Bickford Senior Living

He has the Maple room. Very spacious with separate bedroom. Sometimes he likes the food other times he doesn't The staff is very friendly and attentive.

The building is clean and the employees are nice and equipped with knowledge. I am going to move my mom here.

The atmosphere is great. As soon as you enter the building you feel at home. The staff are friendly and make sure you feel comfortable and welcome.

The executive director is phenomenal. She is young and energetic. Personal engagement with all the residents. Open to ideas and suggestions. Also she has an open door policy so I can reach out with any questions. Their activities director is amazing. She is full of energy and great ideas. They have fun activities, themed events and fun guests including puppies. A church came by one day to hand each resident a carnation. So sweet. Yesterday my mom was out gardening and another resident was peeling the veggies for lunch. All their staff from nurses to caretakers are wonderful with the residents. They work hard at keeping residents engaged and loving on them. I feel very informed by all the staff. The building itself is beautifully decorated including memorabilia from the Bickford family, especially [name removed] which the memory care unit is affectionately named after. The apartments are the perfect size whether you want an efficiency or 1 bedroom. I was able to bring in furniture and decor that would help mom feel at home. The safety and security is top notch. No one gets in or out of the building without a code, guests sign in and out and the elevator has a code for the memory floor. No escaping! My mom couldn't be in a better place besides home.

I have complete confidence in Bickford Memory Care to provide my mother the care and dignity every senior deserves. The staff is caring, attentive, patient and responsive. They work hard to provide fun, engaging activities and outings, and have gone out of their way to make my mom feel special. It is a huge relief to know that when I can't be there, she is in the right hands and getting the care she needs.

Can’t say enough about this place and the staff. [name removed] is amazing, she was so helpful! The Director and CNAs were very thoughtful and helpful as well

[name removed] was very helpful. She represented herself as very caring and outgoing and loving towards the residents and caring for them.

[name removed] was very gracious and knowledgeable about the nursing home field. She answered all my questions with confident and sound information. [name removed] was also very good at getting back to me with additional information that she thought I might need to make a decision.

They have friendly and helpful staff, additional care needed as moms health was in decline, one issue with after hours help, but problem fixed immediately.

Excellent services, very welcoming, clean, staff very kind. There were multiple options to support seniors.

Bickford is wonderful. The staff is great and the facilities are lovely and clean. My sister is very happy there. I would recommend it. The staff has been wonderful and the facility is really nice. It is clean and modern and very homey. My sister is very well taken care if and very happy there. Being able to have get dog has made a huge difference for her. I also really appreciate your help. Thank you.

The room size was adequate for us. [name removed] was only staying for a short time. Bickford was exceptionally accommodating. We were able to book a retreat stay on relatively short notice. The activities were very good and we heard that the food was pretty good too. It was sufficiently clean and the workers seemed to care about the residents. The only negative is that any maintenance requests were not handled in a timely manner. It took a week to figure out the TV service. None of the other workers seemed to know how to operate it. The closet door hasn't been working correctly for several weeks now. Overall this has been a very pleasant experience.

We were very impressed with the presentation. We have looked at 3 facilities and right now we would consider this one. We do have more questions about the cost.

Thank you for helping me. My son is getting settled at Bickford. You were helpful in finding facilities for me to consider. I added others. Some of my considerations were location near north Columbus, friendliness, accepting Medicaid as payment, and programs. I am disappointed in the latter at Bickford because they don't provide a Protestant Christian worship service. They have only a Catholic mass. In this kind of process you must use your best judgment to select a facility and make the best of it.

This was the first facility that we looked at. And the bar was set extremely high. It is so beautiful there and everyone is so friendly. We still have a few others to look at, but Bickford Still Remains our number one choice.

We feel Bickford is a lovely memory care facility. Our mom has been there for 6 weeks. She calls it her home now. When we have had concerns they have been addressed in a timely manor. We have recommended to others.

Understanding, personal, patient. There was some struggle with move in, but I think that had to do with the property changing hands, and requirements suddenly changing. All in all, my mother has not made this easy for anyone, and I think they have all done the best they can to get her settle down, and settled in. They could see that I was my mother's trigger, and her main focus for belligerence, so they asked me to leave. Never been more relieved in my life. They flat out said, This is what we do. Go home, sleep, eat, don't come back for a few days.

I was contacted by phone and received an invitation to tour Bickford Place and its independent living apartments that were currently available. Our hostess led us through the spacious common area that serves as a dining area. Then we were shown two apartments of differing sizes and on different levels of the building. She was very patient in letting us take our time in looking at each unit and in answering all of our questions. After touring the all of the levels, she shared an informational booklet with us, thoroughly explained pricing and very knowledgeably answered additional questions. Bickford Place is a very clean and attractive facility that houses individuals of varying needs. As one of the residents mentioned to us: It’s a very nice place to live.

The leadership team is always very helpful and open to learning about the residents. They seem very caring and receptive. They communicate with the families clearly and don't hesitate to reach out withe questions or concerns. The facility is inviting and clean. It has a "country club" vibe to it. There are many places for residents to hang out.

We had a limited experience. The staff and caregivers seemed kind and attentive. They provided many activities for residents. The food was good. Like, actually tasty and nutritious. You could tell they had a great chef on staff. Her room was nice and just the right amount of space for her, with a beautiful bay window. My great Aunt was only there for a week, though. She was 100 and passed shortly after moving in. The staff was helpful and we received refunded payments, promptly.