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Bickford Senior Living

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Family-owned Bickford Senior Living has been serving families with compassionate care for more than three decades. Read 1,235 reviews averaging 4.1 out of 5 about Bickford Senior Living’s 55 locations to see how a family of caregivers tends to residents. Providing both assisted living and memory care services, residents with varying needs and ability levels have access to an array of basic needs, personal care needs, and unforgettable moments. Along with their personalized care options, residents enjoy Bickford Senior Living’s Life Enrichment Program, registered nurse care coordination, dementia programming, freshly prepared dining options, and pet-friendly living options. Enjoy a lifestyle built on warmth and comfort when you’re part of the Bickford Senior Living family.

7.6

Review Score

1,235 reviews
55 communities
Starting from $X,XXX/mo

Bickford Senior Living community listings

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Bickford of Davenport

4040 East 55th Street, Davenport, IA 52806

Starting at$X,XXX+ monthly
Photo of Bickford of Davenport
18
18 Photos available
9.3
Review Score
15 reviews

Facilities were beautiful and well maintained. Staff was so friendly and helpful. The activities director drew Mom into things even though she had limited capability. Nursing staff was very caring. Glad we...

Provides: Assisted Living, Memory Care

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Shelby Township

48251 Schoenherr Rd, Shelby Township, MI 48315

Starting at$X,XXX+ monthly
17
17 Photos available
9.2
Review Score
26 reviews

Bickford seems to be a good community overall with a solid administrative team. [name removed] who manages the meds and day resident routines is very dedicated to giving her best for the residents each day....

Provides: Assisted Living, Memory Care

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

The Rivers at Maryland Farms

103 Arcaro Place, Brentwood, TN 37027

Starting at$X,XXX+ monthly
15
15 Photos available
14
14 Floor plans available
9.1
Review Score
102 reviews

As with any elder care facility, family members need to take an active role in their loved one’s life. If the facility realizes you are being an active advocate, fewer things will fall through the cracks. ...

Provides: Assisted Living, Memory Care

The Rivers at Maryland Farms provides assisted living in an apartment-style setting that offers the simple pleasures - nutritious food, comfortable surroundings, and the support of a warm, caring and competent staff. A separate Special Care Center for residents with Alzheimer's or other memory...

... Read more

Bickford of Lancaster

1834 Countryside Drive, Lancaster, OH 43130

Starting at$X,XXX+ monthly
15
15 Photos available
9.1
Review Score
26 reviews

Bickford senior living. I work Monday through Friday until 5 so after that. They are not very good at communicating. New management has taken over so lots of changes are taking place.

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Worthington

6525 N High St, Worthington, OH 43085

Starting at$X,XXX+ monthly
15
15 Photos available
9.1
Review Score
57 reviews

They work hard to socialize the residents with games, news, and other activities. The residents are never left alone in their rooms except to sleep at night. I do not think it is possible to improve on the...

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Chesterfield

11200 W Huguenot R, Midlothian, VA 23113

Starting at$X,XXX+ monthly
20
20 Photos available
9.0
Review Score
6 reviews

Very expensive and you have to supply everything, even your own toliet paper. It was a great place but it was very expensive. Only used for respite care for two weeks but paid for whole month. Don't know how...

Provides: Assisted Living, Memory Care

At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed...

... Read more

Bickford of Crown Point

140 E. 107th Ave, Crown Point, IN 46307

Starting at$X,XXX+ monthly
19
19 Photos available
9.0
Review Score
30 reviews

Outside building needs to be cleaned up much more frequently. It's the first impressions that are memorable. Unfortunately, it is in a more industrial area, so litter ends up blowing on the property. Need to...

Provides: Assisted Living, Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Middletown

4375 Union Rd, Middletown, OH 45005

Starting at$X,XXX+ monthly
15
15 Photos available
8.9
Review Score
55 reviews

The first thing that I notice was it clean and well maintained. I also felt a family atmosphere. The residents were called by name and interacted with like a family member and not a patient. There are many...

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Upper Arlington

3500 Riverside Dr., Columbus, OH 43221

Starting at$X,XXX+ monthly
14
14 Photos available
8.8
Review Score
57 reviews

Big issue: NO access to staff after 6pm. Three times my Mom called me late at night (in Chicago) confused/scared. She woke up and did not know where she was (nightmare??). She needed a staff member to enter...

