Bickford Senior Living

We were very happy with Bickford during the short time Mom was there before she passed away. The staff was always kind, compassionate, and attentive, and it gave our family comfort knowing she was being well cared for. They treated Mom with dignity and genuine care, which meant so much to us during a very difficult time. After Mom passed, they were also incredibly supportive and compassionate with me and my siblings. We truly appreciated the kindness and comfort they showed our family throughout the entire experience.

It is a well managed home with loving care. The team is very very attentive. The food was very nice. They had a nice variety of activities. The home was always very clean. I would highly recommend.

5 stars all the way for everything except the food, since I never actually ate there or saw what they offer. From my experience, though, everything else was excellent. The atmosphere was welcoming, and the place felt well-run and comfortable. Most importantly, the people there really stood out—they all seemed like genuinely good, friendly people.

My visit was excellent and very informative. The lady that explained the amenatives and conducted the tour was was very kind and understanding and so helpful.

Beautifully kept. Residents seemed contented. Saw medium sized apts. Although very small, they had windows, walk-in shower, and room enough to keep items of use close at hand.

Everything was super great with Bickford. The staff was caring and my sister felt very involved and included which made me feel good because she normally was pretty bashful so that was a huge milestone for her. She made some nice friends and felt she was communicated with thru and thru. Very happy all the way. The only complaint was when she had food delivered to her room, it was often cold, but that was the absolute only complaint.

Each room is cleaned once a week. I watched the girl "clean" my room- she needs to change the mop water. The dining and shared spaces are clean, they vacuum non stop. The staff were super friendly. I was there 2 weeks and the staff was constantly changing, they were frequently short handed. The director ([Name removed]) recently quit. It was small portions and cheap. But that's probably appropriate for most the residents. I'm 54 and was there for respite, so the meals were a 3. They keep residents busy if they want to participate. And they just hired a new activity director while I was there, and she had fun ideas. Its a small facility, so everyone knows each other - that can be a good or bad thing, depending on what kind of person you are. I saw a resident move out because he couldn't get along with another man, and its hard to avoid each other in that size facility. They all eat in the same room. There is only one lounge area with a tv, etc. BUT because the facility is small, every staff member knows everyone's name and greets them with their name every time. It showed they cared, and you weren't just another resident. They try and encourage and include the residents in all activities. They literally go door to door to check if you "want to join bingo" or if you "are coming to dinner or want a tray in your room?"

The staff has been incredibly attentive, and the room is both comfortable and very clean. The food is excellent, and there are plenty of activities to keep residents engaged-although adding more musical entertainment would be a nice touch. The level of care has been outstanding across the board, from the doctor and nurses to all of the therapists. Everyone works together seamlessly, which truly shows in the quality of care provided. My mom has improved so much in just a few weeks, far beyond how she was when she first arrived. It's clear she's in great hands, and I'm very grateful for the support and dedication of the entire team.

The tour and interaction with i believe[name removed] was exceptional. Every thing was well explained. I would recommend the Bickford Assisted living to anyone that needs a good facility. It was small compared to many. But for myself and my husband that is perfect. He has Alzheimer's and myself anxiety. So to many people overwhelm us both. The staff and clients overall seemed very nice. The facility was wheelchair operational and accessible. The apartment were small but nice. It's family feeling sold me. What was nice The facility and the benefits of being there sold me. I put down a deposit and hopeful we will be there soon.

The facility looks to ran very well. The staff treat the residents with respect and kindness. The Cost is typical for a memory care unit. Only drawback is it is a private payment facility. Once money dries up, you will need to find medicad facility. They have activities to help with Alzheimer's and dementia. I would give them a look if you want to stay in Quincy.

I and friend visited Bickford of Portage on behalf of my cousin [Name removed]. [Names Removed] introduced themselves and they gave a brief overview of the facility and provided us handouts of the types of rooms and activities. Tyler then took us on a tour. The activities they offer are very creative to instill interest in the residents The rooms are adequate in size and functionality. The base costs fell upper-mid-range, compared to four other facilities in Portage. We had no idea of what the costs would be for health supervision until [Name Removed] had an assessment. We are continuing our research and will let [Name removed] know our next step.

Staff really get to know & care about the residents. I absolutely recommend Bickford of Middletown.

All the employees knew his name and greeted him and this was right after he moved in. Very impressed with the food selection and quality. His room was very nice. The place felt homey.

1. Gets a 5. We are so impressed with Bickford. 2. Gets a 5. It's always spotless, it smells really good all the time. 3. Gets a 5. The entire staff is always very kind and treats [name removed] and me like we're family. We love the staff. 4. Gets a 5. He always clean and his apt is lovely. [name removed] has no complaints about Bickford 5. Gets a 5. Everything was made clear to us and we're so happy he is with Bickford. 6. Gets a 5. The food is really good and they keep fruit and baked snacks available thru the night. He really likes that mid night treat. 7. Gets a 5. They always have activities there to keep him engaged and sometimes we just enjoy a board game together. 8. Gets a 5. We found exactly what we want and needed at Bickford.

The staff at Bickford are very friendly. Rooms are clean and my mom enjoys her room. She said it's the right size. They have a great kitchen staff also food is restaurant quality. I would recommend them to others who are searching for a place for their loved one.

I was so pleased by the environment and all of the accomplishments on behalf of senior citizens. I look forward to revising again.

All the people that were there greet us by our first name. When we have multiple family members there, they bring a cart with fruit, snacks, and drinks.

I do not know what could have done to make the day to day life any better. Patients were never left alone in their rooms. They either were participating in a group activity or sitting in areas with other people who they could talk to. The staff were super and sincerely cared for their charges. When my wife, Carol, died, her care givers broke down in tears. The food was plentiful and ok.

Seemed to be a very nice place. My only complaint is there was a perfume smell in some areas that bothered my allergies

Staff were "homey" and kind with residents. Space was well organized and not confusing. Worship seemed like an important way for the residents to gather. The space was clean.