The Opal Senior Living

I am a resident of your quiet, clean, and friendly facility, I've learned to call my home. I went away for a while and was so unhappy I just wanted to come home and was welcomed back with open arms. However, some things have changed that I don't understand. Before we were able to sit in the courtyard and enjoy a cup of coffee and smoke. I understand and agree why the porch was off limits to smokers but why the courtyard? Smoke dissipates immediately in fresh air and is not a hazard to non smokers. Where they put us is a danger, especially to those in wheelchairs as both ends are on a slope and could easily be rolled off also at night it is open to the street where anyone could walk up to,. there are homeless people that could easily invade the area and our safety is not being considered. In the courtyard we are safe any time of day or night. I am only asking for a small part of the yard be open to us. Maybe 5 feet from the back door to the first light post, I don't think that is asking too much.

Friendly staff, quick to respond, pleasant atmosphere

This is the second stay for my father at Hallowstone. The first time he was at a less than desirable facility in the area. It was around Christmas time and we were eager to get him moved. We were able to get a room for dad at Hallowstone, it was a Christmas miracle. Mom and Dad then moved so that they could live together. Later, mom was diagnosed with inoperable brain cancer. The facility they were staying at would not accept her on hospice. Once again, I contacted Hallowstone. [name removed] and [name removed] were able to find two rooms for Mom and Dad. They were next to each other and Dad could visit Mom each day and night while she was in hospice. After mom passed, Dad has continued to stay at Hallowstone and has been there for about two and a half years. If you are looking for a home for your loved one, Hallowstone is it. My dad and our family have been treated with nothing but love and we consider them all, staff and residents, our second family. We are truly blessed.

[name removed] is a lovely person for starters. My mom said the food was great. The staff all hugged her when she left. My mom probably did not participate in any activities but they seemed to have a lot of them. The other residents seem a little worse off than my mom so there seemed to be a problem with people coming in her room. However, she needs to remember to lock her door. Lol

The staff always greets anyone at the door with a welcoming hello and a glad to see you smile. Any staff member is always available to help or answer questions. They make each resident feel right at home. No one is given the impression that they are a burden. The facility is always clean with a home like atmosphere. We have to say the meal menus are great! We hear that the food is very good as well. The activities are well thought out to keep everyone active and social. We are very pleased with our mother's care and never have to worry about her wellbeing at all times. The nurses do a great job making sure each resident is getting the best possible managed care. The cost is reasonable for the care received. The management shows to be very efficient.

Everyone has been very accommodating. Her caretakers seem to do a great job.

My experience has always been good, so 5. Cleanliness and friendliness is a 5. Quality of care a 5. Like the staff. Mom says the food isn't always good. Could have more activity. Too much money for what she has. Yes, we would recommend Brookdale Inver Grove Heights to other families

What we like the most about the community is that it is a smaller community and that they seem to really care. Yes, we would recommend The Opal to other families based on the experience.

So professional. Great team that works together. My mother is very happy here.

The atmosphere and the kindness of the employees that worked in the facility. Highly recommend!

Brookdale is a nice-sized care facility with the feel of a home. Nicely decorated for the season. The staff were friendly, and engaged in the care of the residents. [name removed] gave me the tour after spending a good amount of time and interest learning about the person I was seeking a place for. Her level of care and knowledge is high. I felt comfortable being there, seeing the care given to the residents.

Everything is a 5 best experience ever. The head nurse [name removed] really advocated for my mom. The aides were kind and knowledgeable. The food was great! Events for family were an extra perk

They are kind and compassionate. They take the time to get to know the residents. You can tell that they want to be there. The room sizes are adequate. The Brookdale facility in Onalaska (Wisconsin) is a small one but I actually like that. It feels more home-like.

We wanted a friendly warm inviting place for my mom. As soon as I walked through the front door I was greeted by [removed name] the marketing director and [removed name] the executive director. Question were answered and a tour. It felt like home. My mother is moving in, she didn't like the big communities to sterile she said.

I appreciated the time Jessica spent to show me the facility and to explain how it functioned. I could see that the staff shared respect for the residents by how they greeted and treated each other. The members of the staff that I met seemed to enjoy working together. Were I to need a space in the future for my husband, I would definitely choose Brookdale in Onalaska.

I cannot say enough positive things about our experience with The Opal at Bluewater Bay. I only wish we had found this assisted living facility much sooner. The environment established by [name removed] and her staff is always welcoming for residents and family alike. Opal has a very at-home feel, is very clean and tastefully appointed, and the staff’s care for your loved ones is genuine. Living quarters for residents are all functional and modern, and promote a sense of independence and dignity. Meals in the dining room are well thought out and inviting, while patient care, laundry and room cleaning service are performed diligently and with a smile. My family will forever be grateful to Opal for making our Mom feel so welcomed and important, and for comforting our entire family through her time on Hospice. I honestly do not know what we would have done without them.

Mom was admitted and immediately placed on "imminent" status bt Hospice. She wasn't eating or able to participate in any activities. Unfortunately she passed away less than a week after arriving at Reflections. I wish we had moved her sooner. I know she would have enjoyed this facility very much. I and my family were very impressed with the facility and staff when we visited and my interactions with both administrative staff and clinical staff was nothing short of excellent. The Director, [name removed] , was extremely knowledgeable, helpful and a pleasure to work with. I highly rerecommended Reflections Memory Care of Port Orange.

My mom is very happy there. We love it here. We would and have recommended Brookdale

Have a resident at Opal, he is happy there, the staff are friendly and very helpful when u need anything, the atmosphere is beautiful! They have laundry done for them 3 meals a day plus snacks, activities for them

My uncle has truly found a wonderful new home here. The staff is incredibly welcoming and go out of their way to make both residents and family feel comfortable and cared for. They remember names, take time to check in, and always seem to have fun activities planned. I’m so grateful for the kindness and sense of community they create!