Agemark

The head nurse was very much personally involved in the care of my mom, as was the staff. They included me in the care plan and kept me regularly updated. I had an incredibly good experience with symphony pointe

My mother was in the secured unit, where she had a private room. It was wonderful how she was able to bring in her own furnishings, with the electric bed furnished by the facility. We were so pleased with the extraordinary staff. There was such friendly staff, Greeting her and meeting her needs as if she was their Mother. She tried to be very independent, but the staff and their expertise, gently persuaded her to let them help her. She began to love all the attention and love. She finally had the nutrition she needed, with such wonderful meals. Nutrition and food was neglected when she tried to live in her own home. We had no idea, when The Terraces at Via Verde , prepared these wonderful meals, that her appetite would soar , and she would feel healthy once again. The staff and client ratio was absolutely perfect. No one lacked for attention, and each need met in a personal way. They made such an effort to have the clients participate in activities, and what was so beautiful, they included our family at all times. Welcoming each of us and inviting us to special activities. When my Mother was declining, they were the most compassionate staff, I could have ever imagined. They informed us step-by-step as she was presented with hospice. The staff calling family through every stage, was so warm and thoughtful. As family was by her side before she passed, the staff was so engaging and kept us informed , with every final portion of her journey before she passed. All of the professional staff prepared every step for the best family experience ever. Their professionalism, started with the interview , as she was going to be moving from her home, to enter her new residence with The Terraces at Via Verde . Thank you, from the bottom of our heart. I would recommend , The Terrace at Via Verde , to everyone that will be dealing with transition of family members.

I thought the facility was very nice. [name removed] was very helpful and has been great to work with. Several residents commented how much they like it there.

The staff and their level of care is very good. I would recommend to others.

The Terraces is a clean and beautiful facility. Oscar greeted me with such warmth. He is a bright light in the middle of navigating a dark tunnel for your loved one. He was so kind, compassionate, and interested in hearing about my Mom, who needs placement. We are praying that Mom will be able to become a resident there. Thank you.

[name removed] took us on the tour. She was friendly and knowledgeable. She answered all of our questions and said she would get back with us in a couple of months to see how things are going. The rooms were clean and it did not have a hospital feel like a nursing home would. Felt like you were staying in a hotel. I only put a 4-star review on the appearance of the building because of its age. That cannot be helped, and it did not bother me. I would feel very comfortable having my dad live there.

My brother is a resident at The Landing at Carmichael. My brother is happy with the living facilities as well with the meals. The price is reasonable. I highly recommended to other seniors to check this facility.

The staff is very friendly and helpful, both with residents and their families. They're also very good about communicating with residents and family. The building is kept very clean, even the stairwells, which has not always been our experience! My mother-in-law has a one-bedroom apartment that is a very nice size. They have a good variety of options in the dining room, as well as in activities and social opportunities available on campus.

The staff is always very friendly and helpful. The facility is clean at all times. The laundry service and cleaning of the apartment is very helpful. The apartment size is good. There are regular gatherings and seasonal events. I also forgot to mention the sun rooms at the end of each hall. They are great when it's cool outside. They also have a huge covered deck on the second floor which is good for getting outside without going downstairs.

I would give them a 5 for all. They have been so helpful with the transition. They respond quickly. Keep us updated to date. And are able to navigate difficult family dynamics

I was unsure if I should even visit without advanced approval, but I was welcomed with open arms. I was given a tour, financial information, & made to feel this would be the perfect place for us. I like the fact that Country House is flexible. Being able to utilize short term stays will help my husband become comfortable with his surroundings.

Great value for the money, food is great, very clean, room size good. Friendly staff. I definitely would recommend this place. To elaborate, over the last 6 years, I have lived places with 600 residents and private homes with 5 residents. This place has about 90 residents. I am not looking at the same faces every day, yet I am not lost in a crowd. Additionally, the rent here is about half of what I was paying before.

The facility is well run and has some very nice features, though you can tell the staff are very busy. I would like some more regular updates from the staff regarding my family member, but if I reach out first then they are very responsive.

When I walked into the lobby, I was greeted with a smile and attention. [name removed] was a fantastic and informative director (tour guide) and provided all the information I needed for the initial visit. [name removed] follow up has been fantastic and his offer to be flexible given the situation with my mom was refreshing.

Alot of awes,wows came from our mouth. The place is beyond of our expectations. This place felt warm throughout our tour, different scenery , we. Felt at home, knowing there are places for our loves and at a. month to month ,ease our mind. Thank you so very much for allowing us to tour your home.

Recommendation. Willingness to bring in new client. General location. These are the main reasons we chose CountryHouse Kearney. Respectful treatment. Our plan keeps us informed.

What we like the most about the community is that their staff all seem very invested in excellent quality of care and happy to be working there.

First impressions- I was extremely impressed. I pray if/when my daddy needs their care I will be able to place him. It’s very very very pricey but having a peace of mind that your parent is cared for in all the right ways is priceless.

They are so caring and sincere. There are so many activities and they genuinely keep my dad happy and busy. Or if he's tired they cater to him and help him back to his room. He is vegetarian and although he's the only vegetarian they go out of their way to make accommodations with all the meals. They keep posted daily with photos through the app life loop! It's great. It's extremely clean and never any smells. They are kind and the place looks like a resort with a beautiful garden patio in the center for getting sunlight. There are no visiting hours which is awesome because we can literally visit anytime we want. There is a calendar FULL of events daily. They have a salon so my dad can get manicures and a haircut weekly.

Welcoming home like atmosphere with lots of activities and areas to connect with residents and family members who visit. The team have been fantastic to work with and supportive to mom through this transition. I appreciate them all especially [removed names].