Charter Senior Living

Well, they do not provide clarity between their levels of care. In other words, they have several different levels of care that they provide. I asked them if there was any documentation that detailed the different levels and exactly what it means and they said they don't and that it's done on a formula and everyone is individually evaluated, which I didn't like. The people are great though and my mother loves the people who take care of her, they are very sweet and kind.

Our experience with Legacy of Anderson has been a good one so far, I'd give them high marks across the board. The people here are friendly, and the facility is well kept and clean. There is always room for improvement though! As an example, I think they could stand to clean the windows a little more frequently.

My father in law has made excellent progress while at Homewood Village of Genesee Valley. He is really flourshing there. He is eating very well, and is also well engaged in a lot of their activities. They have truly done an excellent job and it has been a very positive experience for my father in law and for all of us. I would certainly recommend them.

We've had a good experience overall with Emeritus at Woodbridge! The staff here are friendly and helpful, and do a good job looking after the residents. The facility itself is nice looking, and always very clean. I would recommend it to anyone looking into senior care in the area.

It has a "happy" feeling with music, entertainment, and activities to engage the residents. The staff and facility were very good but my mother required a higher level of care than this facility could give, it is not a locked facility . I would recommend The Grand Victorian to anyone!

Overall I think things have gone very well with HeartFields Assisted Living! They really put a lot of effort into making the transition easy for my loved one, and everyone here is very friendly and professional! The facility itself is well kept and clean, and she even really seems to like the food! My only complaint so far is that I wish they would keep me a bit more in the loop when it comes to her day to day activities.

My brother and I like it quite a bit. Our stepfather toured this week and liked it also. Very clean and doesn't "feel" like a nursing home. This may fit our needs. Cost is a concern.

The place is fine. they are very friendly. and its clean. I am not there to see if my mom participates in their activities, but I doubt it with Alzheimer etc... My mind is at ease knowing that my mom is taken care of at the Walking Horse Meadows in Clarksville, TX. The food looks fine and the staff is receptive to what my mom wants, needs and requests. We are happy with the overall services.

Seems like a high quality facility. My mom has been there for just over 6 months. There was an issue when a few of the senior people left (I don't know why) about a month after my mom arrived. Before a new supervisor came in, my mother's care went down dramatically in quality for about a month or so. So much so that we actually considered moving her to a new place. She was not clean, not given her one-pill-a-day medication, was wearing other peoples clothes and all her socks were missing. Plus we received no communication what-so-ever from the staff. My mom does not need too much supervision, just help get her ready in the morning, and help get her ready for bed at night. But we waited before moving her and I'm glad we did. A new Supervisor came in and acknowledged the many problems and discussed our particular concerns. The issues that concerned us were taken care of, and from what we now see the facility is back to running efficiently and we feel fine with our mother being there. She seems to have adapted well and generally enjoys it there.

We visited this community when we were looking into senior living options for a loved one. I thought this was a very nice looking place, and it seemed very well run! It wasn't the best fit for our loved one, the independent living building was separate from where the dining and activities take place, and I didn't think my loved one would have been up to all the walking. Both their assisted living and independent living areas looked very nice, and I would recommend them as being worth a look!

This facility is nice, but does not accept Medicaid. Would need to transfer Mom once assets ran out.

My loved one has only been here a short time, but so far our experience has been a good one overall! The staff here do a good job for the most part, and although we did have a few minor issues initially they responded to our complaints quickly and made changes. The facility itself is beautiful, clean, and well kept, and Mom says that the food is pretty good! Emeritus was recently bought out by Brookdale, and I have noticed a little shakiness during the transition. However Mom really seems to enjoy it here, and that is what really matters, I would definitely recommend them!

I feel everything has gone very well, The community is nice and clean. They are a little aggressive on their over caring sending my father to the hospital for every little thing, but he may bring this on himself by wanting to get up on his own. He does seem to enjoy everyone there and he thinks the food is okay.

They clean once a week and do an amazing job. I wouldn't complain. They always invite him to activities, even though he never goes. They have been very wonderful to me and my father, even though the move there was difficult. They are very friendly and helpful.

They did a good job of explaining why they were designed the way they were. One area they could improve on though is this: before we found the place my father was able to walk, feed himself, and shower, but once he lost his capacity to do those things it was not working out. They could have been better at explaining what they are good at (dealing with people with dementia) and what they are not good at (giving full-time care).

The people at Homewood Village of Genesee Valley are very helpful. Whatever you need, they are there for you. Mother complained a little that she did not always get the baths that she was scheduled for, and the laundry was not always done on schedule. So I can't give them a perfect score. Mom does seem very happy there though, and overall we have been very pleased. I'm glad she's there.

I know that my aunt is in a safe environment, with lots of eyes on her and a lot of interaction with people. It is more living than she experienced in her own home. Lab orders are sent there so that she doesn't have to go out. PT comes there, per dr orders, as well as a podiatrist. There seems to be some issue as to using the dr on premises. I think some of the problem has to do with Racine vs Kenosha, and admitting rights into hospital. The elevator was an issue at first, but with lots of practice, my aunt is a wiz now. The food is great and staff really does observe how everyone is doing health wise. The bathing is a problem because my aunt prefers a tub, and rooms only have showers with a very rudimentary shower head, which apparently I'll have to change. The spa tub is fantastic, but getting her there is not easy, and staff cannot force her...it is asst living. The nurse on property is wonderful, I don't know how she handles it all. My hat's off to all the staff who choose to work there.

We toured this community when we were looking into care options for a loved one. This was a very nice looking place overall, and it was somewhere we were seriously considering for our loved one. The staff all seemed very friendly. However, they didn't leave me feeling entirely confident that it would be a good match in terms of care, I think our loved one would have been a bit more than they can handle.

Mom is just beginning to settle in at Homewood. She likes the friendly atmosphere and her children visit her often, so that's a convenience as well as a joy to her. Her biggest frustration is her own physical/mental aging.

We put my stepfather in a little over a month ago. I was very happy with the price at first, but then because he's fallen a couple of times he's become a "level 2" level of care, which has increased the cost. The possibility of the price going up that quickly was never mentioned. He's only been there a month, and 30 days in the price tag jumped way up. Since he is just barely a level 2, I think there should be a little leeway. I do feel like there's been a bit of a bait and switch.