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Tinley Park

17301 80th Ave, Tinley Park, IL 60477

Starting at$X,XXX+ monthly
20
20 Photos available
8.6
Review Score
32 reviews

I'd give a 4.6 on all of the items on the list!!! We've been very pleased and mom is doing well!!! Thank you for helping us find this facility!!!! I love that I can go there anytime and let myself in with...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

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Bickford of West Des Moines

5050 Hawthorne Dr, West Des Moines, IA 50265

Starting at$X,XXX+ monthly
19
19 Photos available
8.5
Review Score
21 reviews

The staff are fabulous and always greet you with a smile. They are so good to the residents, which has helped my parents transition from the house they lived in for more than 60 years much easier. I owe a...

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Champaign

1002 S Staley Rd, Champaign, IL 61822

Starting at$X,XXX+ monthly
16
16 Photos available
8.5
Review Score
27 reviews

They are committed to their patients. I would definitely recommend this community to other families based on the experience so far.

Provides: Assisted Living, Memory Care

At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed...

... Read more

Bickford of Greenwood

3021 Stella Dr., Greenwood, IN 46143

Starting at$X,XXX+ monthly
17
17 Photos available
8.3
Review Score
34 reviews

[name removed] is wonderful in setting up activities and genuinely cares about the people there. Yes, we would recommend this community to other families based on the experience so far to other families.

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Okemos

3830 Okemos Road, Okemos, MI 48864

Starting at$X,XXX+ monthly
19
19 Photos available
8.2
Review Score
23 reviews

Very friendly staff who cares about relative as if they are their own. I don't know about food other than Dad complained about it. I think add seasoning. I would recommend them to others looking.

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Peoria

1920 W. Willow Knolls Drive, Peoria, IL 61614

Starting at$X,XXX+ monthly
19
19 Photos available
8.2
Review Score
67 reviews

5 for all categories except food. Presently between getting a good cooks, so it was great, now it's iffy, hope for better soon and based on the experience I have had so far, I would absolutely recommend this...

Provides: Assisted Living, Memory Care, Independent Living

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Crystal Lake

717 McHenry Ave., Crystal Lake, IL 60014

Starting at$X,XXX+ monthly
16
16 Photos available
8.2
Review Score
35 reviews

The caregivers were wonderful, my dad enjoyed the dining. A wide variety of activities were offered, and they always had time to answer my questions. When hospice care was required they were very helpful.

Provides: Assisted Living, Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Canton

5969 N Canton Center Rd, Canton, MI 48187

Starting at$X,XXX+ monthly
16
16 Photos available
8.1
Review Score
25 reviews

Because my sister doesn’t not need a lot of help some times is over looked.need to improve food both volumn and flavor.Week end there are very few helpers and no actives for them to engage in .loved...

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Sioux City

4020 Indian Hills Dr., Sioux City, IA 51108

Starting at$X,XXX+ monthly
23
23 Photos available
8.0
Review Score
11 reviews

We had been trying to get my parents into the same facility but because they needed different types of care, it wasn't working out the way we hoped. I called A Place For Mom to see what else was available in...

Provides: Assisted Living, Memory Care

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Rockford

960 North Mulford, Rockford, IL 61107

Starting at$X,XXX+ monthly
19
19 Photos available
8.0
Review Score
22 reviews

We are impressed with the caring attitude of the supervisors. The staff tries hard to meet moms needs. The facilities are nice and have a homey feeling. Would like a few more activities involving talks or...

Provides: Assisted Living, Independent Living

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Grand Island

3285 Woodridge Blvd, Grand Island, NE 68801

Starting at$X,XXX+ monthly
19
19 Photos available
8.0
Review Score
7 reviews

He was only there 4 days before he died, but in that short time they took excellent care of him & also watched out for mom. They are still checking on us in September & he died in June. Staff very attentive...

Provides: Assisted Living

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Ames

2418 Kent Ave, Ames, IA 50010

Starting at$X,XXX+ monthly
16
16 Photos available
8.0
Review Score
12 reviews

It’s been a wonderful experience for my grandma. The care for my grandma is priority and Bickford of Ames has continuously shown her exceptionally good care and kindness. I would recommend Bickford of Ames...

Provides: Assisted Living

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

Bickford of Crawfordsville

100 Bickford Land, Crawfordsville, IN 47933

Starting at$X,XXX+ monthly
15
15 Photos available
8.0
Review Score
6 reviews

My mom was only there for two weeks. They did a good job taking care of my mom. It served our needs. I would recommend them to a friend. They offered different floor plans all of which were adequate. They...

