Charter Senior Living

There is always room for improvement. Overall I think they are doing an excellent job. The staff is very friendly and accommodating. They really try to meet the needs of the clients. They go out of their way to make adjustments that are helpful to the clients. The only thing I can suggest is that they have meetings with the clients to let them know of things that are going on. I haven't had any issues and I do if I they take care of them right away.

A warm, caring and professional staff make for a comfortable and safe environment. There is much more to like about Brookdale such as the friendly residents and the delicious food. More often than not there are plenty of activities and the visitors are always welcome anytime.

I really liked the overall small size of this complex. It being a "normal" sized one made me and my dad feel good about it that he would get good care and he has.

My sister and brother in law love their new home! The facility was fantastic helping making a very last minute move as easy as possible. The staff is wonderful, They are enjoying daily activities and the community outing was great! I would recommend this facility to others.

I was impressed with the cleanliness at Brookdale Sioux City. Peggy had a few complaints about the staff. She liked Jackie. We had problems with activities. Some of them that were listed wouldn't always take place. I really liked the accountability they have there. Each patient has their own call button around their neck and it is computerized to be able to tell how quickly the staff came. Initially they had some kinks with it but once it was up and running I really appreciated that sytem. I personally liked the facility but Peggy had some issues.

I did not ask them the right questions regarding the activities that they put on. Most of them are just sitting in front of the TV and watching something, Everything else seems okay at the Brookdale Vinings though.

At Brookdale Vinings they're struggling to fill up. The director is new, the nurses are new, about 50% of the staff is new. My father is bed bound. He is on hospice care. They are taking good care of him. Under circumstances they are sustaining him. The staff is very friendly. I am grateful to the staff there. They are doing the best they can.

They are doing really good. I haven't had any complaints come up at all. I would give them a four at this point. We are pretty happy with them.

Brookdale Pikesville was good. It was a good experience all around. Dad has passed away but they provided good care while he was there. I have no complaints. I would recommend them.

Great staff and it looks like a very happy place, on the list to consider

Amazing community. The caregivers here are excellent. The entire staff is friendly, the facility is clean and the activities are appropriate. The cafeteria could be better, but overall a great place and a great experience.

Toured the facility, visited with Jane. She was warm and welcoming, giving me the time and opportunity to share our circumstances and story, ask all the questions I wanted seemed to provided thorough answers. As I entered the facility, there were residents outside enjoying the sunshine, they smiled and greeted me. Inside there were a few residents coming and going around the entry area, a living room-like setting. A couple ladies sitting on the sofa chatting. All in all the few residents I saw were well groomed, well dressed and kept.It appeared clean, fresh, tidy. I liked that there are less than 40 'apartments' in the building. Not so large that my mother would be over-whelmed, I believe. Next step is to take my mother to visit.

Oh its nice! Lots of activities my mother likes there but it is a little bit pricey.

My loved one has only been here a short time but so far things seem to be going well. It's a nice looking, clean facility, and the staff have been friendly and professional. There are still a few things for us to work out with them, but in general it has been a good experience.

The dining service at Provision Living at Godfrey has been excellent. She has been very happy with that. One complaint I have is that she was under level 3 care and felt like she wasn't getting her moneys worth. She has now switched to level 2 care. Although she felt like she was getting level 2 care before and was paying for level 3.

Everything is just fine at Morningside of Cookeville. The meals are very good. We have been very pleased with this facility. They do have plenty of activities that are offered though the resident does not participate in them. It has been a good experience so far.

The nursing is wonderful at Morningside of Franklin. They are very observant. The building itself does have issues. We've had cable issues, water leaks, etc. I would like to see the maintenance improved here. Overall it has been a good experience.

The people seem nice, but I think their response time is very poor. I also think they are just in the beginning stages of where they need to be right now. They are just getting started at Emeritus at Woodbridge.

We, the family, are very pleased with The Fountains of Shiloh and Mom seems happy there. That's the most important thing!

They could improve on making my cousin drink a little bit more water. He has a lot of dementia and he needs a lot of care and I just do not know if he is getting all the care that he should get from them.