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8.5
Review Score
2940 Mill Run Road South, Huntsville, AL 35763
It's a small place. You trade in abundant square footage and a variety of activities for the comfort of a great staff to resident ratio. It really feels intimate and personal. You get to know everyone very...
The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...
16 Lilac Ave, Fox Lake, IL 60020
I like the smaller cottage home feel. Especially for the Memory Care buildings. It feels more like a home, and not a large apartment like setting. There are always activities and outings available to keep...
The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...
423 Covington Avenue, Thomasville, GA 31792
Perfect! 5 on everything. What we like the most about Southern Pines is its personable and we would without hesitation recommend them to other families based on the experience we have had so far.
'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...
1201 Hartman Ln, Shiloh, IL 62221
We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are...
You or your loved one will find a comfortable, homelike atmosphere at Cedar Creek of Shiloh in Shiloh, IL, a Cedarhurst Senior Living community.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always...
220 Conant St, Danvers, MA 01923
Everyone is very accommodating. They all seem to take an interest in their guests. Facility is clean and has a nice feel to it, not stuffy. Overall a nice place for your loved ones.
The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...
105 Sunrise Cir, Franklin, TN 37067
All I have is great things to say about Charter. No joke literally everything is a 5. I was extremely impressed. I was there almost everyday and was very impressed. The fact that it is small makes it easy...
Nestled in the outskirts of Cool Springs, Charter Senior Living of Franklin Residents enjoy 24-hour assistance with day-to-day tasks in a setting that fosters independence. We recognize that a person's optimum health and well being are the result of caring for the whole person - physically,...
1373 D'Adrian Professional Park, Godfrey, IL 62035
The nurses and the CNA's and other support staff were all amazing. They were genuine. They were polite, professional and respectful. But most importantly, they seemed to truly care about my mom. They all had...
At Cedar Creek of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate amenities,...
3701 W 183rd St, Hazel Crest, IL 60429
Activity director, PT, nursing staff were awesome. My mom was always clean and well dressed. Always nice meals. Everyone showed concern and empathy. I was glad my mom was there for her last few months.
Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...
350 Volunteer Dr, Paris, TN 38242
We picked this community because of the location. Convenience for my Father to visit her. She had a one bedroom apartment. They allowed my Father to stay over night with her occasionally.
Designated in the 'Top Ten Places to Retire' in 'Where to Retire' magazine, the heart of the resort and retirement area of Kentucky Lake is the home of Charter Senior Living of Paris. Newly renovated in 2023, Charter Senior Living focuses on the whole person and offers excellent value. We are...
445 Middle Bridge Rd W, Bowling Green, KY 42103
5 on all of them except for #6 Food. They need to work on the food. Charter takes good care of their people. My mother in law absolutely loves it there! They don't need to worry about their family member....
Charter Senior Living's Mission Statement is, "To Enhance the Human Spirit" and they live by that mantra. Their Bowling Green location offers independent and assisted living options, all on the ground floor, with private patios, exterior entrances and has a total of 129 individual apartments. The...
4132 Longhill Rd, Williamsburg, VA 23188
Feels like home for mom. It's a warm loving environment, staff is so kind and loving. Mom is gaining weight and has some wonderful friends she sits with at meals. They had a bday gathering for her with...
Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...
9900 Walther Blvd, Parkville, MD 21234
Overall, our experience at The Cottages has been a good one. My mother has dementia and is still in Assisted Living. We have been here for [date removed] years. The management team is A+. Great...
The Cottages of Perry Hall – A Charter Senior Living Community is an assisted living and memory care community with a total of 64 individual apartments. As the management company for The Cottages of Perry Hall, Charter Senior Living will be responsible for day-to-day operations and all related...
207 Uffelman Dr, Clarksville, TN 37043
The staff is the best ...they genuinely care about their tenants. My mom was well taken care of. They would go beyond what they were paid to do. She didn't take part in many of the activities but when I...
Walking Horse Meadows is a charming senior living community located in Clarksville, a bustling town in the middle of the state, 40 miles northwest of Nashville. We offer assisted living and memory / Alzheimer's care. Step inside our doors, and discover fine southern living, where excellent care...
