Serene Gardens

The woodlands is a small homey type atmosphere. Staff is friendly and give care to patients that is respectful. There are activities for the residents. They keep them busy.

I would absolutely, on a scale of 1-5, give them a 10. BROOKDALE OF BAY CITY OUTSHINES EVERY OTHER IN THE ARE AS FAR AS MEMORY CARE AND DEMENTIA!!!!!! The people who work there are all trained to some degree in working with dementia and how to deal with the symptoms that come with it, including anger and escaping. [name removed], who is the one that got us in there and basically saved my mom's life, was a nurse herself. She works directly with everyone in memory care and the hospice team. They all genuinely care about every patient. They go above and beyond. Can't say enough about this team at Brookedale.

The care of my mother by the staff while in hospice was professional & loving! Also a very clean place! We would absolutely recommend Covenant Glen of Frankenmuth to other families based on the experience so far.

First impression walking in the door was that Brookdale was more "homey" than other facilities we visited that were more "institutional/clinical". The only "bad" thing I could think of....not that it's necessarily "bad" is that there's no "system" for visitors. I.e. you just walk in and go visit - there's no one to stop you/ask you to sign in, or ask questions.

After our 100 year old mother fell, we were forced to make a quick decision on where to place her for assisted living. After touring a few facilities, we found Brookdale to be the best fit. The location is warm and inviting. The staff friendly and forthcoming. We feel that the decision we made was a good one and thank "A Place for Mom" for the referral.

From his first day there. [name removed] and the staff welcomed him. They had visitors come in whom he had worked with at Kellogg. He has quickly developed friendships and so have we. He has gotten much better physically and mentally with daily contact and socialization.

Small facility with good caretaker to resident ratio. Plenty of in house activities for residents. Staff are very friendly and were attentive and empathetic when my father was going through end of life care. Worked very well with hospice staff.

Actually I would give a 5 on all counts. I was especially impressed with the cleanliness and the kind interaction from the entire staff they gave my mom.

Staff is very attentive to residents, especially [name removed] the facilities director. Quiet, homey, Mom like the food and the facilities

Great attentive staff, staff takes the time to cater to the indidual. Any requests are attended to with care. Any special requirements, the staff quickly makes the necessary adjustments. The staff is friendly and treats all the residents with res.

The quality of care is outstanding. All the staff is so kind to my mother, who can be difficult. They check in with her all the time and will even sit with her when she is having a difficult time.

5 on each! They are amazing!! We would have kept our loved one there for the rest of her life, but she fell, broke her hip and could no longer stand or walk and lost all independence. She needed more intense skilled nursing care. We had to move her to a nursing home with round the clock care. Krissy and staff at Americana were top notch. They provided a clean, friendly, loving place for our loved one to live. She loved living there! It felt like a large family.

We are unable to answer the activities because MIL didn't go to any. Them seemed interesting. The community is great. In a great location. Close to freeway US23, restaurants and stores. Yes, we would recommend Serene Gardens of Hartland to other families based on the experience

We like the size of the town and yes we would recommend this community to other families.

I’ve only been at Brookdale for a week, but I can compare it to three other nursing homes I have been at in the past year and this by far exceeds any expectations and even more than that! The staff here is kind and always cheery! The food here is as good as any restaurant, if not better!! It is kept clean and bright looking, and I have no complaints so far! I would recommend this to anyone!

The staff gets a 5+. What we really like about this community is that the staff really do seem to care and we would recommend them to other families based on the experience we have had so far.

This is a wonderful place. Staff is very friendly. Working well with a great hospice staff. Couldn't be happier. [name removed]is fantastic. Always ready to help. Good meals. Good activities. Very clean.

The staff at Brookdale was great with my dad- who was very difficult. Some other memory care places- such as wellspring- are very compact and crowded. Brookdale was not. Brookdale was perfect for my dad because there was a lot of space to walk around and it was fairly quiet. 1 improvement- it was very problematic having to set up our own cable tv. Some other facilities include cable.

Serene Gardens is an outstanding home for my mom. The staff are so kind to her and are getting her involved with many activities. No more running around for hair appointments, Dr appointments, PT, Foot Dr. they all come to her room! My mom was on blood pressure medicine for years and now she is completely off of it because her stress levels are so low. I would recommend Serene Gardens to anyone that is looking for a home for their family member.

Our mom is very happy and comfortable at Serene Gardens. The staff is exceptional! I’m so thankful for A Place for Mon to point me in the best direction. Serene Gardens of Hartland is the best!