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Charter Senior Living is a family-owned senior care provider with a mission to give seniors and their families peace of mind and the opportunity to live their best lives. This senior living provider features 64 communities across the country, where they offer personalized independent living, assisted living, and memory care options. Charter Senior Living has 2,056 reviews and an average review rating of 4.2 out of 5. Their memory care communities incorporate the Flourish℠ program, which focuses on eight core aspects of life: well-being, socialization and engagement, rest and restoration, meaningful relationships, nutrition, support, environment, and sense of purpose.

8.3

Review Score

2,056 reviews
64 communities
1 senior living award community
Starting from $X,XXX/mo

Charter Senior Living community listings

Showing 64 communities
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Residences at Wellpoint

2940 Mill Run Road South, Huntsville, AL 35763

Starting at$X,XXX+ monthly
25
25 Photos available
9.8
Review Score
103 reviews

Staff is very friendly, great activities, mom loves the variety of food, it is well maintained and have different size room i.e. studio, 1 bedroom and 2 bedroom apartments at various pricing. Basically one...

Provides: Assisted Living, Memory Care, Independent Living

The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...

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Southern Pines, A Charter Senior Living Community

423 Covington Avenue, Thomasville, GA 31792

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.7
Review Score
54 reviews

So my aunt moved to Southern Pines, March 2025. She has been there over a year now and with her move into memory care and with the care of [name removed] and many of the staff there she has now become more...

Provides: Assisted Living, Memory Care, Independent Living

'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...

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The Cottages of Fox Lake

16 Lilac Ave, Fox Lake, IL 60020

Starting at$X,XXX+ monthly
16
16 Photos available
9.7
Review Score
87 reviews

Every other facility I checked out, only focused on the negative and what my sister couldn't do. Because she scored so low on the cognitive tests, they immediately wanted to put her in memory care. But I was...

Provides: Assisted Living, Memory Care

The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...

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Charter Senior Living of Danvers

220 Conant St, Danvers, MA 01923

Starting at$X,XXX+ monthly
18
18 Photos available
9.4
Review Score
65 reviews

We love the nursing and activities personnel . The food is good. They are very accommodating of Neil's needs and the physical environment is beautiful and nurturing. The main reason we chose the Charter is...

Provides: Assisted Living, Memory Care

The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...

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Charter Senior Living of Panama City Beach

6012 Magnolia Beach Rd, Panama City Beach, FL 32408

Starting at$X,XXX+ monthly
11
11 Photos available
10
10 Floor plans available
9.4
Review Score
24 reviews

5 for all. What we like the most about the community is that all were welcoming. They always had activities (live music, games and field trips available). They were easy to communicate with

Provides: Assisted Living, Memory Care, Independent Living

Charter Senior Living of Panama City Beach is an independent, assisted living and memory care community. Whether it is the independent living villas; the roomy assisted living apartments; or the specialized Legacy memory care neighborhood, Charter Senior Living of Panama City Beach provides a...

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Charter Senior Living of Williamsburg

440 McLaws Cir, Williamsburg, VA 23185

Starting at$X,XXX+ monthly
10
10 Photos available
9.4
Review Score
39 reviews

I'd say 5 stars -dad was there only 10 days on hospice so while he could not participate in activities at all and couldn't go to the cafe but the staff were kind and attentive. One staff person gave him a...

Provides: Assisted Living, Memory Care

Living at Charter Senior Living of Williamsburg is a place to discover, connect and celebrate. Our experienced, compassionate team, many of whom have been here for years, makes it their mission to really get to know residents – and their families – personally. It’s how we stay true to our mission...

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Charter Senior Living at Woodholme Crossing

1840 Reisterstown Rd, Pikesville, MD 21208

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.4
Review Score
72 reviews

The community is great. Very welcoming, kind, and helpful. Dining is also great, with a cute little eating area. Staff are helpful and have daily meetings to go over the needs of staff. There's a ton of...

Provides: Assisted Living, Memory Care

With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...