330 Amity Road, Woodbridge, CT 06525
My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities...
Brookdale Woodbridge is an assisted living and memory care community in the upscale community of Woodbridge, Connecticut. Woodbridge is a historic city with a strong sense of heritage and is home to many of the faculty at nearby Yale University. As one of the wealthiest towns in the country,...
1125 N Edge Trail, Verona, WI 53593
They could have more activities, and I wish my loved one could eat in the assisted living side as I think the food may be better. My loved one still has her wits about her. She is cognitive unlike most of...
Cedarhurst of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support needed.The...
1840 Reisterstown Rd, Pikesville, MD 21208
My father has advanced dementia and is in hospice. We feel so lucky to have found this home. He is cared for by the staff with great tenderness. Although he cannot participate in the activities offered to...
With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...
5601 Burke Rd, Madison, WI 53718
This facility has a very caring staff, a capable administrative team, and is an excellent quality facility. The needs of my sister-in-law were fully met. I would highly recommend this community for any...
Cedarhurst of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and welcoming,...
2900 Westside Dr NW, Cleveland, TN 37312
What we like the most about Charter of Cleveland is the activities available for residents and we would recommend this community to other families based on the experience we have had so far.
Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is...
440 McLaws Cir, Williamsburg, VA 23185
These things stuck out over other places. Location close to us. Quality of the rooms. Prices fluctuate with different levels of care needed. Prices were more affordable compared to other facilities. Nursing...
Living at Charter Senior Living of Williamsburg is a place to discover, connect and celebrate. Our experienced, compassionate team, many of whom have been here for years, makes it their mission to really get to know residents – and their families – personally. It’s how we stay true to our mission...
197 Indian River Road, Orange, CT 06477
I would tell them that it's a beautiful facility, staff seems to be very caring and attentive, safety measures are in place, the cost is reasonable compared to others we'd visited. Mom seems happy. We picked...
1001 Southwest 62nd Boulevard, Gainesville, FL 32607
We chose this facility because of the location. ratings and cost. The staff have been very responsive to family. One challenge has been coordinating medication management with the facility's doctor who...
Full Days, Full HeartsLife is lived to the fullest here. In fact, each day brings a brand new list of activities that add to life’s richness in some way, with dementia-friendly activities chosen for our memory care residents. Each day also brings time spent with a community of seniors who are...
1085 Hartsville Pike, Gallatin, TN 37066
Yes, Charter Senior Living is a great place. It is always clean and friendly. Mom says the food is good. She's made a friend and is getting along very well.
Located on scenic Hartsville Pike approximately one mile from Sumner Regional Medical Center, our charming 'town and country' community has been in Gallatin providing premier assisted living services for more than ten years. Our superior customer service, consistently high resident...
291 Federal Rd, Brookfield, CT 06804
The environment is clean and presents like a resort! The staff are caring and love your loved ones when you aren’t there to. A variety of activities in and outside of the facility are offered. I highly...
Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....
1200 N Pkwy, Jackson, TN 38305
We were attracted because of the staff, and genuine leadership. Also, the design was right. Small bedrooms that opened in to a good common area. No halls or corners to get lost in. Good activities and...
At Charter Senior Living of Jackson, we offer the warmth of home, exceptional services and truly inspiring support. Whether it is assistance with personal care such as dressing, bathing or medication oversight or ensuring each resident enjoys an active, fun-filled day, we help residents gain a...
2700 S 14th St, Pekin, IL 61554
There are many things, I love about Cedarhurst but particularly, I love how warm and inviting it is from the physical space to the staff. Everyone is friendly and you can tell they truly care about their job...
Located in Pekin, IL, Cedarhurst of Pekin is an elegantly furnished senior living community with 61 assisted living suites for older adults with specialized needs. Our skilled, friendly, and compassionate team members are available 24 hours a day to deliver personalized service for every...
