Turnaround Solutions

There is a community feel there which I like. They could improve on communications and weekend staffing. Yes, we would recommend Vitalia Active Adult Community at Highland Heights to other families based on our experience.

A place for Mom was incredibly helpful and compassionate. I appreciate all I learned throughout the process and it took a lot of stress off my shoulders. I would recommend using A Place For Mom to everyone.

Cleanliness is great. Food is good. Secretary is wonderful. Admin is not very responsive. They could try to integrate new residents into activities.

My husband [name removed] and I moved into The Independent Living at Westbury Senior Living the 2nd day after opening. We enjoyed a two bedroom apartment for 3 1/2 years, and then medical needs suggested that we needed Assisted-Living. In October, while my husband was in rehab, I moved into a studio apartment in Assisted Living to evaluate the care. I was very nervous about making the change but [name removed] the Director of Wellness made all of the difference. She and her staff that she has trained have been so kind and thoughtful. In November, my husband was able to leave Rehab and return to Westbury Senior Living when we moved into a one bedroom apartment in Assisted Living. Eventually moved my husband needed total care and the staff was so kind and attentive to him. [name removed] was very knowledgeable of his changing condition and knew when to recommend hospice. [name removed]is a joy to know. I look forward to her visits. I feel safe with her leadership.

Staff and admin are caring and personable. Facility seems well maintained. There is a positive vibe there.

5 for all responses. We continue to recommend Vitalia to anyone who asks for recommendations. Quality of the food at Vitalia was excellent. The ability to eat meals without a scheduled time + the huge menu to choose what she wanted was wonderful. Her previous only allowed 8-12-5 times plus had to eat what was served, no selection. The cost between the 2 residences was about the same!

Good food good service friendly staff and residents poor pharmacy. Frankly, it was luck more than anything. I did a virtual tour of three facilities, and this was the last one and I trusted in my instincts and chose it. The cost was less here I am blessed this turned out to be a very good facility and it is located very close to my son's house which I did not know when I chose it. A lot of luck.

Wonderful atmosphere. A community of fellow people who call this home & staff who make you feel welcome in every way. Dining is great. So is all of the activities and staff. My family is as happy about me living here as I am. The community atmosphere & how happy we all are to live here is palpable.

My experience with Carriage Court could not have been better. From the initial tour, to the admission process, and ultimately through my mother's passing, they showed nothing but true care and compassion. They created a personalized plan for my mom, and when things changed with mom, they pivoted. The facility is a warm, nurturing environment as soon as you walk in the lobby. If you are considering assisted living or memory care for your loved one, I highly recommend.

The meals are restaurant style which means it comes hot, made to order, to your table. The staff are genuinely concerned about you as a person and do their best to be accommodative to all of your needs and wants. The residents are friendly and enjoyable to be around.

I have to say 5 for all. My mom moved in October 2024 and is doing well. Loves the food. Staff is very kind and attentive. My mom needed PT and OT and they were able to provide that on site. She loves going to happy hour on Fridays. They clean her room every other week. We the family help otherwise. She is in studio which is perfect. Fits her queen bed and dresser. Small circle table with 2 chairs.

The staff are always friendly and ready to help! It clicks! Chose this facility over others because of the staff and the cleanliness of the facility! I checked out other places for my friend and the BLVD is the one I would have selected for myself. It gives her the care that she deserves.

The staff are so friendly and nice to my mom, me, and my brother. They encourage family involvement and I love that because it makes me feel welcome when I'm there, which is often. My mom loves the food. I join her for meals sometimes and the food is just outstanding. It's clean, quiet (my mom loves that) bright with natural light. Also if my mom is not interested in the lunch or dinner special for the day, there is an entire menu to choose whatever you would rather have. One of my mom's favorite perks.

It was immaculate, beautifully decorated, with friendly staff. We chose one of the villas, as it was larger in size. And the idea of being able to order just about anything anytime scored the largest response. When you walk thru the door it just seems like a friendly new world you're entering.

She was put into memory care in [date removed], but when taken off one of her pain meds, her dementia greatly improved. Now we are trying to move her into the regular assisted living section. She would be able to make friends there.

Hudson Grande is a welcoming atmosphere. Thea staff is kind and caring. Thea facility is clean and well taken care of. It also feels homey.

It is a very clean place. Everyone is very friendly.All of [name removed] needs are met. He enjoys having a meal in the restaurant area. The snack area is always well stocked. [name removed] became comfortable 2after the first month.

What I like the most about Vitalia Senior Residences is the friendly staff and the fellow inmates. I would certainly recommend this community to other families based on the experience.

Management is great. The facility is very clean and does not feel or smell like an old folks home.

From first walking into Vitalia we were pleasantly impressed by the look of the facility. Beautifully decorated and very clean!! The staff was very polite and knowledgeable! My sister has been living there in independent living since the end of December. She is very happy and is making a lot of friends. The amenities including the dining experience are very Enjoyable. I would recommend it for your loved ones!!