Cardinal Senior Management

I would rate "5" on every single category. From the very first contact from [name removed] in December, to every time I've gone (I live out of state), each of the staff has gone above and beyond. My siblings, who live in proximity to Heather Hills would agree. The staff is great (management, aides, housekeepers, laundry and dining) and have made Mom's experience to date enjoyable. She's made several friends with both staff and residents. Any "complaints" or requests for additional assistance has been responded to quickly. The food is excellent (especially the cookies!), offering a wide variety of choices. While Mom never enjoyed eating at a restaurant, she has a good appetite indicating she likes the variety offered at HH. (My) Being from out of state, I stayed with Mom the first 3 nights to make sure everything went smoothly with her move. Everyone was very friendly and professional. Mom didn't participate with activities at first (she moved in in January) but now attends the concerts, participates in the walking club, Sew and Chat, and has even gone on an outing. (She is legally blind so activities are limited at times.). The best part is the interaction she now has - on a daily basis - with friends and staff. Heather Hills recently raised their care prices substantially. While we weren't pleased, we also realize they were probably undercharging in today's economy. In comparison to other facilities in the area and comparing notes with friends who have a parent in a facility, HH is still #1. While you haven't asked about my thoughts on "A Place for Mom", I'm going to share what I have told others. You were a God send. I was skeptical at first, having seen the commercials on TV. But I thought I'd give it a try. The quick response time (I called on a Sunday and talked with several people),the amount and variety of information provided was such a tremendous help to me, my mother and my siblings. We didn't know what we wanted at first...live in aides, hourly aides or assisted living and where. [name removed] was the first to call me and I'm glad he did. He answered all of my questions and responded to subsequent queries. While we did visit a few other facilities before deciding, HH came out on top amongst all of the categories you asked about.

Very helpful with the transition after loosing her husband and having to move from her home. Staff is very nice. The cost is reasonable for the care provided. The meals provided are very flexible and satisfying.

Our experience with Hillside Senior Living has been nothing short of exceptional. From the leadership team to the daily caregivers, the staff is not only incredibly helpful but also deeply knowledgeable. Their training and experience in supporting the unique challenges that come with aging—especially the physical, mental, and emotional changes—truly set them apart. They’ve provided outstanding care for our mom, managing her health, medications, and day-to-day needs with professionalism and compassion. But what’s equally important is how they’ve supported us as a family. Their communication, empathy, and reassurance have given us a genuine sense of peace and confidence. We no longer carry the constant worry—we know she’s in capable, caring hands. If you're looking for a place where your loved one will be truly seen, understood, and well cared for, Hillside is that place.

Employees are all very professional and courteous. They are responsive to my mother’s needs for the most part. I think helping with showers should be offered more frequently than once per week unless paying extra for each extra shower. In general, she doesn’t think the food is that great but does say some food is good. But she lost taste during Covid and don’t think her opinion on this is all that relevant. I guess we should schedule a meal with her at OLMN to see for ourselves.

Me & my sister were extremely happy with Oak Leaf Manor South (mom was there for 5 mos) we wish she took advantage of all there was to get involved in but we would recommend it to anyone anytime!!! Professional , compassionate , caring & beautiful people. And the food was fantastic ... and the compassion was better than we could have imagined.

They were wonderful to my husband. I would give them a gold star. Rooms in assisted living were nicely furnished and roomy. Staff were all very helpful and caring.

I think staff is very friendly and accommodating and caring. Caring for my mother was challenging in the 14 weeks she spent at The Gables before passing. We were able to make the most of our time with her while she was getting the care she needed.

Very helpful and polite administrative staff. Room size is very adequate, don't know much about activities, my mother doesn't participate in many of them.

A good find for me and what I like the most about The Village of Heather Hills is the layout of the apartments

The staff treats the residents like family. They are very caring and empathetic. They get to know each and every resident and what works best for them. They also treat the families very kind.

I had an amazing experience during my visit to The Gables of Green! From the moment I walked in, I was greeted by their friendly and knowledgeable administrator, who made me feel right at home. The admissions person who gave me the tour was equally kind and informative. The staff here is truly top-notch, always smiling and making both me and my mom feel important and welcome. The atmosphere is beautiful, and the food is fantastic. While I can’t move my mom in until January, I’m so excited to be a part of this wonderful community and wish I could make it happen sooner! Highly recommend this place!

I would recommend The Village of Heather Hills. It is a compassionate community with a lovely atmosphere and caring staff.

The staff was amazing, very helpful. A manager literally used a box truck to move mom's things. We picked this community because of the price and location.

5 on all categories. [name removed] died [date removed]. The experience at Gables was beyond our expectations. The staff was very attentive. When we got there on the 6th, there were at least 6 staff members surrounding the bed. She took her last breath just before we arrived. They told us they didn't want her to be alone!

My loved one passed away there but my mom is still living there. They took well care of him and her taking very good care of her and we would absolutely recommend The Village of Heather Hills to other families who may need them for their loved ones

My husband is in memory care. He is treated like family at Autumn house. They have activities, entertainment and are always watched. I am called of he falls or sick and told what happened and the care he has received along with lots of hugs and kisses(the best medication).

Although mom was only there for a temporary stay, everyone was so pleasant and helpful. The food was good and they had some enjoyable activities. I would never hesitate to use them again. Her room was spacious with a nice view outside.

My grandfather has lived there for 2 months, and so far he's been very happy. He in their dementia area, and they make sure to take him on outings and it's apparent they actually care about him. They got to know him, and when he seemed off, he was sent to the hospital. They saved his life that day. I've eaten there, and really liked the food I had, private bathrooms with a shower right in the private room. Lots of activities.

Great staff and very clean facility. Staff goes the extra mile to meet the needs of the residents. There are many activities for residents, in-house care is great, food is very tasty. The location is wonderful and it is easy for residents to walk to the nearest store for shopping

Facility is clean. The staff are pleasant, friendly and seem to care about their residents. Having an affiliated PCP makes addressing any developing health issues easy to address and very convenient for follow up care.