8.5
Review Score
16 Lilac Ave, Fox Lake, IL 60020
The Cottages in Fox Lake are outstanding, the people that work there are amazing. The definitely care about patients they take care of. Can't say enough about them.
The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...
2940 Mill Run Road South, Huntsville, AL 35763
My dad has lived at 2 other Assisted Livings in town and the care he received was terrible! Wellpoint is a GOD SEND! The staff loves him and spoils him, He is the happiest he has been since my mom died. Move...
The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...
423 Covington Avenue, Thomasville, GA 31792
The staff is very helpful and busy. Sometimes it takes a while to get a response. My father and stepmother have adjusted well and have high praise for the staff and the facility. They enjoy the activities...
'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...
9900 Walther Blvd, Parkville, MD 21234
I wish I had known about it for my parents. It has a feeling of being a 'home' rather than a facility. Individual bedroom with shower/toilet. All ground level . Each cottage has its own kitchen. Center of...
The Cottages of Perry Hall – A Charter Senior Living Community is an assisted living and memory care community with a total of 64 individual apartments. As the management company for The Cottages of Perry Hall, Charter Senior Living will be responsible for day-to-day operations and all related...
1201 Hartman Ln, Shiloh, IL 62221
We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are...
You or your loved one will find a comfortable, homelike atmosphere at Cedar Creek of Shiloh in Shiloh, IL, a Cedarhurst Senior Living community.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always...
4132 Longhill Rd, Williamsburg, VA 23188
Dominion Village of Williamsburg transitioned into a memory care facility as my mom became a resident in 2024. She receives a high level of care, participates in weekly activities, and enjoys the off-site...
Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...
1373 D'Adrian Professional Park, Godfrey, IL 62035
What we like the most about Charter Senior Living is that it is close to family and other friends. The community is also pretty and yes, we would recommend the community to other families.
At Cedar Creek of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate amenities,...
1840 Reisterstown Rd, Pikesville, MD 21208
I think the facility was GREAT. Just finishing a remodel and it's beautiful inside. Staff was attentive. Loved the management and administration. My only complaint was the first few days - punch list type...
With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...
6012 Magnolia Beach Rd, Panama City Beach, FL 32408
It's an excellent facility. Staff very professional and caring. Seems there is some sort of activity for everyone each week. Food is tasty and healthy and well prepared. Facility is always very clean. I feel...
Charter Senior Living of Panama City Beach is an independent, assisted living and memory care community. Whether it is the independent living villas; the roomy assisted living apartments; or the specialized Legacy memory care neighborhood, Charter Senior Living of Panama City Beach provides a...
105 Sunrise Cir, Franklin, TN 37067
Everything was fantastic there. The only reason I put a 4 for the food is that I actually never ate there, but I did see the food. It was a total blessing for my mom to be there. They truly care for the...
Nestled in the outskirts of Cool Springs, Charter Senior Living of Franklin Residents enjoy 24-hour assistance with day-to-day tasks in a setting that fosters independence. We recognize that a person's optimum health and well being are the result of caring for the whole person - physically,...
1001 Southwest 62nd Boulevard, Gainesville, FL 32607
The staff/ administration very helpful. When I needed assistance with a wheelchair, monitoring her snacking, washing a blanket when it was not her scheduled day they were there.
Full Days, Full HeartsLife is lived to the fullest here. In fact, each day brings a brand new list of activities that add to life’s richness in some way, with dementia-friendly activities chosen for our memory care residents. Each day also brings time spent with a community of seniors who are...
1023 S Cedar Rd, New Lenox, IL 60451
This is not a high skilled nursing facility, and the nursing staff are very limited on what they can do. The facility director [name removed] was excellent. She was very professional, courteous, attentive,...
The Cottages of New Lenox is an assisted living and memory care community located in New Lenox, IL, in Will County. The community has been specially created to resemble the type of family home where most residents will have lived all of their lives, helping them to adapt to this next stage of...
330 Amity Road, Woodbridge, CT 06525
My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities...
Brookdale Woodbridge is an assisted living and memory care community in the upscale community of Woodbridge, Connecticut. Woodbridge is a historic city with a strong sense of heritage and is home to many of the faculty at nearby Yale University. As one of the wealthiest towns in the country,...
2900 Westside Dr NW, Cleveland, TN 37312
5 on all categories. We couldn't be more pleased! The caregivers are so sweet and considerate, there are a multitude of activities (though my MIL doesn't participate in many yet), & many activities involve...
Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is...
12780 Kenwood Lane, Fort Myers, FL 33907
I have lived here over a year and found the staff and residents to be friendly. I have made several close friends and the staff is always willing to stop and talk to you or wave if they are busy. One has...
At Springwood Court, we have an abundance of ways to make your life here enjoyable, including — but not limited to -beautifully landscaped courtyard and gardens, fine cuisine and activities & social groups. Our assisted living offers tastefully appointed apartment-style living, attractive...
220 Conant St, Danvers, MA 01923
It's a family style community with a welcoming staff. A management team that is dedicated to providing support for all the families needs. Everyone is warm and friendly. Our search was conducted over...
