Turnaround Solutions

The staff was wonderful, very caring. When dad passed away and we had to move mom to memory care they were so helpful. Then when mom passed away they were caring and thoughtful. Very helpful with hospice. Only improvement would be bookkeeping could be clearer.

They are fantastic. I would recommend to others.

We visited seven facilities and took tours and met with staff in five. Three met our requirements as to meal plans, quality of the apartments and overall facilities, ease of transfer from independent living to assisted living to memory care if needed. Our cousin [name removed] is very complimentary of facilities and staff and she finds the place attractive, clean and friendly. She's independent living at Vitalia Highland Heights in Cleveland Ohio.

Everyone knew you and their families by your first name.. If staffing in the kitchen and dining area improves then yes we would recommend the community to other families.

My Dad didn't want to go but after 3 weeks he was going to breakfast with friends. The staff was amazing. In three weeks my Dad actually gained weight. They have a chef and the food was exceptional in which we joined Dad several times for dinner. They had many activities in which the residents enjoyed. He was truly happy and safe which meant the world to me.

The facility is lovely and the staff is wonderful. They are quick to answer any question or concerns. The dining is like a restaurant experience. Food is delicious and my family members enjoy eating there. I feel very comfortable having my loved ones reside at The Summit. Thank you to A Place for Mom for helping find a facility worthy enough for my family members!

They have been great so far. Very pleased. It is really great. The vibe is very positive and welcoming. Her unit is newly renovated. Godsend. Answer to our prayers

Castlewood Senior Living was the perfect match for my parents! The staff is cheerful and helpful, the food is great and they are enjoying their new home free from worries of maintenance and logistics that they had to deal with at their former house! Highly recommended !

Staff is friendly. But the facility is very short staffed, existing staff is over worked and sometimes care is delayed. Food is fine. Frequently they have musical quests that are very talented.

The staff is all friendly and helpful. Activities keep me busy. Food is excellent. I like the place. I would recommend this community to others.

Facility and staff are great. Only issue is that maintenance requests often take longer than I would like. Personally think there should be an additional maintenance person as the two maintenance men, who are very good at their jobs, are stretched really thin.

Our experience was with their memory care unit. The woman that runs that unit, [name removed], is very dedicated to her job. She shows a genuine interest and truly cares for the residents. The caregivers are all outstanding. The facility was great. They did a wonderful job scheduling various activities that were appropriate for the residents under their care. Caregiver response time was excellent.

My father has been a resident of Vitalia for several months now. I never thought I would want to have my father live in memory care, but within a few weeks of moving in, he has become less agitated and anxious, and I am seeing glimmers of his humor and personality re-emerge. I know he is safe and well-cared for. The Vitalia staff astounds me with their kindness and compassion, and their genuine desire to know my father. Vitalia has a wide range of activities that are both physically and mentally therapeutic, and they have lots of social engagement opportunities for residents who have the capacity. This is a sad and scary phase of life and we are lucky to have the Vitalia team as part of our support system.

My one bedroom apt is spacious and thoughtfully layed out. The batbroim is large with walk.-in shower. In apartment washer and dryer is wonderful. Overall I live the apartment the granite countertops and stainless steel faucets are modern and lovely.

Our family was very happy with the care our cousin received in the memory care unit at The Boulevard. The staff provided many activities for the residents and their families, including crafts, movies and weekly sing-alongs. They also offered regular scenic drives with outings to see holiday decorations. The staff was kind and friendly to the residents, giving them manicures and preparing their favorite food. I highly recommend The Boulevard to seniors and their families.

It is very clean, friendly people, lots to do. I would recommend

The remodeling will make this nice looking place look fabulous. The staff is caring, friendly and available. They are always open to new ideas for activities. You get out of it what you put into it. There is always something to do if you want. Located in a very safe area with stores within walking distance.

Dad is in independent living so no care provided. Wears safety alarm that rings to a private company that calls me if he has an emergency. They will go check on him if I'm concerned about something. Staff and activities and building is fantastic. Dad complains. About the food being cold sometimes. We highly recommend this facility.

Mom loves living at Wildwood. The staff are always friendly and compassionate. Mom is always telling me how busy she is. She told her granddaughter that she was too busy to come over for dinner (this was an open, any day of the week invitation). Meals at Wildwood are excellent. In addition to the main menu, they have unique meal option throughout the month. My brothers and I do not regret moving mom into Wildwood. Rose Coffey

What stood out most is it's very clean, the great staff, the great food, and great opportunities for bonding.