Review Score
1,826 reviewsOut of 10
5 star
56%
4 star
27%
3 star
9%
2 star
4%
1 star
7%
A Place for Mom has scored Charter Senior Living with 8.5 out of 10 using our proprietary review score based on 510 reviews in the last 2 years. Over all time, Charter Senior Living has 1,826 reviews with an average "overall experience" of 4.2 out of 5.
The place is fine. they are very friendly. and its clean. I am not there to see if my mom participates in their activities, but I doubt it with Alzheimer etc... My mind is at ease knowing that my mom is taken care of at the Walking Horse Meadows in Clarksville, TX. The food looks fine and the staff is receptive to what my mom wants, needs and requests. We are happy with the overall services.
4
4
4
4
4
Walking Horse Meadows in Clarksville, TN
4.3
(24 reviews)
Seems like a high quality facility. My mom has been there for just over 6 months. There was an issue when a few of the senior people left (I don't know why) about a month after my mom arrived. Before a new supervisor came in, my mother's care went down dramatically in quality for about a month or so. So much so that we actually considered moving her to a new place. She was not clean, not given her one-pill-a-day medication, was wearing other peoples clothes and all her socks were missing. Plus we received no communication what-so-ever from the staff. My mom does not need too much supervision, just help get her ready in the morning, and help get her ready for bed at night. But we waited before moving her and I'm glad we did. A new Supervisor came in and acknowledged the many problems and discussed our particular concerns. The issues that concerned us were taken care of, and from what we now see the facility is back to running efficiently and we feel fine with our mother being there. She seems to have adapted well and generally enjoys it there.
5
4
4
5
4
Charter Senior Living of Orland Park in Orland Park, IL
3.9
(36 reviews)
We visited this community when we were looking into senior living options for a loved one. I thought this was a very nice looking place, and it seemed very well run! It wasn't the best fit for our loved one, the independent living building was separate from where the dining and activities take place, and I didn't think my loved one would have been up to all the walking. Both their assisted living and independent living areas looked very nice, and I would recommend them as being worth a look!
4
4
4
4
4
Charter Senior Living of Hermitage in Hermitage, TN
3.8
(49 reviews)
This facility is nice, but does not accept Medicaid. Would need to transfer Mom once assets ran out.
4
4
4
4
4
Citadel Estates-Hazel Crest in Hazel Crest, IL
4.0
(15 reviews)
My loved one has only been here a short time, but so far our experience has been a good one overall! The staff here do a good job for the most part, and although we did have a few minor issues initially they responded to our complaints quickly and made changes. The facility itself is beautiful, clean, and well kept, and Mom says that the food is pretty good! Emeritus was recently bought out by Brookdale, and I have noticed a little shakiness during the transition. However Mom really seems to enjoy it here, and that is what really matters, I would definitely recommend them!
4
4
4
4
4
Charter Senior Living of Dedham in Dedham, MA
4.1
(43 reviews)
I feel everything has gone very well, The community is nice and clean. They are a little aggressive on their over caring sending my father to the hospital for every little thing, but he may bring this on himself by wanting to get up on his own. He does seem to enjoy everyone there and he thinks the food is okay.
4
4
4
4
4
Charter of Cleveland in Cleveland, TN
4.6
(11 reviews)
They clean once a week and do an amazing job. I wouldn't complain. They always invite him to activities, even though he never goes. They have been very wonderful to me and my father, even though the move there was difficult. They are very friendly and helpful.
5
5
5
5
3
Charter Senior Living Towson in Towson, MD
3.9
(68 reviews)
They did a good job of explaining why they were designed the way they were. One area they could improve on though is this: before we found the place my father was able to walk, feed himself, and shower, but once he lost his capacity to do those things it was not working out. They could have been better at explaining what they are good at (dealing with people with dementia) and what they are not good at (giving full-time care).
5
4
4
4
4
Citadel Estates-Hazel Crest in Hazel Crest, IL
4.0
(15 reviews)
The people at Homewood Village of Genesee Valley are very helpful. Whatever you need, they are there for you. Mother complained a little that she did not always get the baths that she was scheduled for, and the laundry was not always done on schedule. So I can't give them a perfect score. Mom does seem very happy there though, and overall we have been very pleased. I'm glad she's there.