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Charter Senior Living of Godfrey

1373 D'Adrian Professional Park, Godfrey, IL 62035

Starting at$X,XXX+ monthly
6
6 Photos available
4
4 Floor plans available
9.3
Review Score
32 reviews

My sister & I were very worried that our mother would not like it, but she loves it there! We have been very pleased. Only complaints would b lack of itemized billing so we know exactly what is included w...

Provides: Assisted Living, Memory Care

At Cedar Creek of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate amenities,...

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Charter Senior Living of Bowling Green

445 Middle Bridge Rd W, Bowling Green, KY 42103

Starting at$X,XXX+ monthly
14
14 Photos available
9.3
Review Score
26 reviews

Amazing! I love Charter Senior Living!!! They are so good to all of the residents. [name removed], the director, takes excellent care of his workers and they take excellent care of the residents. I can't say...

Provides: Assisted Living, Independent Living

Charter Senior Living's Mission Statement is, "To Enhance the Human Spirit" and they live by that mantra. Their Bowling Green location offers independent and assisted living options, all on the ground floor, with private patios, exterior entrances and has a total of 129 individual apartments. The...

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Charter Senior Living of Shiloh

1201 Hartman Ln, Shiloh, IL 62221

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.3
Review Score
39 reviews

Clean and very sufficient space. Staff are very friendly and helpful. Residents appear happy and engaged. Sister in law has been quite happy and is very hard to please especially when it comes to food. The...

Provides: Assisted Living

You or your loved one will find a comfortable, homelike atmosphere at Cedar Creek of Shiloh in Shiloh, IL, a Cedarhurst Senior Living community.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always...

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Charter Senior Living of Madison

5601 Burke Rd, Madison, WI 53718

Starting at$X,XXX+ monthly
25
25 Photos available
4
4 Floor plans available
9.2
Review Score
24 reviews

We were in a rush and the staff and admins were very helpful in getting processed and placed. The information provided and question responses were always available immediately and we felt very comfortable at...

Provides: Assisted Living

Cedarhurst of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and welcoming,...

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Walking Horse Meadows

207 Uffelman Dr, Clarksville, TN 37043

Starting at$X,XXX+ monthly
11
11 Photos available
4
4 Floor plans available
9.2
Review Score
31 reviews

The staff, activity director and salesperson were all great. Really no complaints. Yes, we would recommend this community to others and we'd still be there if it was closer to home.

Provides: Assisted Living, Memory Care

Walking Horse Meadows is a charming senior living community located in Clarksville, a bustling town in the middle of the state, 40 miles northwest of Nashville. We offer assisted living and memory / Alzheimer's care. Step inside our doors, and discover fine southern living, where excellent care...

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Dominion Village Williamsburg

4132 Longhill Rd, Williamsburg, VA 23188

Starting at$X,XXX+ monthly
15
15 Photos available
9.2
Review Score
22 reviews

Everyone there was sooo nice and really took good care of my mom, they loved her. I felt good to leave my mom there. I knew she was in good hands.

Provides: Memory Care

Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...

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The Cottages of New Lenox

1023 S Cedar Rd, New Lenox, IL 60451

Starting at$X,XXX+ monthly
12
12 Photos available
9.2
Review Score
41 reviews

This is not a high skilled nursing facility, and the nursing staff are very limited on what they can do. The facility director [name removed] was excellent. She was very professional, courteous, attentive,...

Provides: Assisted Living, Memory Care

The Cottages of New Lenox is an assisted living and memory care community located in New Lenox, IL, in Will County. The community has been specially created to resemble the type of family home where most residents will have lived all of their lives, helping them to adapt to this next stage of...

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Springwood Court

12780 Kenwood Lane, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
6
6 Photos available
9.2
Review Score
9 reviews

I have lived here over a year and found the staff and residents to be friendly. I have made several close friends and the staff is always willing to stop and talk to you or wave if they are busy. One has...

