Viva Senior Living

[name removed] was great getting us in there getting the paperwork done helping to move things along. [name removed] was also great. The kitchen staff was fantastic. They were very friendly with my mom had patience with her when she couldn't hear the place was clean and neat. The only downside for my mom was it was really big.

They feed them a lot and activities every day. The best thing for me there was they have the ability to have enhanced care. My father has a catheter and he wouldnt be able to stay without the enhanced care. They increase their frequency of "room checks" when they know it's needed for safety

The staff was great. That what stood out the most. 2nd was a the activities and music acts that the brought in.

For all eight, I would rate them a five! I would say there needs to be a little bit of tightening up on the cleanliness of the private room for the resident. There were times where my mother's floor was sticky with straw, wrappers, and food on the floor. Overall, the facility is very nice, friendly, and the staff was amazing! I would highly recommend it to family and friends. Overall, I am very thankful for the caregivers, management and all the staff that helped my mom's experience be loving and safe.

The friendliness of the staff gets a 5++. They took excellent care of my mom. Even at the end they were there for her and also were there to support me and my family. I highly recommended Viva. And I am glad I chose Viva.

My brother is in a unique situation. He had a debilitating stroke several years ago. He's only 55 and tried his best to live independently but his health declined and he couldn't properly take care of himself. Reluctantly we decided he needed to be in assisted living. Everyone I have met at Viva treat him with respect and encouragement. They truly want him to regain his strength so that he can once again have his independence. The caretakers at Viva don't leave him sitting in his room; they engage him, laugh with him, cheer him on...and when the gets down, they won't let him quit. The ladies (and gentlemen) I've encountered have the most incredible hearts. [name removed] the Medical Technician, [name removed] and [name removed] the Resident Care Aids are patient, thoughtful but also no-nonsense...which is exactly what he needs! In the past 3 months, he has lost weight, improved his overall health and has regained a more optimistic outlook. The team at Viva did that!

They kept the place very clean and smelling great. There was always someone near each door monitoring who came and went. Loved the security access at each building. Staff was very friendly and helpful while we were present. They did go out of their way to help us. There was a little lack of office support as we never were emailed or given paperwork after we signed the contract, however they did realize they had withdrawn large amount in error and did return that money per our special instructions related to the estate. I would definitely recommend them to other families!

Hope Memory Care..I would certainly recommend this community you can call "Home " for your family member. A very safe friendly, attentive, supportive and caring community. Thanks for A PLACE for MOM recommending it.

I never wanted to place Mom but she needed more assistance than I could give after 11 years. Park Terrace treated Mom like family. Always knew her name, making the conversations personal. They were very attentive to her needs and in a way, to my needs as well. The caring and friendliness of the staff was second to none. For me, placing Mom was never an option but when it came time that it had to be, I don't think there is another place that care for their residents like Park Terrace. It's a very homey environment. I was extremely happy for Mom to have been there. No regrets.

Viva of Albany has an attractive and inviting outside. The staff as you enter are friendly with a sense of warmth and welcome. The facility itself is beautifully maintained, and clean with inviting decorations. My husband is in the Memory Care Community. The Memory Care staff is friendly and compassionate in caring for him. The food is delicious and nutritious meals with snacks provided served in a pleasant dining area. The staff as has provided the family with information for help in obtaining additional services as needed. A variety of engaging group and individual activities are provided. He loves the dog visits. The positive impact on this community has enabled my husband to thrived. I recommend Viva, especially for persons in needed of Memory Care senior living

Mom was happy there. There are always some problems but nothing we couldn't work out. I'd recommend it to anyone.

Facility staff has been very helpful and supportive. There are 1-2 nursing staff that are exceptional.

Its a stressful time for patient and family. They will get a snapshot of a day "in the life of...."Let them hear from you about your facility's good points, and do what you do best. Be honest and patient.

What we really like about Park Terrace is the competence and kindness of all the staff. Yes, based on the experience we have had so far we would recommend this community to other families.

5 for all categories...we really love Mom being there and Mom loves it as well and is absolutely thriving!! We would absolutely recommend this community to others!! They have a wonderful activities program & coordinator, the aides & nursing staff are very attentive and kind, the meals are delicious, plus they have a designated smoking area and a lovely outside area with very friendly squirrels that beg for peanuts!!

Staff has been helpful and has made my grandma comfortable. The different sides (wings) they had 1 side that is geared more toward people with dementia that are further gone, which i felt was important for my grandma, who was mentally more there than not. She had memory problems, but when she was mentally there more than some others. Unfortunately, she was placed in the wrong wing though

I am a new resident at Viva Senior Living in Oak Ridge and they are already treating me like family. The caregivers actually care about us and are only a few steps away at a times. The building is really clean and has a lot of new upgrades. The food is really good and they are always asking the residents what we like or don't like. I love living at Viva!

When I went to see Viva Senior Living at Oak Ridge, I was pretty impressed by the building, the people, and the activities they offered. The staff was very nice. They're lovely, lovely people. The common areas were very spacious, clean, and very nice. The staff members were wonderful. I didn't get to see any of the rooms. However, the facilities are lovely. Physically, it's beautiful, it's clean, and it's modern. They seem to have everything they need, like entertainment and activities. There was some kind of a buffet thing going on. It was an open house for visitors, and the food was good. It was not exceptional, but it was adequate and nicely prepared.

My mother-in-law moved to Viva Senior Living at Oak Ridge. It's very well kept and everybody is very polite. They will work with you on certain things and they do evaluations. If you're not sure what your loved one's certain care level is or if they need more care, they ask you questions. They will evaluate them themselves. They also have an on-call doctor that comes in monthly and sees the people that they need to see. The price is very, very respectful. It's a nice atmosphere. They have two meals a day for every meal sitting. That's two breakfasts, two lunches, two suppers at two different times, which gives the residents more independence to take what time they decide they want to eat. They have a hair salon there, too, so somebody can do their hair. This place is up to date and just phenomenal. I don't see any problems with any of the furniture, the walls, and flooring. My husband and my son have eaten there and they love the food. My mother-in-law does crafts pretty much daily.

My father moved to Viva Memory Care at Dresher back in November. We were very uncomfortable about having him move into a community, however, shortly after the move, we realized we should have moved him in months ago. The staff at Viva welcomed the whole family and made the move much easier than we anticipated! They have been great with him from day one!! We toured many communities and really had a difficult time choosing where to take him. We all agree now that we made the right decision in finding the perfect place with GREAT care as his new home. Keep up the great care for all of your residents!!!! I highly recommend to everyone!