NuCare Senior Living LLC

The common areas, dining, etc. was very clean. The cleanliness of my loved one's apartment fell a little bit short of our expectations. The staff are friendly, engaging, and they treat the residents as real people, as their friends. They don't act fake. They genuinely care about the residents and doing their job the best they can.

Our experience with Ramsey Woods has been really good so far, the people are absolutely perfect, pleasant and so nice to you. They pay attention to the people there and all of their needs, the nurses are on call through phone or video chat 24/7. The cooks try to make what people like and all the food is homemade. They do make a variety in case there is something a resident doesn't like and they will go up and speak with the residents about the meals to see if there needs to be any improvements. The pace is very very clean, there is a beautiful fireplace, there is a garden in the backyard that backs up to the woods where the residents can plant flowers and vegetables. They are always encouraging the residents to participate in activities, there is even a salon there for the ladies. During the holidays like Thanksgiving and Christmas you can come visit your families and they will make you a holiday dinner. The staff members are amazing and all wear masks, and when visitors come they are all tested.

The care at this community. I like the staff who are always caring to her needs. The community is clean and offers a good environment. They offer activities for the residents . We would recommend this community for the care of a loved one.

We recently toured this community for the increased needs of a friend. The individual rooms were very spacious, including a refrig and microwave. The staff were very friendly to us and knowledgable about dementia issues. The location was also good. This community was the most expensive we had looked at and due to limited funds decided against it.

We toured this community while looking into care options for a loved one. BrightStar Senior Living seemed like a very nice community. It was a new building, and all of the furnishings seemed well appointed and modern. We looked at the memory care section, and I thought the level of care looked very impressive. They had a very high caregiver to resident ratio. It was one of the more expensive options we saw, but the level of care and quality of the facility looked top notch.

We really love BrightStar Senior Living. It is a really small facility where my mother can get good special attention. The staff there is really wonderful. The only area for improvement I have noticed (which is very minor) is that when we visit in the evening, sometimes it is hard to get out of there. They have a security system in place (which is good, of course) which causes us to have to hunt down a staff member to let us out when we are ready to leave, and that can take a while sometimes. Other than that, everything has been great and we would highly recommend them.

Best kept secret in South Milwaukee, Oak Creek and Cudahy . Quaint, homey, caring living community. Mom is there now and it seems the workers there truly care. Always lots of activities. P.S. The food is always delicious!!

Brightstar has an amazing staff hat really cares about the community of people who live there. Their programs and outings are well planned and very enjoyable. Families are always welcome. I never have to worry about my mom, and thats wonderful.

I am so happy with the facility and especially the wonderful care my husband receives at Brightstar. From the director and nurse down through the CNA's and housekeeping, everyone treats my husband like family. The devotion to his care and well being is amazing. Spectacular!

I feel very comfortable having my sister there. I am very impressed with this community. Lots of activities, field trips, great food, wonderful care, beautiful setting, very friendly and caring staff. Nurse Robyn is awesome. Bonnie is awesome. Activity director Maria is awesome. I like the size, small with good care ratio! Like the apartment, and everyone has their own bathroom.

Loved it. The rooms are brand new and nice. The director and employees very nice, very professional, and very helpful. A little nervous about things being priced separately, as I don't want any surprises. I think my mom could be very happy here.

They do a really good job taking care of their residents there, I was real happy with the care there. She's always been passive in activity participation but they had so many more things going on there that it was easier to get her to do things. They also have a very good program with interenerational activities and my mother loved the little kids coming in.

The staff here is great and they are very attentive to the residents. It is a small, tight knit community, so there is a family atmosphere. The facility is modern and nicely decorated and always clean.

I am the primary care giver for my 89 year mother. I needed a place to take her for a week while I went on a short vacation. We looked at four places in our neighborhood and decided on Bright Star. Bright Star was not the cheapest, in fact it was the most expensive, but the facility was new, well appointed and the staff were helpful and attentive. I would not hesitate to recommend Bright Star to anyone looking for long stay or respite. We will definitely be coming back.

Wonderful care is provided to all the residents. The residents are kept active on a daily basis. Monthly outings occur as well as two yearly resident/family events. Holidays are always celebrated such as the resident birthdays Food is great and the cooks are amazing

BrightStar is a fairly new facility that succeeds in employing people who really care. The food is excellent, and they earn points for checking on residents often throughout the day and successfully encouraging them to participate in activities, which a lot of facilities say they will, but really don't. Caregivers strive to meet expectations and the only area of improvement I can see is that they’d benefit from additional hands-on oversight, training, and follow through (from someone with formal training and experience in medical assisting) to ensure care plans are being followed. Also, there have been times when my mom’s care could have been better and we would have felt more reassured if there had been a floor nurse or MA on site 24/7 dispensing all medications and overseeing and documenting medical issues. Both the director and facility nurse are wonderful, dedicated people, but they wear too many administrative hats already to take on the additional tasks of dispensing meds, hands-on training and follow-through that’s needed especially on the memory care floor.

Brightstar is a new Assisted Living community. The staff is enthusiastic and caring. The facility is well suited for mom's needs.

Overall I'm happy with BrightStar Senior Living. The staff is good and they really try to accommodate the wellness portion. I expected more after we moved in. From how things seemed when we toured, they were great and talked up being able to cater and give more one on one care and attention, but weren't able to meet that after we moved in. They really do try though, however there has been a lot of turn over. They have a physician that comes in, which is a large benefit. The activity director is fabulous. They work hard to get people out of their rooms and involved in the wonderful activities. Overall I'm happy with the services and care my mother is receiving.

Beautiful facility, friendly and caring staff. VERY pricey!

This community was doable however, after speaking with previous residents they were not recommended as options for us to go to.