Better Living

Good neighbors, I also enjoy the events held here. Not only can I attend events within the building but we also travel outside of the community. I particularly enjoy going on our monthly Casino trips. One thing that I most value is that I believe in giving back, and I am able to do that here with monthly fundraisers that are hosted here. Not only do I think this is a great community for myself, but also my son. He needs Memory Care and I had him moved from Dubuque Iowa to Prairie Hills at Ottumwa so that he could receive proper care and attention. I really like that I can visit him any time or day of the week.

I don't think you can beat it! I couldn't ask for a better place to have been for the past 12 years. If you need help, they're right there to help ya. I like having my own private apartment but I don't have to go far to be apart of a busy community.

Being here keeps my hands and my mind active. I really like how I am greeted and taken care of here.

I heard great things about Prairie Hills before I even moved here. When I moved here and got settled I was happy with how friendly all of my neighbors were and how welcoming the staff are! I often wonder how I got myself to try so many new things, but am glad that I am always presented with new activities. ITs easy to be busy! I was most surprised at how clean the community is at all times. I thought upon touring that maybe it was staged, but it really is this nice day to day. The staff really care about the building and the overall cleanliness.

I moved into Prairie Hills with my wife in 2016. I don't think I would have been able to handle her passing without the help of the staff here and the support of my neighbors. Since her passing I have still been able I enjoy being able to have my independence here. My family visits me and I can still hop in my vehicle and visit them. Keeping my independence has been important to me.

All of the staff know who you are here and genuinely care about how you feel. I was worried I wouldn't like talking to anyone here but I have made friends with my neighbors quickly because of all the activities the community offers. Also, the food couldn't be any better!

Everyone is good and kind here. The staff are good at helping us navigate this pandemic and keeping us safe. I also appreciate that they have helped me order my toiletries and food items online so I do not have to go out to stores.

The staff here are friendly and good to you. The food is superb and delicious, I enjoy being able to have biscuits and gravy every morning. It is very clean here and I have the support of trained staff. I also enjoy visiting with fellow Veterans.

This team is a phenomenal example of what an attitude of serving looks like. Every resident is valued and respected and staff look for ways to make their days better.

Prairie Hills at Ottumwa is the only choice when it comes to senior living in Wapello County Iowa. The staff are well trained, med managed and take pride in their Community. Prairie Hills has both staff and residents who have been there for 10+ years. They are located on the Northside of Ottumwa, quietly tucked back off Rochester Road. Residents have access to a gym, spa, salon, activities, and bussing services. There is also an onsite memory care neighborhood. The memory care neighborhood is most impressive with their Montessori style approach to care and helping residents maintain independence. I really love watching their partnerships with music and pet therapy groups in the greater Ottumwa area. Nothing compares to the service and care at Prairie Hills.

My mother, [name removed], was a resident at Emery Place until her passing on [date removed]. The care she received was phenomenal. She lived in the Assisted Living apts. & enjoyed everything. She met many wonderful people also living there, and staff members as well. Having someone to come in and clean for you, and do your laundry! Wonderful!! She loved taking bus rides to parks or wherever. Just taking rides made her happy. The “Dare to Dream” program that Emery Place has, has a very special place in my heart. Why? Because my mother got to go up in a hot air balloon ride, and I was right there with her. Seeing the look on her face, and watching her as she looked around in awe brought tears to my eyes. I have Emery Place to thank for that!!! My mother is gone now, but I have soooo many wonderful memories of her living there. With Halloween approaching, I think back on her dressing up in costumes for their Halloween festivities. What a hoot!! Fun is what it’s all about! My only regret is that she didn’t have more time there!!

My parents were some of the initial residents at Emery Place moving in [date removed]. Mom lived in the Memory Care Unit and my dad moved into Assisted Living to be close to Mom. From day one, my parents were treated with compassion, respect and kindness. Even in my mom's last days, she received the utmost care. The employees constantly took the time to get to know my parents and their needs. Dad has continued to live at Emery for the pass three years and constantly tells me how comfortable and safe he feels there. Our family feels extremely lucky our parents moved into Emery Place five years ago and are grateful for the exceptional care they have received!

My parents began living at Emery Place 3 years ago. I have been impressed that the office staff and many caregivers have been there since their move in date!! This really helps build a family atmosphere in the community and allows the staff to really get to know each and every resident as a person. They know their histories and interests which made my parents feel special. In addition, during COVID they have went the extra mile to balance safety and fun. We participated in a car parade and they had several theme days where the staff worked in costumes to bring joy to the residents. But my personal favorite has been the patio visits over the last several months ?? Emery has been a blessing for our family.

Mom moved into Emery almost 5 years ago, already. She's 92, and has been very comfortable calling Emery her home. She loves the "independence" of having her own apartment, and is able to interact with others at her choosing, or just be cozy inside reading her daily newspaper. The care she has received is top notch, and the staff all very friendly and helpful to her, and to the family. I appreciate the fact they have kept her safe through all the pandemic the past 7 months as well. She enjoys mealtime and the fact she can have things custom made to her needs and wants if desired. I don't have to worry about her on a daily basis, because I know the expert and caring staff is there to watch over her when she needs something. Thanks Emery!

Our family chose Emery Place for both of our parents as we wanted to keep them together. It was the perfect fit and they certainly got all the attention that they needed and also helped the family transition us all during this difficult decision and change is all of our lives. They tended to each of their individual needs with respect and caring. After my father passed my mother moved to the memory care section on their advice ,again a difficult thing to face but they made it a wonderful experience. The small size and one level made it so easy for everyone. That part really appealed to us. Our family was apart of the Emery family for 3 and a half years and we could not have asked for a better place . We appreciate everyone and everything they do at Emery Place.

Emery Place has been a blessing especially during the Covid Pademic. We are so pleased with the care our father receives. They go the extra mile to make sure he is happy and healthy. HIGHLY recommend this facility!

Despite all the challenges of 2020, Emery Place continues to provide a safe and enjoyable environment for seniors. The staff is always helpful and caring and finds ways to keep residents active and happy. I can't think of a better place for my mom.

My sister comments regularly on how very helpful the staff members are. Several going out of their way doing thoughtful small things for her that surprise and delight her. She has expressed a desire for more food served as dinner. It is often more like a snack and dinner is late afternoon. There is an emphasis on sweet desserts which she doesn’t feel is healthy for her. Others really enjoy the desserts. Special care because of Covid has been very well done.

Never in a million years would I have thought my Mom would have liked being in an assisted living facility but she absolutely loves Emery Place in Robins, Iowa. She has been there about 7 months and is always saying how good the people are to her there. She also loves the food and has added a few much needed pounds. Emery has done a great job managing the Covaid crisis and keeping the residents active. Mom is in a much better situation now. Thanks a bunch, Emery Place.

My mom had lived in assisted living for 3 years prior to us moving her to Emery Place. We were needing to find a facility with memory care and knew right away Emery Place would be a good transition for her. Still being able to have her live independently, the assistance they offer is perfect for her needs at this point. Having nurses on staff along with medication management is great. They become the liaison between mom and doctors and manage all her medications and administering them when needed. The staff is so caring and become like family to the residence. I would highly recommend Emery Place to anyone needing to find assisted living for their loved one.