The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...
3701 W 183rd St, Hazel Crest, IL 60429
No one is perfect and there's always room for improvement, but they have been doing a good job with my step-father. I'm happy with the services. The staff really trying with my step-father; he's clean when I...
Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...
207 Uffelman Dr, Clarksville, TN 37043
The staff is the best ...they genuinely care about their tenants. My mom was well taken care of. They would go beyond what they were paid to do. She didn't take part in many of the activities but when I...
Walking Horse Meadows is a charming senior living community located in Clarksville, a bustling town in the middle of the state, 40 miles northwest of Nashville. We offer assisted living and memory / Alzheimer's care. Step inside our doors, and discover fine southern living, where excellent care...
445 Middle Bridge Rd W, Bowling Green, KY 42103
The facility is top-notch and cream of the crop. I didn't appreciate it, as it was my first experience, but since my Mom was moved to a Medicade assisted facility, I have to say, Charter was amazing. The...
Charter Senior Living's Mission Statement is, "To Enhance the Human Spirit" and they live by that mantra. Their Bowling Green location offers independent and assisted living options, all on the ground floor, with private patios, exterior entrances and has a total of 129 individual apartments. The...
1125 N Edge Trail, Verona, WI 53593
The food gets a lower rating because, at first it was amazing, however, within a month or so, they lost one of their cooks and it never regained its quality. Care a little low because there were a couple of...
Cedarhurst of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support needed.The...
568 N. Pine Rd., Bay City, MI 48708
Mom is getting great care. Staff is friendly and manager as well as nurse is very engaging and really do care. Mom’s only complaint is that she doesn’t like the food. She is a picky eater so I am sure it is...
Experience our difference the moment you step foot into our one-of-a-kind Assisted Living community. You’ll be greeted by our professional staff who are ready to listen to you and learn all about your wants, needs – and stories! You’ll see residents smiling, laughing and participating in...
5601 Burke Rd, Madison, WI 53718
It worked out well for my mom and I'm glad I found a place quickly to move her out of the other assisted living facility she was in. Very good communication with the staff. The girl i was dealing with went...
Cedarhurst of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and welcoming,...
10222 Lapeer Rd., Davison, MI 48423
They had OT and PT on site and cone get the resident from room. Can choose to use a Dr. that comes to facility, which is helpful. Lots of activities outside of just day to day, such as Mother's Day and...
Experience our difference the moment you step foot into our one-of-a-kind Assisted Living and Memory Care community. You’ll be greeted by our professional staff who are ready to listen to you and learn all about your wants, needs – and stories! You’ll see residents smiling, laughing and...
1085 Hartsville Pike, Gallatin, TN 37066
They always seem to care about each resident like they were family. My mom loves it. I tell them there all the time how wonderful they are. My mom's happy that's all that matters to me.
Located on scenic Hartsville Pike approximately one mile from Sumner Regional Medical Center, our charming 'town and country' community has been in Gallatin providing premier assisted living services for more than ten years. Our superior customer service, consistently high resident...
291 Federal Rd, Brookfield, CT 06804
A Big 5 on all. What I like most about the community is the great staff, they are very caring and treat you like family. They always make it feel like being at home. I would 1000% percent recommend it to...
Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....
Review Score
1,916 reviewsOut of 10
5 star
56%
4 star
26%
3 star
9%
2 star
4%
1 star
7%
A Place for Mom has scored Charter Senior Living with 8.5 out of 10 using our proprietary review score based on 532 reviews in the last 2 years. Over all time, Charter Senior Living has 1,916 reviews with an average "overall experience" of 4.2 out of 5.
We had a virtual tour, but I wished we could have gone in person. Because of the virtual tour, we didn’t get to see too much of it, but from what we did see, I didn’t like it. It seemed kind of dark and dingy, and the room was gray. The main reason we didn’t like it was our loved one would have had to share a bathroom. What interested me in them in the first place was I liked their network of doctors and had a good experience with them before.
Read MoreCharter Senior Living Towson in Towson, MD
3.9
(71 reviews)
It wasn't the right place for my loved one; however, if you have a more independent loved one it may work for them. It is beautiful on the outside. I suggest asking additional questions to see if it is a right fit.
2.5
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Charter Senior Living of Charlotte in Charlotte, NC
4.0
(49 reviews)
The Linden was more of a pressure sale than the community I chose.
Charter Senior Living of Danvers in Danvers, MA
3.9
(60 reviews)
They do not communicate well. As of now, we haven't signed a lease agreement because they keep sending us a blank one. So my loved ones don't know the community expectations, etc. It's been well over six months since they moved in. The residents are friendly, and so is the maintenance guy. But the office staff has not been very helpful. At first the food was being delivered to the rooms due to Covid. It was always cold, and there's not a lot of variety. The dining room has since opened.. My loved ones were supposed to get Continental breakfast their first week there and never got it. On top of that, the staff argued it wasn't supposed to be included. I would not recommend this community.
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Charter Senior Living at North Park Place in Sioux City, IA
4.4
(13 reviews)
[name removed] was nice and helpful. Due to the pandemic it made it difficult to see our loved one. The did a good job, and I would recommend this community to others. The communication was good with the staff.
