Viva Senior Living

First of all I had separation anxiety because my mom and I are so close. What I love about Viva is that I am able to come and see about her anytime I need to come. The staff is very understanding to my mom condition and understand the bond we have. I also love that they have my mom join into activity because my mom is not a social person. It warms my heart to know that she is active and that the staff is taking care of her.

The staff was very nice and welcoming. They would update me on her eating conditions and if she was awake more than asleep. The room was pretty clean for the most part. There was occasional wrappers on the floor and it was sticky from spills etc... The room size was perfect for her. She was not mobile so everything was done in her bed, eating, sponge baths etc.

The staff was very patient, attentive and kind. The food was good. The room was kept clean and was the perfect size for 1 person. I would recommend them to others who are searching for a place for their loved one.

The staff was exceptionally attentive and caring, providing my mother with excellent care throughout her stay. The facility was always clean, and she had a very nice room where she was comfortable and well looked after.

I found [name removed] very supportive and helpful. Hoping the assessment goes well and our friend can move in soon!

I would give it 5 stars. It is very clean, lots of activities, rides to stores, food seems to be pretty good. I think my mother would probably give it a 4. If you don't like what is on the menu for that day, they will make you an alternative. Several levels of care taking their as well. You can do your own laundry or have it done for you. My mother has made many new friends.

Very friendly and anxious to please. Very spacious apartments. Can't fit a whole house of furniture though. Kitchens are small.

Young lady that gave me the tour was great. She answered my questions & understood my apprehensions about everything. Not pushy. I don’t feel I can sufficiently comment on value for cost, as this is the first place I have visited. However I never expected that we provided furniture for the patients. Never heard of that before. That isn’t an easy thing to make happen especially in a short time frame. The patients to care giver ratio isn’t wonderful but better than some places so I hear. I didn’t talk to other staff members, only my marketing representative.

This is the perfect place for my Dad. I toured 6 facilities in the area and this was the best in my opinion. The amenities are very nice and the staff was very welcoming. I feel confident that our family has made the right decision.

I love the staff. The staff of TCH has been friendly, kind and helpful to my father and to me. The medical team is great. They were the ones who recognized my father was in kidney failure so we could get him help. I really appreciate the people who work at TCH.

The staff was amazing from the beginning. I chose Viva because my mom was very social and she lived all the activities. Her room was a perfect size and her triple closet was perfect for storing her Christmas tree, clothes and extra toiletries. I looked at 4 other places but none impressed me as the perfect fit for my mom. I think Viva is a top notch personal care facility with amazing staff who treated my mom and me like she was part of their family.

Great experience. Very friendly staff. Residents were so friendly. My mother and I loved everything about the place. Felt very comfortable.

My mother is a resident at this facility and I could not be more pleased. The facility itself is always clean and welcoming for both residents and visitors. The administration and staff are professional, attentive, understanding, and caring for the residents. They also keep me well informed as to how my mother is doing and any of her needs. Finally, they also provide adequate activities to keep the residence engaged.

The initial meeting with the executive Director went excellently. The home has gone out of their way to make it comfortable for my wife, as she is slowly losing her memory. They have treated me with respect as a person who is bearing the blunt of this illness.

The staff was extremely friendly and easy to work with. The food was amazing. The residence seemed happy. I would like to recommend others. I felt it was a very nice place

The staff at Oak Pointe of Rolla have been extremely friendly and helpful. They truly go above and beyond for their residents.

The facility cleanliness and the staffs friendly nature. I would and have recommended others

[name removed] listened well and provided several options for me to explore. She provided checklists that helped a lot while touring facilities, enabling me to ask pertinent questions. Viva is a perfect fit for my mom. The Director,[name removed]is wonderful to work with. My mother is enjoying having access to on-site PT and OT. And she loves all of the activities. My mother is happier than she's been in a long while.

All of the staff are very caring and friendly. She received excellent care. Very personal experience everyone from laundry to cleaning to the kitchen knows all the residents names.

What we liked the most about the community is that the people were friendly and they seemed to care about my grandma. Yes, we would recommend Viva Memory Care to other families based on the experience