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6.4

Review Score

79 reviews
13 communities
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6.4
Review Score
169 reviews

Review Score

169 reviews
6.4

Out of 10


5 star

57%

4 star

29%

3 star

5%

2 star

5%

1 star

7%

A Place for Mom has scored Better Living with 6.4 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, Better Living has 169 reviews with an average "overall experience" of 4 out of 5.

Overall Experience
95
48
8
7
11
Date Submitted
12
19
29
Reviewer
27
113
22
3
Care Received
21
9
139
21-40 of 169 reviews
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5.0
Jerry Landtiser - Resident/client
Memory Care
October 23, 2020
You Can't Beat It!

I don't think you can beat it! I couldn't ask for a better place to have been for the past 12 years. If you need help, they're right there to help ya. I like having my own private apartment but I don't have to go far to be apart of a busy community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Myrintha Dailey - Resident/client
Memory Care
October 23, 2020
Active Mind

Being here keeps my hands and my mind active. I really like how I am greeted and taken care of here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Millie Haag - Resident/client
Memory Care
October 23, 2020
Staying busy

I heard great things about Prairie Hills before I even moved here. When I moved here and got settled I was happy with how friendly all of my neighbors were and how welcoming the staff are! I often wonder how I got myself to try so many new things, but am glad that I am always presented with new activities. ITs easy to be busy! I was most surprised at how clean the community is at all times. I thought upon touring that maybe it was staged, but it really is this nice day to day. The staff really care about the building and the overall cleanliness.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Don Teninty - Resident/client
Memory Care
October 23, 2020
Loss & Independence

I moved into Prairie Hills with my wife in 2016. I don't think I would have been able to handle her passing without the help of the staff here and the support of my neighbors. Since her passing I have still been able I enjoy being able to have my independence here. My family visits me and I can still hop in my vehicle and visit them. Keeping my independence has been important to me.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Delmar Stevens - Resident/client
Memory Care
October 23, 2020
Food & Community

All of the staff know who you are here and genuinely care about how you feel. I was worried I wouldn't like talking to anyone here but I have made friends with my neighbors quickly because of all the activities the community offers. Also, the food couldn't be any better!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Isabel Millard - Resident/client
Memory Care
October 23, 2020
Pandemic Perspective

Everyone is good and kind here. The staff are good at helping us navigate this pandemic and keeping us safe. I also appreciate that they have helped me order my toiletries and food items online so I do not have to go out to stores.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Phil Traul - Resident/client
Memory Care
October 23, 2020
Veteran Perspective

The staff here are friendly and good to you. The food is superb and delicious, I enjoy being able to have biscuits and gravy every morning. It is very clean here and I have the support of trained staff. I also enjoy visiting with fellow Veterans.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Angie WickenKamp - Industry reviewer
Memory Care
October 23, 2020
Team

This team is a phenomenal example of what an attitude of serving looks like. Every resident is valued and respected and staff look for ways to make their days better.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
October 14, 2020
Independence & Wellness

Prairie Hills at Ottumwa is the only choice when it comes to senior living in Wapello County Iowa. The staff are well trained, med managed and take pride in their Community. Prairie Hills has both staff and residents who have been there for 10+ years. They are located on the Northside of Ottumwa, quietly tucked back off Rochester Road. Residents have access to a gym, spa, salon, activities, and bussing services. There is also an onsite memory care neighborhood. The memory care neighborhood is most impressive with their Montessori style approach to care and helping residents maintain independence. I really love watching their partnerships with music and pet therapy groups in the greater Ottumwa area. Nothing compares to the service and care at Prairie Hills.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Rusty - Family/Friend
Memory Care
September 30, 2020
Best place to make the Best memories!!

My mother, [name removed], was a resident at Emery Place until her passing on [date removed]. The care she received was phenomenal. She lived in the Assisted Living apts. & enjoyed everything. She met many wonderful people also living there, and staff members as well. Having someone to come in and clean for you, and do your laundry! Wonderful!! She loved taking bus rides to parks or wherever. Just taking rides made her happy. The “Dare to Dream” program that Emery Place has, has a very special place in my heart. Why? Because my mother got to go up in a hot air balloon ride, and I was right there with her. Seeing the look on her face, and watching her as she looked around in awe brought tears to my eyes. I have Emery Place to thank for that!!! My mother is gone now, but I have soooo many wonderful memories of her living there. With Halloween approaching, I think back on her dressing up in costumes for their Halloween festivities. What a hoot!! Fun is what it’s all about! My only regret is that she didn’t have more time there!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Karen Delaney - Family/Friend
Memory Care
September 27, 2020
Compassion, respect and kindness

