Hallkeen Management

5 on each. Small and the personal care is wonderful. Yes, I would recommend this community to other families based on the experience so far.

Sunapee Cove is a well run community having both memory care and assisted living on the shore of Lake Sunapee. The memory care has 1 RN and 2 LPNs for sixteen patients plus other helpers so the patients are well cared for. My husband had lost a considerable amount of weight before moving into the facility. He likes the food and has regained 20+ pounds. All the caregivers have a helpful positive upbeat attitude among themselves and with the residents. I encourage people to consider this caring homey facility. The memory care and the assisted living each have an activity calendars which includes Movies, travel films, singing, art, puzzles, a patio for the memory care, comedy movies, favorite old movies, facts and snacks, travel films and more. In the dining room the residents have a choice of meals of moderate proportions followed by a dessert, usually something sweet. The staff is very helpful and accommodating.

The staff is great, very engaging with the residents and visitors, dining- seems like a nice variety, always something to temp the most picky eaters. The activity calendar is always full. I was surprised that the administration I met when touring has left the facility already. I do have concerns but I'm optimistic this won't affect the residents

It was recommended to us. Tour, ask questions and if it seems like a good it for your loved one, make the arrangements.

The staff is wonderful. they are professional and very caring. I would highly recommend..... they make difficult times easier

Had to move Mom to a memory care and this facility answered all our prayers. All the staff starting with admissions,the administrator and the kind and friendly staff that work at the desk at the front door made a difficult situation much more manageable. The staff on the unit are kind and helpful and very caring to my Mom and help to get her to laugh. We are so pleased that Mom is settling in, putting on weight and enjoying the entertainment and her nice apartment. The Highlands are a blessing to us.

My father in law received great care and attention. The facility was always clean and bright. I would highly recommend the facility.

Love it that its not a huge place where my dad cant get lost in. Met with the manager and who was very friendly, loved that he was very enthusiastic about helping people. The room was beautiful and the huge windows were amazing(so bright) The managers that I had been introduced to were amazing.

It was a great experience for my uncle. They are a very caring facility and we were very happy with them. He has since run out of his own funds so he is on Medicaid now and in a new facility that I found on my own. The staff were all extremely knowledgeable and caring.

I love this place and they have done wonderful by my mom. Were very pleased with our decision Like everything about it.

The staff was minimal on weekends. Maple Ridge assisted living coordinator told me that this would be my mother's final home, that they were experienced with residents with Parkinson's disease, that Mom would be able to move next door to their full-care residence without a waiting list. Yet when my mother needed more care, they encouraged ER to admit her to the hospital, then short-term rehab at an unrelated facility and refused to allow Mom to return to either Maple Ridge facility. Not a good place for full care!

The staff at Highlands on the East Side are very hands on. There are always three or four nurses in the room with them. They don't just put you on a couch all day to watch tv. They interact with the patients and genuinely look like they care for the patients. The rooms are quite large. My mom loves the screened in porch and coloring.

It's an absolutely wonderful place! All 5's across the board!!! There is no turnover in the staff! They all interact with clients. The communication is top notch and we would absolutely recommend Forestview Manor Assisted Living to other families!!

My mother is thriving at Windrose at Woburn!!! Each and every member of the staff are friendly, responsive, pro active, caring and go above and beyond for their residents. The quality of care is excellent! The best example is that my mother was on hospice, frail, not eating and given 3-6 months to live when she arrived in May. I received a call from hospice a week ago to let me know that she was eating and active and gained 10 lbs. She no longer needed to be on hospice. She is thriving and it is a testament to the great care that she is receiving at Windrose!!

From the beginning we experienced warmth, friendliness, and professionalism, The first day was a visit with one of our sons to evaluate the place and staff. I had met the Director at another Memory Care facility two years before, which was a welcome surprise. Two weeks later we moved my wife in, ending my 5 1/2 years of Home Caregiving. The process was the standard plan, organized to keep the person away from the hustle of moving. Everything needed was moved in and in place, including pictures on the wall. The person with their Caregiver arrive for lunch, then is taken to their room and introduced to staff. When my wife was settled after being in the room with me and one of our Caregivers from home, we left. Sunapee Cove is 30 minutes away, giving me, our sons and families chances to visit often. My wife has had a few upsets and the on shift staff have called me. I have visited once a week, or more, and am always welcome.

5 across the board- The staff are all very friendly and helpful. Unfortunately, my mom needs memory care now and we have to move her. I wish she could have stayed at SB longer.

I give 5's across the board for Maple Ridge. The staff has been amazing. My mother tells us all the time that they are all so very good to her. The food is good. The facility pretty well maintained. Our families experience with Maple Ridge has been wonderful. Mom feels very comfortable and the staff truly cares. She comments all the time about how well they treat her.

5 for all. What our family likes the most about the community is the staff. The staff team there is great and really creates a great atmosphere for the residents. We would recommend the Sunapee Cove Assisted Living community to other families who may need a place for their loved ones

Watertown is our home town, [name removed] is able to go shopping and take a walk in familiar surroundings. Biggest plus is when her money runs out, they will keep her and she gets a small amount of her social security.

The staff, they've been nothing but great. Super responsive. They continuously reach out with updates. Very friendly & excellent with the patients My father in law appears clean, happy. Well fed & his room & bed are always clean I can't say enough good things about this facility. They have been amazing!!!