American Healthcare Management Group

What we like the most about The Heritage of Clearlake is that the staff encourage the residents to participate in activities. They also have themed monthly family dinners

Besides the care providers and medical techs, I find the administrative staff to be very engaging with their residents. Building security for the safety of the residents is excellent. The room size is adequate with us being able to place a queen size bed. The bathroom has only a toilet and sink as a common hallway bathing room is used with care providers present when bathing is done.

Very friendly staff and administration staff. Only complaint would be that it was difficult to check on mom after hours without having to bother an administrator. However, they were always willing to help!

I could not recommend Hilltop of Greenville Memory Care highly enough. And, in fact, I have! Of course, no place is perfect, but they have done everything possible to make my husband comfortable, feel safe, and loved.

I would say that I wished I would have moved her there sooner. Picked Heritage because it was smaller, the workers were all extremely friendly to everyone and they the manager worked within our budget.

If you are looking for a caring facility for your loved one, I highly recommend this memory care facility. My dad was transferred here because his wife didn’t want him to pass at home. Through the respite care service via Hospice, my dad was moved to this location within 18 hours after coordinating with [name removed], Director of Sales and Marketing. [name removed] was absolutely an angel and a God send. Based on her years of experience, she didn’t think my dad is transitioning after my dad arrived. My dad’s vital signs improved within 24 hours after getting oxygen and antibiotic to treat his aspiration pneumonia. We are keeping my dad at Heritage of Clear Lake because the caring staff and the close location to their home. The cost of staying in this location is comparable to other locations. Come give this facility a consideration.

The Heritage was a wonderful experience.The staff were excellent and the facility was so very well maintained. I loved all the activities especially the music. The food was awesome also. I really wish I could have stayed longer, and I am looking forward to my next stay. I highly recommend this place.

We couldn't envision one of us living in residential care. We had no idea they would care so attentively to our cleanliness, medical needs, medications, diet, entertainment, mobility issues, stability, sleep, comfort, strengthening, safety, family relationships, and special adaptations for Memory Care. The residence is beautiful. The meals are delicious and well planned. Our family member always smells like they're ready to go out on the town. They smile a lot.

Every single worker there that we have encountered and deal with treat every single person as if they were apart of a family which makes a big different. All of the employees no matter their position will step in to help - if the Executive Director is walking around and sees a residents needing assistance they will stop immediately and help them out. They have a ton of activities and different games for the residents - there is something going on 5 out of the 7 days. Once a month they have a family night where you can RSVP and be apart of a dinner and activity. You also can come on any regular night, just giving them a heads up so they can set up their separate room for you. We appreciate their accommodation's and we would absolutely recommend this community to other families.

We love Hilltop - put your family here, because they are really nice. We love the staff. The facility is clean. You don't' smell urine when you walk in the door. They take really good care of my loved one. If he has any problems, Desiree always call me right away.

I had a tour of the facility last month and was very impressed with the staff and knowledge I was given. My mother is not ready for memory care at the moment. I will definitely look at moving my mom here when she is ready.

We liked that it was a dedidicated memory care facility vs a independent facility. There focus was just on memory care. The staff were dedicated to that kind of care. We picked this community because of the convience in location, it was reasonably priced. The lead nurse was also, very on top of things-, and is a great communicator.The food was pretty standard, which was like cafeteria food. It would be nice if they had active monitoring in the rooms of the patients, such as cameras for safety purposes.

They are just wonderful. Everyone seems to enjoy their job, and they are not just there for a paycheck. They work really well with the family. My loved loves the breakfast very well. The price is very good. We picked because, the place smelled wonderful, the residents were sitting in an open area, and seemed to be enjoying themselves/interacting with each other. It reminded me of a big family. They want you to know what's going, to see what's going on and feel invlolved. I would recommend this place.

We really like that our loved one and come and go anytime she pleases, there are no time constraints which is great. The management there listens to everything we have to say and is very receptive - they try their best to be as accommodating as possible. They have a ton of great activities for the residents to do and based on our experience so far we would absolutely recommend The Heritage of Clearlake to other families.

My husband has been there over a year and a half, and they have not let us down. If you think there's anything that needs attention, they've already solved it before you can even come to them about it. They are just fabulous. They have him talking in sentences, which amazes me. He was not anywhere close to doing that before he got there. When he left the hospital before arriving at The Heritage, I didn't think he would live through the week. To my surprise and delight, he is still alive and kicking and just so happy. He gives me hugs and kisses, and I still get to hear him laugh. He loves their food. The entertainment director has such heart and does everything she can for the residents. [name removed] is so compassionate. The new nurse is wonderful. The med tech [name removed] told me today that he's standing to transfer, which again he wasn't doing. He has a good life there, and he deserves it. They work well in conjunction with hospice care. I'm grateful that I'm able to afford The Heritage due to our hard work and savings. They are just terrific.

We had a great tour with Hilltop. It is a nice facility and it was very clean. The location was just a little far for me and we were looking for a little more freedom for residents to come and go.

We are very pleased with Addington Place.

Very clean and home like setting! Love seeing management and caregivers going above and beyond to see that loved ones are cared for! Meals are prepared and dining is “at home” setting . Room and facility is great home setting! Activities are very involved has residents always smiling and motivated ! They soon adding restorative so excited to see it grow and offer so much to residents 5++ stars

It is a good place. I am real satisfied. The people are caring. If the staff don't have an answer to your question, they will find one for you. The food is good for my loved one.

I have been very happy with The Addington and the care they have provided. The personal care they give to their residents is outstanding. They are hands on with their care. The staff respond quickly to the family with any concerns or questions you may have.