with the insurance which I think was great.

We picked this community because, staff, having her own bathroom in her room, amenities and the pleasant welcome we had from the community! Definitely would recommend to others.

Brickford was Absolutely amazing!! 5 on everything!! In the order was important to me....Care Services, Staff, Value, Cleanliness and Overall experience. I couldn't be any happier!! My mother passed with dignity there!! We would Absolutely recommend this community to other families!!! 100%

The facility was clean and presented well. The tour led by [name removed] was excellent. We initially went to the Blondo facility and [name removed] stated that this was not the right facility. She pivoted quickly and we went to Hickory. It was friendly, the staff was great and re food was made from scratch. The focus for the residents is working with them to bring up the level of capability. The activities definitely reduce isolation. The rooms are smaller with limited closet space and no library which were different from other facilities in the area.

Wonderful place to live. Small community makes it feel cozy and welcoming. Home cooked meals. Staff is excellent and care is outstanding. Very attentive to my mother’s needs. I would recommend Bickford for anyone looking for there forever home!

The place is clean, looks nice and has friendly caring staff. The rooms are great. The food is excellent and homemade! There are plenty of activities for residents to be part of if they decide to participate. I feel this is a great fit for my family member.

[name removed] and [name removed] were very knowledgeable and helpful. The facility was very clean and nicely decorated. It seemed like there was a lot of hustle and bustle with activities going on. I felt like my mother's safety was paramount to them. It would be on my list of choices for respite care.

We were very impressed when we toured, it was out first choice, however we had a family member that shared a very negative experience with care of another family member in the past year and stated absolutely not. They ended pulling them out of care and placing them in another facility. It was disappointing as the facilitate seemed to meet our needs best.