Provides: Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Wabash

3037 W. Division Road, Wabash, IN 46992

Starting at$X,XXX+ monthly
13
13 Photos available
8.0
Review Score
4 reviews

All employees are great at helping me and [name removed] out. If I can't get her on the phone, they dial me back from her room. Everything I send her gets to her room, then I receive a note saying so from...

Provides: Assisted Living

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Carmel

5829 116th Street East, Carmel, IN 46033

Starting at$X,XXX+ monthly
19
19 Photos available
7.9
Review Score
22 reviews

I would definitely recommend it. The entire staff is great. It is centrally located between my siblings and 8 minutes from my home. When interacting with the contact point, there was the most genuine...

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Portage

4707 W. Milham Ave, Portage, MI 49024

Starting at$X,XXX+ monthly
17
17 Photos available
7.8
Review Score
19 reviews

The staff is very kind and attentive. Carla's room is a bit dirty but nothing out of control. Other than that we have not had enough interaction to have an opinion on dining or activities. This is our busy...

Provides: Assisted Living, Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more
Viewing 1-25 out of 55 communities

Reviews
for Bickford Senior Living

7.6
Review Score
1,225 reviews

Review Score

1,225 reviews
7.6

Out of 10


5 star

49%

4 star

30%

3 star

13%

2 star

3%

1 star

7%

A Place for Mom has scored Bickford Senior Living with 7.6 out of 10 using our proprietary review score based on 259 reviews in the last 2 years. Over all time, Bickford Senior Living has 1,225 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
597
357
153
36
82
Date Submitted
80
148
259
Reviewer
36
771
405
2
Care Received
449
22
754
21-40 of 1225 reviews
Sort by

5.0
Shirley - Toured community
Memory Care
May 8, 2025
A home for your love one

I had the pleasure of touring Bickford Senior Living with Joshua , family advocate. He radiated warmth & home. I interacted with residents and staff; all expressed happiness. The mailboxes on each apartment door and individual use of washer & dryer enhanced the feeling of home. Unfortunately my love one required a more intensive care. [name removed]is a fitting ambassador that exuberated kindness, support and concern for potential resident and family. I gladly recommend Bickford Senior living.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
April 25, 2025
Verified Review
Dad is happy

The staff has been very accommodating and my father in law reports that all of the people that work there are sweet and kind to him which is super important to us. Room size is price based on size and windows offered, and also amount of dependency/ need of medical assistance.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
April 10, 2025
Verified Review
Review for Bickford of Bexley

The staff seem always willing to help or point you in the right direction to get any issues resolved. The facility feels less like an institution and more like a form of a home. There are less residents than other more typical assistant living facilities.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

4


5.0
Jane - Family/Friend
Assisted Living
April 9, 2025
Verified Review
Perfect place for mom!

Facility is beautifully decorated and very very clean! Staff is great and communicative. I love this place for my Mom!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

3


5.0
Anonymous - Resident/client
Independent Living
April 7, 2025
Verified Review
family like community

5 for all categories except food. Presently between getting a good cooks, so it was great, now it's iffy, hope for better soon and based on the experience I have had so far, I would absolutely recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
April 7, 2025
Verified Review
Exactly where she needed to be

At that time we were able to negotiate on the apartment price, but not the care They gave two separate numbers you paid care for one thing and you paid for the apartment separately So it made it more affordable for mom She had a studio and it was great for her mobility issues and balance

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
April 7, 2025
Verified Review
Bickford of Omaha review

What they could improve on would be more outings, but yes we would recommend Bickford of Omaha Hickory to other families based on the experience we have had so far.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4


5.0
Melanie B - Family/Friend
Assisted Living
April 2, 2025
A Place of Peace

After realizing the need for assistance while battling cancer, I came with my friend to visit the Rivers. My friend moved to the Rivers at the last months of his life. He was able to receive assistance with tasks of daily living and be with his dog, Sully. I will be forever grateful to the wonderful staff at the Rivers for their ability to make his last few months so much easier. Communication was always wonderful and the facility is well kept and well managed. [name removed] truly found the peace he sought under your care!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jenny Leidy - Family/Friend
Assisted Living
April 1, 2025
Bickford was perfect for our needs