Charter Senior Living of Hermitage in Hermitage, TN
3.8
(52 reviews)
We had issues with the pharmacy they had and it was a chore to get this resolved. I would not recommend this community to others.
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Charter Senior Living of Newport News in Newport News, VA
4.0
(45 reviews)
We chose The Social at Cotswold because we liked when we did the virtual tour and we liked what they had to offer. Also the sales person was really good. My dads room is pretty big, it is a nice size for one person he is in a private one bedroom. We recently have had a lot of issues with the business office, I think they need to improve on their communication.
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5
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Charter Senior Living of Charlotte in Charlotte, NC
4.0
(49 reviews)
I've had to get private care givers for my loved one. I am not pleased with this community. I am thinking I might be taking my loved one out of the community due to me having to pay for private care at this community. I wish they would have told me about the symptoms of the memory care that my loved has. I am only able to see my loved one for 30 minutes every 5 days.
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Charter Senior Living Towson in Towson, MD
3.9
(71 reviews)
The staff was very good at this community, the rooms were pleasant and well kept. Some activities they had were bingo, board games and entertainment groups come in to sing, and would have a happy hour, either once a week or once a month. They had different meal shifts for the residents to eat at, but if you were on the third and last shift there wouldn't be any specialty food left.
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It is a nice facility. The staff is helpful. You need to stay in constant contact with the administration. It is hard to get information in a timely manner. Room sizes are nice.Mostly private rooms, very clean. Staff is very attentive. They have started Facetiming with the families. Management just changed.
4
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Charter Senior Living of Hazel Crest in Hazel Crest, IL
4.2
(48 reviews)
Not bad! Good second choice option.
3
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Charter Senior Living of Orland Park in Orland Park, IL
3.9
(36 reviews)
Move in day from Gilchrist Hospice was very disorganized. My cousin arrived late, not her fault, but it seemed the staff was just rushing through her intake. No one thought to offer her something to eat as she missed lunch. No one seemed to be concerned about how [name removed] was handling all of these confusion. The whole first week was a series of miss steps and miscommunications. It was good that I was able to be there most days to be her advocate. Communication has improved and everyone is feeling better about [name removed]'s placement. [Name removed] likes her care givers!
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Charter Senior Living Towson in Towson, MD
3.9
(71 reviews)
Overall well maintained nice environment, friendly staff, great food, highly recommend for regular senior living but would NOT recommend the dementia units. They do not have enough properly trained staff to manage the needs of dementia residents. The house doctor does not prescribe medications as needed, instead residents are constantly bounced back and forth to the ER for UTI's and to psych hospitals for anxiety. They have fun activities for regular seniors but the dementia patients miss out because they need someone to guide them to join the activity. I would give this facility 4.5 stars for senior living, but only 2 stars for dementia care.
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The Cottages at Dartmouth Village in Dartmouth, MA
4.0
(31 reviews)
Brookdale has been good for my mom in many ways; however, there is a severe lack of staff for the residents. Residents sometimes have to wait 30 minutes or more for someone to answer a call from the pendant. My mom has had to wait for that time and longer. If my mom had been having a serious medical condition, she may not have survived the wait. They need more staff as far as caregivers are concerned. The staff that they have is great!!! Also, they often have problems with the elevator in the main lobby. It is too often unusable.
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Nice complex and it looks to be a very vibrant community to live in. My next step is comparing notes of the places I've seen and determine the best fit for our situation. Wonderful staff and information packet...Thanks for the tour!
3
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Charter Senior Living of Verona in Verona, WI
3.7
(33 reviews)
Nice place and staff, but the apartment was small for my mom since she is coming from a one level ranch home (approx 1600 with a basement), even with the studio/1 bedroom combination. Not our first choice. Loved the activity options and community areas.
3
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Charter of Vinings in Atlanta, GA
4.0
(80 reviews)
I toured here, and loved the community as a whole. The people were wonderful, and the assisted living portion was nice. However, The memory care unit, where my loved one would be had we moved there, was depressing to me. It seemed dark and very institutional. Brookdale was also a little farther away than I was hoping to travel.
3
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Charter of Vinings in Atlanta, GA
4.0
(80 reviews)
Brookdale Dedham had a lot of the amenities we were looking for but the community was not as well kept as other communities we had toured. It was shabby and needed some updating and repairs. The staff was very friendly and knowledgeable and answered all of our questions. We chose another community for our current needs.
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Charter Senior Living of Dedham in Dedham, MA
4.1
(43 reviews)
Bartlett Reserve was a nice community but the price range was way about what my sister-in-law could afford. The community is clean and the staff was able to answer our question. There was also the fact that they did not have any availability,
3
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Bartlett Reserve in Durham, NC
4.8
(103 reviews)
Brookdale was very clean and the services they provide seemed adequate. I did not get that at home feeling. The tour guide did not seem prepared. It was a very nice facility but just did not feel like the right fit for my mother.
3
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Charter Senior Living of Woodbridge in Woodbridge, CT
4.2
(56 reviews)
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