Provides: Assisted Living

At Springwood Court, we have an abundance of ways to make your life here enjoyable, including — but not limited to -beautifully landscaped courtyard and gardens, fine cuisine and activities & social groups. Our assisted living offers tastefully appointed apartment-style living, attractive...

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Charter Senior Living of Columbia

8220 Snowden River Pkwy, Columbia, MD 21045

Starting at$X,XXX+ monthly
16
16 Photos available
9.2
Review Score
16 reviews

Wanted to send a thank you out to the caregiving and management staff at Charter Senior Living of Columbia for helping my mother through what turned out to be the final stages of dementia. The caregiving...

Provides: Memory Care

Somerford Place is the result of extensive research into the needs of people with Alzheimer's disease and other forms of dementia. Our specially designed building nestled in Columbia is secure, supportive and feels like home. Our staff strives to offer quality services to our residents, promoting...

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Charter Senior Living of Verona

1125 N Edge Trail, Verona, WI 53593

Starting at$X,XXX+ monthly
11
11 Photos available
9.0
Review Score
43 reviews

we are very happy with Charter. I'd give them 4 stars only because they've had several staff members leave recently. We hated to see them leave but it was all for good reasons. Medical and admin staff are...

Provides: Assisted Living, Memory Care

Cedarhurst of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support needed.The...

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Charter Senior Living of Orange

197 Indian River Road, Orange, CT 06477

Starting at$X,XXX+ monthly
4
4 Photos available
9.0
Review Score
8 reviews

The staff was very helpful always available to answer any questions and help with solutions The nurses were very attentive to my mom's needs

Provides: Assisted Living, Memory Care, Independent Living

Charter Senior Living of Brookfield

291 Federal Rd, Brookfield, CT 06804

Starting at$X,XXX+ monthly
9
9 Photos available
9.0
Review Score
16 reviews

I give everything a 5. I was really impressed with Charter when I was visiting and now that my sister has been there a month, I'm still very impressed and satisfied with the choice. When a new person moves...

Provides: Assisted Living, Memory Care

Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....

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Charter Senior Living of Gainesville

1001 Southwest 62nd Boulevard, Gainesville, FL 32607

Starting at$X,XXX+ monthly
22
22 Photos available
4
4 Floor plans available
9.0
Review Score
40 reviews

The monthly cost quoted during interview, was not the same when we signed the contract. It had increased [Amount Removed] If I had not already moved my sister in, I might have considered another...

Provides: Assisted Living, Memory Care

Full Days, Full HeartsLife is lived to the fullest here. In fact, each day brings a brand new list of activities that add to life’s richness in some way, with dementia-friendly activities chosen for our memory care residents. Each day also brings time spent with a community of seniors who are...

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Charter Senior Living of Franklin

105 Sunrise Cir, Franklin, TN 37067

Starting at$X,XXX+ monthly
19
19 Photos available
9.0
Review Score
22 reviews

Everything was fantastic there. The only reason I put a 4 for the food is that I actually never ate there, but I did see the food. It was a total blessing for my mom to be there. They truly care for the...

Provides: Assisted Living

Nestled in the outskirts of Cool Springs, Charter Senior Living of Franklin Residents enjoy 24-hour assistance with day-to-day tasks in a setting that fosters independence. We recognize that a person's optimum health and well being are the result of caring for the whole person - physically,...

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Charter Senior Living at North Park Place

2562 Pierce St, Sioux City, IA 51104

Starting at$X,XXX+ monthly
16
16 Photos available
8
8 Floor plans available
9.0
Review Score
16 reviews

Very friendly and welcoming. Answered all our questions at the initial meeting and are very good about answering our pop up questions. Only on going issue is serving size, since they serve individually my...

Provides: Assisted Living, Independent Living

Charter Senior Living of Northpark Place offers all the amenities of home without many of the hassles & headaches that go along with home ownership. Located just a few blocks away from Unity Point St. Luke's Hospital in Sioux City, Northpark Place is one of the most established communities in...

