Bickford Senior Living

Bickford cottage has always been in the back of my mind for assisted living care because my girlfriend had her mom there, and she was so pleased with the attentive care given to her mom that I was impressed, too! The facility in general is well taken care of and very clean compared to the other places I have been involved with because of my husband's Alzheimer's disease. The staff is friendly and caring, and they're not put out when you stop them with a question in between their duties... very helpful people! I highly recommend this place to take care of your special loved one!

We are so excited about moving our mother into Bickford of Shelby. From the very beginning, our experience has been wonderful. When we toured the community, [name removed], the Executive Director, welcomed us warmly and immediately made us feel at home. She showed genuine interest in our mother—taking the time to learn about her needs, her preferences, and what would make her feel most comfortable and at home. That personal attention meant so much to our family. [name removed] gave us a thorough tour of the residence, and we were truly impressed. The entire community felt inviting, warm, and beautifully maintained. It was clean and well-organized, with a cozy, home-like atmosphere rather than a typical facility feel. We especially loved all the gathering spaces where residents were spending time together. We feel confident that she will not only be well cared for, but that she will also truly feel at home.

The Midland Bickford residence is a very nice place. The coordinator was very professional and answered all of our questions on how they would care for our aunt. The facility was well taken care of. The only thing that we didn’t care for was that the dining room / recreation room was immediately as you walk in the main door. It is still on our list of a possible location for her to live.

[name removed] is absolutely wonderful! So full of information and insight. Bickford seems like a great community of friends and staff.

It's an excellent facility. The food is good, the facility is clean, and overall smells good. They were very helpful answering questions although some information was miscommunicated. The staff is helpful and has been trying to really do a good job.

I was very impressed with [name removed] and the facility. [name removed] spent a lot of time with us asking about my husband and his needs. The facility was clean and there were many employees.

This facility is ideal for loved ones who need memory support and safekeeping but want the dignity of an assisted living setting. The staff are all highly trained in caretaking of both those with memory and physical issues. The facility is beautifully decorated and feels like home.

Bickford of Midland is a beautiful facility. Everyone we saw there seemed happy. Whether it was a resident or employee.

Room was a bit small but not too bad. It was clean and neat. Staff were very good with Mom and she enjoyed the food.

As soon as I entered the building it felt like home. The atmosphere is very cozy and relaxed. The facility is clean, light and airy. All of the staff members I met were knowledgeable, friendly, and expressed genuine care and compassion for what they were doing. The Bickford House is at the top of my list for my loved one.

Four months ago, my mother moved to The Bickford of Spotsylvania, Virginia. My family recommends the place. Mom is happy and well-tended too. We toured 5 plus establishments before selecting The Bickford. Our experience at Bickford has been positive; albeit a learning experience. This is our first encounter with a retirement home. Situations we have learned along the way are more of learning curves versus bad experiences. My mother started in the assisted living section. Here the individuals walk to meals; share living spaces and are more independent. My mother required more care and thus moved to the Mary B side. We were reluctant for that level of care; but that level of care is exactly what she needs. The staff there save foods my mom loves for different meals, engage her, leave her notes to perform various functions to assist her; they are very attentive and call family if something is amiss. Her room is always clean; they are diligent about helping her with bathroom activities; work to engage her and over all a very family environment that is welcome. Mom is happy and we feel she is very safe there. My whole family recommends Bickford. The smaller number of residents we find helpful as well.

The atmosphere was nice and the residents seemed happy. There seem to be a lot of interaction between the staff and the residents. We were impressed and decided to choose this place for our loved one.

My tour of Bickford of Bourbonnais was a very pleasant one. The atmosphere was very pleasant, clean and inviting. [name removed] was very pleasant and helpful and provided us with a lot of information. I felt like Bickford would be a nice place for dad..

[name removed] did a nice job explaining all the amenities. The building was very clean and appeared to be will maintain. We like the open living space and the restaurant-style eating areas.

[name removed] was super responsive, kind and helpful in both confirming our tour, during the tour, and in the time together following the tour. The facilities look updated and clean, the staff was welcoming and friendly, too. [name removed] too the time to understand our family’s needs for care and asked questions to get to know us and our family. She acted as if there was no other place she’d rather be on a Friday night at 6:30pm. It was our first assisted-living visit and it might be a tough one to beat.

I am very happy with the care my Husband is receiving. What we like the most about the community is the staff, the care and the cleanliness. Yes, we would recommend Bickford of Rockford to other families based on the experience so far.

Close to home. more activity with residents. good number of residents for mom to interact with

I toured this assisted living community, and I was very impressed. The staff was warm and welcoming. The building was clean and inviting, and the residents seemed happy and well-cared-for. It's important to feel your loved ones are in competent hands. I plan to bring my mom here.

I like the staff very much. They are warm, friendly, and very good at caring for the residents. I understand that it can be hard, but the food is a bit tasteless and not very warm. They could spend a little more time tailoring the activities to the individuals. My father is not a joiner, but he always worked with his hands. He is great at fixing or repairing things. It would be great to have an activity that allows him to quietly construct or repair something.

The staff is above and beyond in every way. They are all so loving, caring and good at their jobs. They know my mom, they know every detail of what she needs medically and otherwise. [name removed], the head nurse is too good to be true...she is reliable, true to her word, never forgets a thing and is so dedicated to the residents and their care and happiness...she treats them like family. Honestly, I couldn't be happier for my mom. The head cook, [name removed] is also amazing...she is a wonderful cook and has told my mom...whatever you need/want, you let me know, I'll either make it or get it for you.[name removed] (admin) I have heaps of praise for as well They work together as a team so well and are both so kind, professional, helpful and knowledgeable. So grateful to have found Bickford. And, oh...my mom loves it there!