Better Living

When looking for a place for my grandma I was so pleased with the Rivers. They would answer my questions, their Nurse would answer my phone calls no matter the time of day. The staff are so kind and the residents seem so happy.

This was the first time we had had an experience with assistant living. After the first month we realized our dad probably needed more help than we realized. They were very helpful with us and kept him there. They helped us get extra help for him. He was a 94 year old. He really enjoyed all the workers. We could call or visit at anytime.

My mom unexpectedly went from mild dementia to moderate and started wandering and eloping. We are private pay while in the Medicaid look back period and have been struggling to find anything in our budget. River valley was our blessing and we are able to cover the majority of her care while knowing she was in a very good and well-staffed place.

My mom has lived at Pearl City Place for 17 months. It is a very warm and homey atmosphere. She really likes it. She has a lot of friends there. The director and nurse are very good and caring. The nurse is a RN and there full time. The director is also a LPN nurse. The activity director does a lot of things with the residents like Bingo, birthday parties, painting nails, movies, games and more. They just got a bus a few months ago. She has taken them on outings to movie, art museum, Discovery Center, lunch outing and Festival of Trees. They have had breakfast with cops and firemen too. They have two cooks that are very good. One of the cooks is a Chef. We are very pleased with the management at Pearl City Place.

They did an awesome job! Unfortunately my mom got very I'll and died soon after moving there! [Name removed] was particularly helpful and kind. Would highly recommend them. The food was even excellent but I heard their main cook left, I am sure they will miss him.

They're not quite as good as before Covid, but it's still a very friendly community. You'd better stay healthy or you won't be able to stay here. If you're on a special diet or anything ,forget about it. The staff was very good. It's just not great if your loved one gets sick and requires more care.

We've been in this facility to visit our previous neighbor and know first hand that they do a good job.

Moved in with my wife in 2016 and I dont think I would have been able to handle her unexpected passing without the help of the staff here and the support of my neighbors. Since my wife has been gone, I have still been able to be cared for and yet maintain my independence. I like that I can jump in my car in and go visit family or have them over to my apartment.

Its a nice place to live. I enjoy staying busy and living here with my wife.

Good neighbors, I also enjoy the events held here. Not only can I attend events within the building but we also travel outside of the community. I particularly enjoy going on our monthly Casino trips. One thing that I most value is that I believe in giving back, and I am able to do that here with monthly fundraisers that are hosted here. Not only do I think this is a great community for myself, but also my son. He needs Memory Care and I had him moved from Dubuque Iowa to Prairie Hills at Ottumwa so that he could receive proper care and attention. I really like that I can visit him any time or day of the week.

I don't think you can beat it! I couldn't ask for a better place to have been for the past 12 years. If you need help, they're right there to help ya. I like having my own private apartment but I don't have to go far to be apart of a busy community.

Being here keeps my hands and my mind active. I really like how I am greeted and taken care of here.

I heard great things about Prairie Hills before I even moved here. When I moved here and got settled I was happy with how friendly all of my neighbors were and how welcoming the staff are! I often wonder how I got myself to try so many new things, but am glad that I am always presented with new activities. ITs easy to be busy! I was most surprised at how clean the community is at all times. I thought upon touring that maybe it was staged, but it really is this nice day to day. The staff really care about the building and the overall cleanliness.

I moved into Prairie Hills with my wife in 2016. I don't think I would have been able to handle her passing without the help of the staff here and the support of my neighbors. Since her passing I have still been able I enjoy being able to have my independence here. My family visits me and I can still hop in my vehicle and visit them. Keeping my independence has been important to me.

All of the staff know who you are here and genuinely care about how you feel. I was worried I wouldn't like talking to anyone here but I have made friends with my neighbors quickly because of all the activities the community offers. Also, the food couldn't be any better!

Everyone is good and kind here. The staff are good at helping us navigate this pandemic and keeping us safe. I also appreciate that they have helped me order my toiletries and food items online so I do not have to go out to stores.

The staff here are friendly and good to you. The food is superb and delicious, I enjoy being able to have biscuits and gravy every morning. It is very clean here and I have the support of trained staff. I also enjoy visiting with fellow Veterans.

This team is a phenomenal example of what an attitude of serving looks like. Every resident is valued and respected and staff look for ways to make their days better.

Prairie Hills at Ottumwa is the only choice when it comes to senior living in Wapello County Iowa. The staff are well trained, med managed and take pride in their Community. Prairie Hills has both staff and residents who have been there for 10+ years. They are located on the Northside of Ottumwa, quietly tucked back off Rochester Road. Residents have access to a gym, spa, salon, activities, and bussing services. There is also an onsite memory care neighborhood. The memory care neighborhood is most impressive with their Montessori style approach to care and helping residents maintain independence. I really love watching their partnerships with music and pet therapy groups in the greater Ottumwa area. Nothing compares to the service and care at Prairie Hills.

I was invited to do caricatures of the residents. We were in the South lounge sitting area which had great lighting. Many had never had a funny drawing done of themselves. All of the staff were very helpful. I especially noticed the way [name removed] gently kept on encouraging one of the residents who was a bit undecided to have her caricature drawn. Finally after all others were finished, she let me draw her. I had a great time talking with them and listening to them laugh about their drawing and sharing life stories. It's never for late to try something you have never done before!