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Charter Senior Living of Gallatin

1085 Hartsville Pike, Gallatin, TN 37066

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.0
Review Score
14 reviews

We are very pleased with our experience here at Charter white House. The food is prepared daily and it's absolutely delicious. With a gourmet dessert every day. The staff is excellent and very caring. His...

Provides: Assisted Living

Located on scenic Hartsville Pike approximately one mile from Sumner Regional Medical Center, our charming 'town and country' community has been in Gallatin providing premier assisted living services for more than ten years. Our superior customer service, consistently high resident...

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Charter Senior Living of Troy

39 Dorothy Dr, Troy, IL 62294

Starting at$X,XXX+ monthly
18
18 Photos available
8.9
Review Score
34 reviews

Charter Senior of Troy is a wonderful place. Mom is very happy and pleased with the accommodations here. The staff is kind and always ready to help. Everything is kept very clean and in repair. I highly...

Provides: Assisted Living

You or your loved one will find a comfortable, homelike atmosphere at Charter Senior Living of Troy, a Charter Senior Living Community. Our residents are free from the cares of chores and other daily stresses. Our staff is available 24 hours a day to assist with your needs. Always preserving your...

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Charter of Cleveland

2900 Westside Dr NW, Cleveland, TN 37312

Starting at$X,XXX+ monthly
13
13 Photos available
8.9
Review Score
14 reviews

5 on all categories. We couldn't be more pleased! The caregivers are so sweet and considerate, there are a multitude of activities (though my MIL doesn't participate in many yet), & many activities involve...

Provides: Assisted Living

Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is...

... Read more
Viewing 1-25 out of 64 communities

Reviews
for Charter Senior Living

8.3
Review Score
2,070 reviews

Review Score

2,070 reviews
8.3

Out of 10


5 star

57%

4 star

26%

3 star

9%

2 star

4%

1 star

6%

A Place for Mom has scored Charter Senior Living with 8.3 out of 10 using our proprietary review score based on 525 reviews in the last 2 years. Over all time, Charter Senior Living has 2,070 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
1,178
520
178
70
124
Date Submitted
152
256
525
Reviewer
170
1,374
458
29
Care Received
931
214
908
1661-1680 of 2070 reviews
Sort by

4.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review

nice facility.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review

Like this, Cat is okay. Transportation to dr visits - Dr comes to building on Tuesday and Thursday. Laundry once a week, Cleaning once a week, daily - take out trash

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review

will most likely be the spot for her "respite/evaluation " time

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Independent Living
December 23, 2012
Verified Review

Very nice--all in one bldg--right price.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 15, 2012
Verified Review

I liked this facility. it's small, but the staff was informative.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 15, 2012
Verified Review

She loved the decor and was very impressed with the Alzheimers unit ... and we very much liked the manager PLUS it was the first place where she felt the food was good. However, it was smaller (fewer residents) than she liked and it was further from me than she wished to live.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 14, 2012
Verified Review

Warm friendly staff & environment. Great list of resident activities, good floor plan and nice apartments; No spend-down options.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 14, 2012
Verified Review

Visited. A possibility for my mom and dad.

Cleanliness

4

Friendliness

4

Value for Cost

4


3.5
Anonymous - Toured community
Assisted Living
March 16, 2022
Verified Review

We toured The Cottages and realized that they are set up in little pods; it's not a normal complex building you'd see at other communities. if my loved one were to be placed in a pod with residents who aren't communicative or friendly, she would essentially be stuck in "pod hell". at [community name removed] all of the residents are housed in one large complex, which makes it a lot easier to make friends throughout the building.