We had been trying to get my parents into the same facility but because they needed different types of care, it wasn't working out the way we hoped. I called A Place For Mom to see what else was available in our, and Bickford stood out. Even though we weren't quite ready to make the plunge for different reasons, [name removed] kept in constant contact with me. She would text and check on our situation and the health of my parents. One day my dad fell and hurt himself. We knew it was time. The place we wanted to be to keep them together hadn't given their approval yet. However, it was urgent to get him somewhere, and [name removed]helped us get him moved in within days. He was at Bickford for a month when the other place approved him. The staff at Bickford was so kind to him and to my family. I would recommend Bickford to anyone who loves their parents as much as we do. Thank you so much, [name removed]and staff. You made this transition so much more peaceful than we ever expected.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Lisa - Family/Friend
Memory Care
March 31, 2025
Verified Review
Bickford VA Beach Experience

All 5s. My mom has a wheat allergy and they have accommodated that well. She also takes a number of supplements prescribed by a doctor, but not prescriptions. They worked with us to manage that as well. Frequent communication and everyone is always so nice!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kelly P - Family/Friend
Assisted Living
March 28, 2025

respond to questions and needs. I would recommend this location to anyone looking for a place for their family to live. They helped us through a very difficult time. I would 100% recommend this facility to anyone looking for care for a loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 20, 2025
Verified Review
Overall would recommend

They have friendly staff. it is very clean. They are accommodating and helpful. They have recently remodeled the lobby, dining area and other common areas.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 13, 2025
Verified Review
Review for Bickford of Urbandale

Staff has been friendly and Mom loves her caregiver. Comfy and homey feeling. Great community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 5, 2025
Verified Review
I would recommend Bickford to others

We are very fortunate that there is an insurance policy to help. The activities director goes above and beyond to have different activities - I know other places do that as well but the place has a nice homey feel when you walk in the front door. The cooks have really gone above and beyond as well - really trying to offer up multiple options for a picky eater - and the Nurse is always available to help with concerns or questions. They have very hard working staff who always say hello when they see you visiting.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
C Ashbaugh - Family/Friend
Assisted Living
February 26, 2025
Verified Review
Our family experience Bickford of Bloomington has been great. They work to have a place for my step mom with 24 hours...

What we like the most about Bickford of Bloomington is the way they make it feel like home for my step mom. Yes, I would recommend this community to other families. Our family experience Bickford of Bloomington has been great. They work to have a place for my step mom with 24 hours. They have also worked hard to make her feel at home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Sheila B - Family/Friend
Assisted Living
February 19, 2025
Verified Review
We love Bickford

All the staff is very helpful and friendly. They respond to requests quickly. And I know they're taking good care of my mom. They have daily activities and try to get people involved if they're willing.. and the meals are good.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Susan Gibson - Family/Friend
Assisted Living
February 18, 2025
[name removed] Stay

[name removed] spent 3 weeks at Bickford @ Worthington. The staff was so welcoming during [name removed] stay. After just a short time, [name removed] was readmitted to the hospital and subsequently sent to another facility for rehab and follow up care. Unfortunately, [name removed] change of medical status resulted in his inability to be cared for at The Bickford. Had there not been the change, [name removed] would have thrived at The Bickford. It is a very pleasant place to stay...the staff goes the extra mile in all that they do. The idea of having a family advocate on staff makes a huge difference. The wellness director is knowledgeable and explains everything very well, making things very understandable. The staff's willingness to keep family informed makes all the difference. I recommend this facility to all!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sharon - Family/Friend
Memory Care
February 18, 2025
Smooth Sailing

Upon contacting Bickford at Chesterfield, I felt this was the type of facility my cousin would find comfortable and accommodating to her needs. The tour of the facility made it clear the staff provided excellent care and support of the residents. The Family Advocate was so helpful. She provided help with admission information and forms, and was always available to answer questions. The building is tastefully decorated and designed well for the level of care and very clean.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
February 11, 2025
Verified Review
Review for Bickford of Upper Arlington

I would recommend this facility to others in need of it. I was completely happy. This facility was a much safer one than where my sister came from. All the staff were knowledgeable and did the best they could under the circumstances they were presented with. I have absolutely no complaints.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Bethany - Family/Friend
Assisted Living
January 22, 2025
Verified Review
Review for Bickford of Lancaster

We were attracted to them because of the location and just the homey feel. I would recommend to others! I would like to add that [name removed] has been wonderful and so caring and helpful!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


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