Vision Quest Property Management

I would let them know the facility overall is a really good place and would recommend. The staff is kind and caring.

They did an excellent job of taking care of my loved one! The food was occasionally not so good, but those instances were rare.

The staff is kind, patient and excellent at Oak Ridge Assisted Living. The facility is very clean, there are never any bad odors. The staff is also responsive to questions and concerns. I would highly recommend this facility to family and friends! I am very pleased that my husband is a resident at this facility!

We do think they tried very hard when it came to the meals and dining experience. They did have good activities like arts and crafts and different painting classes. Based on the experience we have had so far with Keller Lake we would recommend them to other families.

Just have say that dad loved this placed. There was always something going on. He had many friends there. The staff was so kind, friendly, and caring. Everyone looked out for one another and helped each other. I won’t hesitate to have a loved one there.

Couldn't get better care!

My mom has been a resident for a year in the assisted living floor, now in memory care unit. She has always been treated with kindness and respect. From administrator on down, residents are called by their first names. Activities are planned to residents' levels, encouraged participation. The building is modern, attractive and kept very clean. I know my Mom is well cared for in a pleasant environment. As one resident told me - "It feels like home."

The care for my husband is the best I have ever seen. He had a very lead staff and was perfect, they handled everything calling help for me, arranging all needs, and I have never been in a place with better care, kinder staff. They are not only our home but also like family who really care.

I enjoy living at Oakridge Assisted Living. I originally live at Oak Ridge Manor but had to move because of my health and am glad for assisted living.

Overall it is a very nice facility. Mom gets bored, could use more activities. Good reviews and they don't evict when a reident runs out of money and need to use elderly waiver.

The staff have really made the whole process for our family a lot easier, it was a smooth transition for my mother. We would definitely recommend Oak Ridge Assisted living to other families who may be looking.

My mother is doing much better since her move here. Everything has worked out very well. The staff is great, they are treating her very good. She stays very busy with all the activities they offer. She has gone to Wednesday Mass at church and some music activities. She is very pleased with food. Overall everything is working out very well. I would highly recommend it.

Facilities were nice and clean, but rooms were very small, and not a lot of activities for residents other than bingo. Not much offered for outside activities like attending a play, of maybe a movie outing, etc. no transportation provided, other than arranging maybe a cab or darts. Other places have their own little bus.

Beautiful facility with nice accommodations and great location. The biggest drawback is that there are a lot of extra fees. For example, your monthly rate only includes 2 loads of laundry per week. If you require more it is $10 more per load. Or if you need an additional bath per week, nursing services, companion services, extra housekeeping, Etc. are all extra each month.

The commons areas are kept very clean. Nice wide hallways. The staff are good at there jobs. Some of the aids are not good. I need to complain to get someone to clean my dad's bathroom and make his bed. When they do make the bed it is not made well. I get complaints because my dad gets his medication from the VA and it takes them a little extra time and work to put them up because they are not in blister pack. Sorry, I will not pay more for his medication because you don't want to do a little extra work. For the most part it is a nice home for dad. The staff is friendly and the food is good. It would be nice if they would offer transportation for the residence, like every other Assisted Living facility, but I guess that is one of the ways they can hold cost down. Oak Ridge is less expensive than other assisted living facilities in the area.

My mother has been there for about 4 years now, she has debilitating memory loss which has effected her quite extensively. Among many physical events she has suffered, was a fall about 3 months ago. She broke her glasses which should have been IMMEDIATELY replaced for her given her already inability to communicate her feeling or discomfort. The administration did NOTHING! Try to imagine what that was like for a elderly person with her memory loss not being able to focus on anything for 3 months. UNACCEPTABLE. This is the latest situation and the worst I know of. I live 1800 miles away but plan to visit in about 60 days. I have notified Elderly Welfare Service and spoke with a few outside agencies as well. I truly believe this neglect was done on purpose, but I garrantee nothing like this will EVER happen again. I hope this was an isolated case and just some ignorant act of irresponsibility on one person's part.

We did not have the best tour experience with Oak Ridge. The hallways were very dark, the facility smelled old, and during the tour we found that a lot of the residents were just sitting around and there was nothing really going on.

I do not recommend this facility for memory care. The staff are not trained for memory care. The staff need more training to be in this position. They should not be promoting themselves as memory care