Agemark

Way under staffed, but those here are very good, kind and helpful. Not very good review on the food.

We were always greeted by the friendly staff. It's a nice quiet location and a small number of residents.

1. My mother is very happy at Holland Farms and getting excellent care 2. Holland Farms is exceptionally clean. No odors. I have never noticed an area that isn't kept clean 3. Right away we were greeted by so many people. Staff and residents stopped to welcome us 4. Holland farms has been very attentive to all health concerns. They established a new physician for her, established physical therapy, and are able to take her to appts. The staff is excellent and always answers calls, emails, texts My mom loves the food so far. They have lots of options and have food available whenever it's needed There are plenty of activities and they have an app where I can log in and see all the available activities and what my mom has chosen to participate in. The communication is wonderful! Assisted living is expensive. That being said, this is our 3rd facility and the best yet, and yet it is less expensive than the others. They really do a lot to make this place worth it!

My mother has lived in 2 other locations and she is super happy here. [name removed] the nurse is awesome and really cares. The staff are definitely trying to do what is right. They are very kind and helpful with my mom. I am very happy and my mom is making new friends. She is really loving all of the outdoor areas that let her feel alive. She is happier than ever before.

The staff is excellent. They are patient & kind. They facility is clean & has a great outdoor space. We are grateful for them. (And for A Place for Mom for all the help)

He is very happy with the facility and its accommodations. The room layouts were the most appealing. Especially the larger kitchen area and full size refrigerator. Located in a nice neighborhood that is quiet

The staff and management is amazing. They are quick to respond if needed. The facility is very well kept and offer fun activities

A lot of space in each room. Pleasant staff. A lot of functions going on. Movie theater. Nice walking area. I would recommend to others. Before we chose Holland Farms we visited 3 other places.

First increase at 1 yr mark was 9%, this inflation rate will not be sustainable long term. Facility is beautiful (only about 4 yrs old) & kept very clean. Staffing these types of facilities is tough but CountryHouse Folsom does a great job & the team is consistently great with my Mom. The Activities Director ([name removed] ) is amazing & does a great job helping my Mom engage & she has more good days the more she stays busy & feels needed so she is a huge asset. My Mom is still pretty physically able so my only wish is that there were a few more options where she could get more movement in but I know it's tough when trying to be inclusive to all 40-ish residents

The client, care giver ratio, is extraordinarily perfect !! She had such exceptional supervision . She knew the staff well, in her simple recognition, with patience, kindness respect and a smile !! Staff kept the out of state family informed, at all times . The coordinator staff person was always available with detailed reports for the families comfort and 100% confidence . Professional recommendations were provided and in consultation, when the time came for bedside hospice. Always a staff member by her bedside while waiting for out of state family . We knew Grandma was NEVER ALONE !! The general care, for activities of daily living , were so professional in experience and expertise. They accommodated, in every way, with our out of state family, a way to have special and private time with Grandma . The staff was so observant of weather conditions and safety measures always taken . 100% access to hydration.. So many positives.. I am elated to recommend this facility and the best experience, I could have only prayed for .. above and beyond our expectations . Thank you for this wonderful service to our beloved community of the senior

It's a beautifully designed and decorated place that truly focuses on the social aspect of quality living for older adults. One Friday I was there, there was live music and drinks in the main area and it was actually awesome!!

The facility is nice and the staff is very friendly, loving and helpful. They are able to handle actual advanced memory care residents. My mom was at another memory care facility before that couldn't handle her level of Alzheimer's.

5s across the board. Extremely welcoming and friendly staff who go out of their way to create good experiences for residents.

I would rate all of them a 5. #1 the experience of having someone there was difficult but the staff made everything so much better. #2 the facility was always clean and never smelled bad. #3 All the staff was very friendly and caring. #4 I felt the care was excellent. The staff made sure she was as comfortable as possible. #5 the administrative staff was very helpful and caring. #6 I never ate the food, but it always looked good and varied every day. #7 the residents seemed to enjoy the activities. They always had a monthly schedule for both in facility activities and trips to restaurants and other places. #8 value seemed good, but I only visited a couple of other places. I liked that they did not have a lot of extra costs to add to the regular monthly price. I hope this helps. I would definitely recommend Astoria to anyone looking for an assisted living facility.

I appreciate that they had enough staff to always have someone available. Everyone was always super nice. The bill I received was over the contracted amount but staff there assured me they were working on it and insisted I only pay what we agreed to, which was very nice. They called me several times to update me overnight the night my mom fell, which I appreciated. Mom did say the bed was uncomfortable but she was already in a lot of pain with her diagnosis. The room didn't easily accommodate the wheelchair she came to need. I really appreciated staff was honest about the ability to fit a lift in there after she broke her hip. I would highly recommend the Kensington. Beautiful place!! Food and activities were impressive.

I would absolutely recommend to others. Mom says the food is amazing and she's had great experiences since moving in. Mom is very introverted and they've done an excellent job inviting her to participate in activities. She's now meeting people and doing things she never would have signed on for before.

I don't have much of anything specific to say... we were only there for about a month and a half. They helped us through hospice for my[ age removed] grandpa. They were pretty wonderful. The only one small issue was food, because he was a vegetarian, and they don't really do vegetarian well, but it was to be expected. It's hard to cater to that. But they did the best they could. And toward the end, all he ate was ice cream. They were so kind though. We were able to stay overnight the last few nights so we could be right by his side, and they even brought us catering food (like strawberries, cheese, crackers, water, and punch pitchers, etc) when they knew he was almost gone so we didn't even have to leave his side to go get food.

This is an old school facility!!! Fully staffed 24 hours a day!! The residents are very well taken care of!!! They get a 10 in my book

I love the facility. Very clean and people in assistant living are cheerful and will talk with you. The manager is very helpful with ant questions. Can point you in the right direction. The medical are also just as helpful. We communicate regularly. Highly recommend.

I’ve been working in law enforcement for a little over 28yrs and don’t often get to see the good in people. After bringing our mom into The Terraces at Via Verde in San Dimas, I’ve been completely schooled at how well the team member work together, are in tune with one another and care. From day one they’ve treated us like all like family and mom is doing very well… she likes it! Thank you Terraces staff… we’re all thriving now.