Better Living

Prairie hills has been a great community for my mother! Numerous staff, including the Executive Director, Health Director and the Environmental Director have helped my mother adjust to a loving, caring environment. I would highly recommend this facility to any family needing a place for an elderly family member.

I moved here from another Assisted Living community in town and am highly satisfied. All staff are very good to residents. There are lots of activities going on so you can keep busy every day. This is a great place to live!

My father-in-law was a resident of Sunnybrook in Ft. Madison for almost 3 years. Prior to moving to Sunnybrook, his health was poor and he was hospitized monthly. He enjoyed the social aspect of visiting and playing cards with his friends at Sunnybrook. His mental and physical health also improved while at Sunnybrook. We credit Sunnybrook with giving us a couple more years with him.

I love this smaller community it holds up to 20 residents. We are having ownership changes and they have gone so smooth. They have some new employees and she know the resident by name. It is nice and clean. We get 3 good meals a day. The cook sat down and talked to us about what we would like to see on the menu. They have lots of homemade soup that are good. There is a daily activities of exercise every morning. And mind benders that I enjoy. If i need a ride to a doctors office [Removed] will coordinate it for me. I would recommend this community.

Prairie Hills - Ottumwa is great. [Removed] was above and beyond helpful getting my parents moved into Prairie Hills last month, despite dealing with her own Dad's medical emergencies that weekend.

We are loving everything about this facility! The care is wonderful and the staff are really great! The food is good, and my father likes the activities that they have to offer. We also love the fact that the facility is very homey and comfortable for my father. We are very pleased with his stay!

I enjoy the personnel all the staff takes very good care of me. Some times I don't enjoy the food it is improving though.

It is an excellent facility for anyone needing extra help. It is very clean. The food is excellent, and if I do not like what the choice of the day is I just order off the menu. The bus for activities and transportation needs is a great asset. The staff and management is very friendly, and always helpful when I need it.

A great place. Staff are very friendly and welcoming. Residents look happy and always busy.

Wonderful staff. Small facility allows bonds to be made, and each resident get the help and attention they need.

The meals have been really well proportioned out and the chef is great at making sure there is a range of healthy options for my loved one. Her bedroom and bathroom is kept clean and trash is taken out throughout the week.The staff have been a huge help with doctor appointments and making sure her transportation is taken care of.

I like this community for my mother. The staff is very friendly, the community is very clean. My mother loves the food. The only thing is after 5pm there is not a lot of staff on the first floor and that is a concern of mine. Overall we love it.

I'm just pleasantly surprised with it. When you first walk in it looks so homey right from the start. Nice areas to sit and eat, and visit. For the most part the food is pretty good, and there have been only a few times she didn't like what they were having, and they are willing to make something else if that is the case. They do a very good job.

I have only good things to say about Sterling House. My experience has been great. The staff and the care they give is great, the service is good as well. They always go above and beyond in all they do. My mom is 98 years old, and I've seen a marvelous change in her attitude here lately. She's making friends and enjoying herself, which she didn't do in other places. We are very, very, very satisfied with Sterling House.

I was very pleased with sterling house of blaine. The employees were very friendly, helpful and ready to help when needed. My dad was there for about 1 month sadly my father passed away on july 25th. My dad really liked the aides and joked with them alot. We were told that they really liked my dad as well. I would be very happy to refer anyone to the sterling house of blaine.

Only 19 bedrooms with private baths. The community is like a family.

I was very impressed with Sterling House of Blaine. The staff was eager to help and answer any questions that we h ad. The rooms are very personal not like a nursing home. To me it seemed like their very own apartment. Although Dad has not been there very long I think he will really like it once he gets settled in.

Small place lots of individual attention

The staff is very kind to my mother and is available to answer any questions I may have.

Staff has been helpful and courteous to me. Mom has been happy about her dealings with them .