3.5
anonymous - Toured community
Memory Care
May 14, 2021
Verified Review

I toured Charter Senior Living and it just seemed like the facility was more depressing than some others we saw. It was not going to be the right fit for us


3.5
Linda Bunting - Family/Friend
Memory Care
June 19, 2019
The Cottages of New Lenox

The staff is very friendly and helpful overall. We've had a few incidences, some which may be attributed to us being new to this type of living situation and some from The Cottages. We've worked together and resolved the issues. We initially had a problem with mom's laundry but that has been addressed and corrected. We really like that there are only 16 rooms in each cottage and that we have 24 hour access.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Jason Thomas - Family/Friend
Memory Care
May 7, 2019
Satisfied

My wife's mother has been here for a few months and is cared for very well. I only wish she would engage more with activities or interaction with others, but this is no fault of the facility.

Cleanliness

5

Friendliness

5

Care Services

3.5

Activities

3

Value for Cost

3.5


3.5
Anonymous - Family/Friend
Memory Care
November 15, 2018
Verified Review
Mom and Brookdale

Brookdale is OK. My Mother is safe; the Caregivers are nice and in-tuned to changes in her demeanor. I love washing my Mother's clothing, and the task is never left for me. I do have to vacuum her room, request toilet paper and clean her bathroom at times. Upset that her trash can was discarded...environment is small and it is preferred versus the atmosphere at sunrise; single rooms keep my Mom out of trouble and I love that!

Cleanliness

3

Friendliness

4.5

Care Services

4

Activities

4

Value for Cost

4


3.5
Anonymous - Family/Friend
Memory Care
January 7, 2017
My Thoughts On Morningside

My aunt resides at Morningside in the assisted living area. Our decision to choose Morningside was based on a number of factors: quality of life, available activities, warmness/friendliness of the staff, professional nursing care, availability of memory care assistance when needed, and finally, a reasonable cost. I particularly like the size of Morningside, as my aunt is able to enjoy all the available services without her mobility being affected, like you could experience in some larger facilities. This facility offers all the services she needs at a reasonable price and Morningside was an excellent choice for our family.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Toured community
Memory Care
December 28, 2016
Verified Review

The Brookdale Vinings was not a good fit for my father. When we walked back to the memory care unit, it was more of a dark setting. The lady that took me on the tour was very friendly, but I did not like the vibe I got from the place overall.

Cleanliness

3.5

Friendliness

3.5

Value for Cost

3.5


3.5
Anonymous - Family/Friend
Memory Care
September 19, 2016
Verified Review
Overall nice community

Staff is very good. Building is outdated, but renovations to the public areas are under way so that should help. Apartment units are nice-perfect size, decent closet space. Convenient location easy highway access. My mother not crazy about the food but no big surprise there-no one likes the food in senior living.

Cleanliness

3.5

Friendliness

5

Care Services

4

Activities

3.5

Value for Cost

2.5


3.5
Anonymous - Family/Friend
Memory Care
March 27, 2016

Mom has only been in the facility for 2 weeks...so it's a little early. but so far we are very pleased.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Family/Friend
Memory Care
January 13, 2016
Verified Review
So far it has been fine but by the end of the month, management will be changing hands, they will be Meridian.

So far it has been fine but by the end of the month, management will be changing hands, they will be Meridian. I haven't heard good things about Meridian, but we will have to see how it plays out. So far though things have been in flux, I haven't seen a negative impact on care or upkeep of the facility to this point.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Kim - Family/Friend
Memory Care
May 26, 2015
Verified Review
Emeritus

Staff slow to respond to resident call lights/lanyards.-Needs improvement Overall nice place and staff.

Cleanliness

4

Friendliness

3.5

Care Services

3.5

Activities

4

Value for Cost

3.5


3.5
Anonymous
Memory Care
May 22, 2015
Verified Review
Brief stay, but seems nice enough

We used Emeritus at Pikesville for a brief rehab stay for a loved one, and while I thought they did a fairly good job overall I wasn't overly impressed. It seemed like it took a fairly long time before they got my loved one added to the rotation for their bathing and care schedule. It took longer than I would like before they cleaned her up after she arrived from the hospital.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


Viewing 1661-1680 out of 2070 reviews

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There are 64 total Charter Senior Living Facilities.

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