Infinite Care

The place is absolutely amazing. The building she's in is absolutely clean. She has her own beautiful apartment all the people that work. There are amazing her meals that she gets in the dining hall are unbelievable. She is just very very happy and so are me and my husband.

The facilities are all nice. The apartments are clean and it's nice that they each have their own lanai. I haven't eaten there but I've seen the salad bar and the meals that are served are on real plates, not like the last place. I think the only complaint she would have is not enough bingo and other activities to do.

I chose this facility because of the price and just from word of mouth in the community. They were very short staffed.

That although the facility is older. The residents in the Independent living are a very welcoming and tight knit community. It's been great for dad for this past year.

The staff are very attentive to clients and family members. I would recommend Hawthorne Inn of Lakeland to others who are searching for memory care for their loved ones.

Amazing staff. They know the residents and they are always helpful if you have questions for them. They always have something fun going on. We thought it was an amazing place and didn't expect what they offered. Main area spotless. The memory Ward area was clean but odors. That might not can be helped on that side though .All staff was amazing from kitchen staff all the way through to the recreation specialist. [name removed] was our contact person from the beginning she was amazing to answer any questions we had and to set us on the right path as far as other things we haven't navigated yet. The care was top-notch they would call us if they thought something wasn't right or different and my father-in-law actually had to go to the hospital twice while he was there and they immediately contacted us and gave us all the information we needed. The only admin I think I really dealt with was [name removed] I'm not sure her position there but she was invaluable to the information she offered us not just in getting him into Hawthorne but along with how Medicaid and insurance and things like that worked. We never personally ate there but Dad loved to eat. He he would tell us that they feed him good. They have an assortment of foods to offer at every meal and really good desserts. As far as activities dad wouldn't participate in anything except dancing because he loved to dance. But they have all kinds of outings, shopping trips, out to lunch trips. Family activities, arts and crafts activities. One of the residents even brought me in her room to show me all the art she had made while she was there. She absolutely loved the place and that's another good thing is most all of the residents I met were super friendly as well. Value for the money. It was pricey I'm not sure in comparison to other places if it was or not I generally don't have a concept of what charges are for places around here. But as far as the money it is money well spent the care is excellent, they keep them busy and motivated. It's a great social place for them to meet friends. Family is always welcome. I just thought it was a great place and the money was worth it for his happiness and our piece of mind that he was safe

The people and staff are friendly. Problems, broken washer, are dealt with. The food is not Cordone BLue (sp), my late wife was, but the choice is varied and the prep, including in a hurricane, good. Not sorry I moved here.

There's a few things that could be improved but not anything important...no place is perfect

We visited the assisted living facility first, after speaking with the director there a while, she assessed our situation and suggested we go and see their Independent Living Facility. We didn’t know about this type of senior living. We met with [name removed] there, she stayed late for us. Great experience! and very helpful. After reviewing other places online, I decided they couldn’t live up to Hawthorne Inn. We cannot move in just yet but we will in the near future.

I am currently looking for a place for my mother. I was so impressed how [name removed] Took the time to explain all the amenities. It was not a high pressure force me to commit. My mom will be living there when we move her to Florida at the end of the year.

We picked this community because, it was very friendly staff. a good ambiance, and the price was good.Hawthorne Inn was very nice and [name removed] their representative was fabulous. I would highly recommend this place.

I like that it is small, so my dad gets more personal attention! Staff is super friendly and helpful. Administrator is so helpful as well as on top of everything, so I feel very confident in the running of the facility. My father seems very happy with the food. Many options, and they are happy to make things not on the menu if they have the ingredients on hand. I also like that the memory care is a mirror image of the assisted living portion. The transition from one to the other should thus be a much easier. Also, in other facilities I visited, I noticed the memory care portion always seemed like a step down in the facilities visual appearance. Not true here. It is not the newest or fanciest facility I have visited, but still very nice. My family believes that the quality of care was way more important that how new or fancy the building was.

I would suggest to anybody who needs an assisted living facility for a loved one that this is the first place you should try. I liked everything about it. My loved one had a unique situation at the end of her life. She was only able to stay there a short amount of time, but they took fantastic care of her during her final days.

We picked this community, because of the price. They can improve, with keeping staff. Looks like a lot change over each month.

The tour experience itself was good, the lady who showed us around was wonderful to work with. I felt that the atmosphere was pretty dark and depressing. They also informed us that they did not provide any activities in one of the sections so that was the biggest drawback for us.

My family member is so happy here. They have a comfortable room with private bath and they’ve made friends. Hawthorne is one of the smaller places we toured and the staff really get to know the residents - they aren’t just a number. And the administrator is always available if we have any questions. Hawthorne was the right choice for us.

We toured here for my mom. Absolutely loved that Hawthorne is a full campus in case she ever needs ALF or rehab, all of those services are right next door. [name removed] was so informative and took time to answer all of mom's questions. The bathrooms were extremely spacious, loved that too!!

They do fun family events, they do seem lighter staffed on the weekends. I would have liked some support with the transfer process, however we were left on our own through that

The apartments are very small and expensive. The people that live at this place are nice. Not just with me. At the moment I would not recommend the community to other families.