My parents were some of the initial residents at Emery Place moving in [date removed]. Mom lived in the Memory Care Unit and my dad moved into Assisted Living to be close to Mom. From day one, my parents were treated with compassion, respect and kindness. Even in my mom's last days, she received the utmost care. The employees constantly took the time to get to know my parents and their needs. Dad has continued to live at Emery for the pass three years and constantly tells me how comfortable and safe he feels there. Our family feels extremely lucky our parents moved into Emery Place five years ago and are grateful for the exceptional care they have received!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Michelle Dalton - Family/Friend
Memory Care
September 19, 2020
Wonderful community

My parents began living at Emery Place 3 years ago. I have been impressed that the office staff and many caregivers have been there since their move in date!! This really helps build a family atmosphere in the community and allows the staff to really get to know each and every resident as a person. They know their histories and interests which made my parents feel special. In addition, during COVID they have went the extra mile to balance safety and fun. We participated in a car parade and they had several theme days where the staff worked in costumes to bring joy to the residents. But my personal favorite has been the patio visits over the last several months ?? Emery has been a blessing for our family.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Kathy Varney - Family/Friend
Memory Care
September 19, 2020
Mom 5 years at Emery

Mom moved into Emery almost 5 years ago, already. She's 92, and has been very comfortable calling Emery her home. She loves the "independence" of having her own apartment, and is able to interact with others at her choosing, or just be cozy inside reading her daily newspaper. The care she has received is top notch, and the staff all very friendly and helpful to her, and to the family. I appreciate the fact they have kept her safe through all the pandemic the past 7 months as well. She enjoys mealtime and the fact she can have things custom made to her needs and wants if desired. I don't have to worry about her on a daily basis, because I know the expert and caring staff is there to watch over her when she needs something. Thanks Emery!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
September 17, 2020
Verified Review
The Best decision we ever made !

Our family chose Emery Place for both of our parents as we wanted to keep them together. It was the perfect fit and they certainly got all the attention that they needed and also helped the family transition us all during this difficult decision and change is all of our lives. They tended to each of their individual needs with respect and caring. After my father passed my mother moved to the memory care section on their advice ,again a difficult thing to face but they made it a wonderful experience. The small size and one level made it so easy for everyone. That part really appealed to us. Our family was apart of the Emery family for 3 and a half years and we could not have asked for a better place . We appreciate everyone and everything they do at Emery Place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

3.5


5.0
Betty Rommann - Family/Friend
Memory Care
September 15, 2020

Emery Place has been a blessing especially during the Covid Pademic. We are so pleased with the care our father receives. They go the extra mile to make sure he is happy and healthy. HIGHLY recommend this facility!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
September 15, 2020
Great place for seniors

Despite all the challenges of 2020, Emery Place continues to provide a safe and enjoyable environment for seniors. The staff is always helpful and caring and finds ways to keep residents active and happy. I can't think of a better place for my mom.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
August 5, 2020
Newer resident

My sister comments regularly on how very helpful the staff members are. Several going out of their way doing thoughtful small things for her that surprise and delight her. She has expressed a desire for more food served as dinner. It is often more like a snack and dinner is late afternoon. There is an emphasis on sweet desserts which she doesn’t feel is healthy for her. Others really enjoy the desserts. Special care because of Covid has been very well done.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5


5.0
Lon Baty - Family/Friend
Memory Care
July 9, 2020
Mom's new home

Never in a million years would I have thought my Mom would have liked being in an assisted living facility but she absolutely loves Emery Place in Robins, Iowa. She has been there about 7 months and is always saying how good the people are to her there. She also loves the food and has added a few much needed pounds. Emery has done a great job managing the Covaid crisis and keeping the residents active. Mom is in a much better situation now. Thanks a bunch, Emery Place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Carol G - Family/Friend
Memory Care
September 15, 2019
The next step for an elderly loved one

My mom had lived in assisted living for 3 years prior to us moving her to Emery Place. We were needing to find a facility with memory care and knew right away Emery Place would be a good transition for her. Still being able to have her live independently, the assistance they offer is perfect for her needs at this point. Having nurses on staff along with medication management is great. They become the liaison between mom and doctors and manage all her medications and administering them when needed. The staff is so caring and become like family to the residence. I would highly recommend Emery Place to anyone needing to find assisted living for their loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Carol Hocken Kinyon - Family/Friend
Memory Care
September 12, 2019
So Happy They Went To Emery Place

My father and his companion have been in Emery Place for the past 10 months. He has considered it home since they moved in. I think they have literally saved his life by the close attention to his health. For someone who has been so independent and feisty, he has willingly accepted their assistance and care, and enjoys the attention. Both of them have participated in the activities, when they are able. Greetings from the friendly staff are sometimes the high points of their day. It seems like the staff does so many of the little extra things to brighten the their days. Overall, we have been so impressed with our father’s and his companion’s care at Emery Place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 21-40 out of 169 reviews

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