The Waters Senior Living

I was a director at an assisted living facility for several years in the twins cities. I never had to use any organizations like yours because I kept my facility full. You just recommended places for me to tour and I was aware of all of these places. I the caregiver did all the work not you touring several facilities. I have known of your organization , "A Place for Mom", for several years. I have work with seniors and families for 30 years. The thing that bothers me the most is how much you charge the facilities. When the caregiver/family member is the one doing all the work as they are looking for placement for their loved one. You say you a free to the family member/caregiver but you are not free because the facility is the one that pays you when the resident moves in. I know what you charge facilities and it is not cheap. The family member/caregiver should know this up front so they can decide if they want to use you or not.

This is an active community, very caring staff, and, for my mom, they are responsive with medical questions or issues. I am my mom's person, and I am very communicative with administration and medical staff. I have heard that things are more difficult when the resident has no, or few, relatives to help. Residents can find it difficult to navigate the assisted living process without an advocate. That's what some have told me. By and large, residents are happy with services and amenities here. My mom is very pleased to be at The Waters of Highland Park... Me, too!

Facilities are beautiful. Restaurant and its staff are the best. I recommend.

They were flexible with their services. Maintained a very nice facility. Welcoming and caring staff. Dining was a nice variety and of good quality.

the team was very helpful in getting mom a room as we had to move her quite quickly from her previous retirement home. they were responsive and communicated well with us during the process. they have also been very good with communicating with us recently as mom had a couple falls. they have professional artists that come in and sing which is a big plus. the facility is quite nice and the location is two miles from my sisters home.

Staff respond in a timely manner to questions Very helpful and friendly Building and grounds are very tidy and clean My mother really likes the meals

Broadwell Senior Living was the perfect choice for us. All of the staff we have encountered have treated us with respect, understanding, and a very professional, caring attitude. My mother is the happiest I have seen her in recent years. She has met many people in the “community” that she already considers friends! Thank you, Broadwell!

I love the staff, and all of the amenities, the food menu is great. I'm glad to know that my brother will be able to transition to any future health needs there without having to leave. I would recommend Kingsley to anyone looking for a place for a loved one.

The staff is lovely for the most part. High turn over as most facilities like this have. The nursing staff take great care of my cantankerous mother. They have a camera policy and I have a camera on her door that I can stream and hear sound at any time. Which is for her safety and she still has privacy.

Broadwell is currently switching to a different management company (The Waters). Communication with staff is generally thru message left with receptionist or in phonebox; one-on-one verbal, mostly with aides. In addition to the memory care unit, there are 3 floors of independent/dependent living (senior living).

Employees go out of their way to help, the food is very good, and it not too big a building where they'll get lost. I would recommend to others.

The staff is friendly, plenty of activities and a good group of older women to be friends with my mom. The girls are coming back to remove their stuff. I also have cleaning supplies in your apartment. Yes, we would recommend The Waters of Edina to other families based on the experience we have had so far.

Kingsley Shores staff have been great to work with. Very knowledgeable and friendly.

The services are wonderful and the food and dining staff are amazing. The decor, the setting is so lovely and it helps the residents feel special.

My mother loved the facility when she toured. Less than 5 years old and very current decor. A variety of apartment formats to choose from. Garage and storage areas too. She loves the activities to choose from and has met several new friends. Meals are delicious 95% of the time. Recently The Waters organization started managing the property.

Everything from the initial interview, to moving in, to the care has gone smoothly since my mom arrived in [date removed] . The staff is great to work with. Everyone has been very helpful and kind. Care has been great. Staff is very attentive and quick to alert me if needed. My mom loves the meals and constantly speaks about how good they are. There seems to be plenty of activities but my mom doesn't participate in a lot. I would prefer they get her more involved. Comparable to other memory care units in the area.

I really like it here. I have made many friends, enjoy the activities, and find the food to be really good. I especially enjoy the many musicians that come here to entertain. We also have many opportunities to get out into the community.

I rate 5 all across the board. They were fantastic with my FIL. My FIL qualified for discounted housing. 10 rooms are set aside for some who need help. Not all places do this. Very helpful. The apartments were great! All rooms the same. I believe the one bedrooms were the subsidized units. Very nice and clean with own washer/dryer.

They recently changed ownership, but all the changes have been mostly positive. They still have some staff that stayed, a good sign. We picked this community because of the value for cost, for sure. Homey atmosphere. Size and location of the facility. We just knew it was the perfect choice for my mom.

It's been a very positive experience. We picked this community because of the Staff, facilities, and neighborhood amenities.