Better Living

When looking for a place for my grandma I was so pleased with the Rivers. They would answer my questions, their Nurse would answer my phone calls no matter the time of day. The staff are so kind and the residents seem so happy.

It felt very homey. Everyone was friendly. Dad and I were invited to have lunch there. Everything is on one floor. Always care givers around. Other places were nice but felt like I was in a hotel. He would have been on the 2nd floor with the dining room on the first floor. I saw very few people around.

This was the first time we had had an experience with assistant living. After the first month we realized our dad probably needed more help than we realized. They were very helpful with us and kept him there. They helped us get extra help for him. He was a 94 year old. He really enjoyed all the workers. We could call or visit at anytime.

My mom unexpectedly went from mild dementia to moderate and started wandering and eloping. We are private pay while in the Medicaid look back period and have been struggling to find anything in our budget. River valley was our blessing and we are able to cover the majority of her care while knowing she was in a very good and well-staffed place.

I would say that the staff is very good with the residents - very mindset on making sure they are taken care of - willing to help. Husband felt more comfortable with Emery Place - felt more like home- not huge facility where he could get lost.

My mom has lived at Pearl City Place for 17 months. It is a very warm and homey atmosphere. She really likes it. She has a lot of friends there. The director and nurse are very good and caring. The nurse is a RN and there full time. The director is also a LPN nurse. The activity director does a lot of things with the residents like Bingo, birthday parties, painting nails, movies, games and more. They just got a bus a few months ago. She has taken them on outings to movie, art museum, Discovery Center, lunch outing and Festival of Trees. They have had breakfast with cops and firemen too. They have two cooks that are very good. One of the cooks is a Chef. We are very pleased with the management at Pearl City Place.

Everything has been great so far. Communication with the family has been really great. They've responded well to my loved one's requests. The staff is always very responsive to her and her needs. My loved one enjoys the activities, especially the music. Housekeeping is done weekly and I've heard no complaints. They take care of her medications and get them to her daily. I would recommend this facility to friends and family.

My experience has been awesome. Generally, every person has bent over backwards to help me with what I need. I'm so very pleased with Brown Deer.

While volunteering at Brown Deer Place I had interactions with residents and staff who were all very friendly. The activities were enjoyable and fun to help create. Had fun while volunteering

I like the fact that it is a smaller facility. Liberty Court feels homey and welcoming. So far the staff has been attentive, always know who I am coming to see. Dad tells me all the people are nice. We had a larger group in for his birthday, they had a dining room reserved. I am happy with the care he is receiving. He is 98. I feel he has benefitted from the interaction with others.

I thought the price was too high, but I really liked the place and the people there. They seemed to have really great follow through. I liked this one the best out of the places we toured. For our family, our decision came down to price and location as most important to us.

Emery Place is a lovely facility with a wonderful staff, and our father is content after having lived here for the past two years. Our family would highly recommend this facility. If and when the time comes that you are needing assistance with your loved one, it is a "wonderful home away from home."

They're not quite as good as before Covid, but it's still a very friendly community. You'd better stay healthy or you won't be able to stay here. If you're on a special diet or anything ,forget about it. The staff was very good. It's just not great if your loved one gets sick and requires more care.

Moved in with my wife in 2016 and I dont think I would have been able to handle her unexpected passing without the help of the staff here and the support of my neighbors. Since my wife has been gone, I have still been able to be cared for and yet maintain my independence. I like that I can jump in my car in and go visit family or have them over to my apartment.

Its a nice place to live. I enjoy staying busy and living here with my wife.

Good neighbors, I also enjoy the events held here. Not only can I attend events within the building but we also travel outside of the community. I particularly enjoy going on our monthly Casino trips. One thing that I most value is that I believe in giving back, and I am able to do that here with monthly fundraisers that are hosted here. Not only do I think this is a great community for myself, but also my son. He needs Memory Care and I had him moved from Dubuque Iowa to Prairie Hills at Ottumwa so that he could receive proper care and attention. I really like that I can visit him any time or day of the week.

I don't think you can beat it! I couldn't ask for a better place to have been for the past 12 years. If you need help, they're right there to help ya. I like having my own private apartment but I don't have to go far to be apart of a busy community.

Being here keeps my hands and my mind active. I really like how I am greeted and taken care of here.

I heard great things about Prairie Hills before I even moved here. When I moved here and got settled I was happy with how friendly all of my neighbors were and how welcoming the staff are! I often wonder how I got myself to try so many new things, but am glad that I am always presented with new activities. ITs easy to be busy! I was most surprised at how clean the community is at all times. I thought upon touring that maybe it was staged, but it really is this nice day to day. The staff really care about the building and the overall cleanliness.

I moved into Prairie Hills with my wife in 2016. I don't think I would have been able to handle her passing without the help of the staff here and the support of my neighbors. Since her passing I have still been able I enjoy being able to have my independence here. My family visits me and I can still hop in my vehicle and visit them. Keeping my independence has been important to me.