Chancellor Health Care LLC

Nurturing family environment. Caring staff. My Mom had a living room and bedroom. Lots of closet space. Very small kitchen. Room sizes vary and I'm not familiar with all options.

I and my co-trustees do not have any negative comments in the seven areas and our love one has not voiced any negative feelings. Therefore, I feel a rating of 5 in all seven areas is valid. We were pleasantly surprised when after the sale from Brookdale, the new owners reduced the monthly rate. We had anticipated an increase.

My loved one is currently a resident at Revere Court Memory Care and everything has been great for her there, so far. My loved one hates being there, but she would hate being in any facility. This is hard for both of us. However, I feel that she is safe at Revere Court. I have recommended this facility to a friend.

Staff is friendly and caring. The Inn is clean, but they are short staffed (like every other facility). Things like cleaning carpet can be delayed. Communication with family is excellent. The move in process was very good. Facilities helped with any hanging of pictures or installation of mobility aids. They have a chef and the meals are very good. There are always "not on the menu" options if she doesn't care for what's offered. They are looking to hire a couple of key employees who left due to long commutes. They need to fill those spots. My family would recommend the facility. It's not too big. Very much like family.

Love this facility. I feel comforted that my father is in good hands. They keep posted on his activities and status. I'm two states away but feel I am still connected with his care.

My loved one is a resident at Revere Court Memory Care. I would recommend this facility to others!

My family and loved one had a great experience with The Inn on Villa Lane. The staff were kind, caring, and helpful. Everyone is friendly. Our experience with the community was during COVID, and staffing is still very tight. Overall, we would recommend the community to review to see if it would be a good fit for your loved one.

A parent lives here and since Chancellor Health Care bought this community in 2022, the care, facilities and service have gone from not great to EXTRAORDINARY. So much has changed. The staff seems happier, the food is great now (and we go regularly to have a meal with our parent), the care is more professional and the facilities and grounds are SO much better maintained. Chancellor also has more activities and entertainment. Kudos to the new ownership and our sincere thanks always to this great team.

Great organization, very helpful and met all the things on my list for my Dad.The Inn is taking good care of my dad. I would recommend to other families.

The residents make the whole facility - they make new comers feel very welcome. The staff was very attentive to residents needs and knew all of them by name. I do think they could have a little more variety on the food menu and staff could be more encouraging to the residents to participate in activities. I would for sure recommend The Inn on Villa Lane to others.

So grateful for the new management. They have ben quick to resolve any issues. My dad loves the food.

This is a great place. Very devoted and friendly staff. Lots of activities and there's a fun atmosphere. Everyone gets along-staff and residents alike! The food is excellent.

Facility was warm and welcoming from the gal at the front desk to the executive director to [name removed] the Sales person. I met staff along my tour and they looked happy and welcoming. Facility was clean.

My mom has lived here [date removed] and really enjoys it. The staff is so nice and there are lots of activities. On Halloween they had trick or treaters visit and it was a joyful experience for all.

Wonderful, caring staff. They always help. Warm, caring Executive Director. She solves any problem that needs addressing.

I was so impressed with how clean and nice the apartments are. The staff is always so helpful. And very reasonable priced.

The staff are very friendly. It's a flexible facility and is very nice. I love the staff interacting with the residents. Good amount of activities, and oustanding menu.

my mom lives at The Inn and has been there for 1 1/2 years. In all the staff there is great and so attentive to my moms needs. She stays busy with the activities, entertainment and love's the food. The administration staff is always warm and welcoming just as the caregivers are. I would recommend the Inn to anyone needing to place a loved one

Th Inn on Villa Lane is always a very clean community and the staff members are just great they are so friendly. I have personally been able to experience their meals, I was able to have lunch two days in a row and it was like eating at a 5 star restaurant. Our friend who is at the community also thinks the food is great. They certainly have good activities throughout the day, there are different board games, they bring in live entertainment and even bring in the comfort dogs. Compared to other communities we had checked out they are very competitive with their pricing.

The reason I gave Experience & Staff 4's Is because as with all other care facilities this one seems short staffed. I understand many work places are short staffed right now.