4
4
4
4
4
Landings of Genesee Valley in Flint, MI
4.1
(75 reviews)
I know that my aunt is in a safe environment, with lots of eyes on her and a lot of interaction with people. It is more living than she experienced in her own home. Lab orders are sent there so that she doesn't have to go out. PT comes there, per dr orders, as well as a podiatrist. There seems to be some issue as to using the dr on premises. I think some of the problem has to do with Racine vs Kenosha, and admitting rights into hospital. The elevator was an issue at first, but with lots of practice, my aunt is a wiz now. The food is great and staff really does observe how everyone is doing health wise. The bathing is a problem because my aunt prefers a tub, and rooms only have showers with a very rudimentary shower head, which apparently I'll have to change. The spa tub is fantastic, but getting her there is not easy, and staff cannot force her...it is asst living. The nurse on property is wonderful, I don't know how she handles it all. My hat's off to all the staff who choose to work there.
3.5
4.5
3.5
5
3.5
Charter Senior Living of Kenosha in Kenosha, WI
3.8
(23 reviews)
We toured this community when we were looking into care options for a loved one. This was a very nice looking place overall, and it was somewhere we were seriously considering for our loved one. The staff all seemed very friendly. However, they didn't leave me feeling entirely confident that it would be a good match in terms of care, I think our loved one would have been a bit more than they can handle.
4
4
4
4
4
Charter Senior Living of Williamsburg in Williamsburg, VA
4.3
(34 reviews)
Mom is just beginning to settle in at Homewood. She likes the friendly atmosphere and her children visit her often, so that's a convenience as well as a joy to her. Her biggest frustration is her own physical/mental aging.
4
4
4
4
4
Landings of Genesee Valley in Flint, MI
4.1
(75 reviews)
We put my stepfather in a little over a month ago. I was very happy with the price at first, but then because he's fallen a couple of times he's become a "level 2" level of care, which has increased the cost. The possibility of the price going up that quickly was never mentioned. He's only been there a month, and 30 days in the price tag jumped way up. Since he is just barely a level 2, I think there should be a little leeway. I do feel like there's been a bit of a bait and switch.
4
5
4
4
2
Mom especially liked the food at Emeritus, I think that meals were the high point of her day. I think she liked the Homey feel of the site, as it reminded her of her last home. I think the nice music at meals was soothing, and helped her agitation. She also liked having her nails done. I do think that it would be good to add one more aide to the floor so that there was always someone present when the residents were "watching" television. The staff was very caring and solicitious, but I think that there should be at least one more "floater" available. I was saddened to find that the original manager (?Monica?) was out due to illness and could not return... I thought that her energy and focus was fabulous and it was one of the reasons that I placed Mom at Emeritus. Unfortunately, Mom had several falls at Emeritus and she fractured both hips which necessitated placement in a nursing facility. I am dismayed that regulations prohibit safety belts both in assisted living and nursing homes, as I think that that prohibition promotes falls, subsequent fractures and ultimately higher morbidity and mortality.
4
4
4
4
4
The Cottages at Dartmouth Village in Dartmouth, MA
4.0
(28 reviews)
I would give their food a four. My concern was that when I toured it seemed like they made it sound that they would place my loved one with other men and with those that were experiencing a comparable level of Alzheimer's. However they are set up more in a general population sort of arrangement. This means that the more severe residents are mixed in with the more functional ones, and I don't think my loved one was ready for that quite yet. It would be nice if they were more up front with that. I did like the flexibility, and the opportunities for the family to participate.
5
4
4
3
4
Charter Senior Living of Columbia in Columbia, MD
4.3
(13 reviews)
My mother has only been at the assisted living for a couple of weeks but so far she seems pretty happy there. The Fountains personnel is extremely nice and very helpful. They try to help her as much as they can. The facility is very clean. My mom seems ok with the food and doesn't complain but she is NOT a picky eater. Some of it doesn't look very appetizing to me and a couple of the ladies at her table aren't very happy with some of it. Mom has had a couple of medical issues since she went to the Fountains and I don't think that she has been able to participate in many of the activities yet. Thank goodness that she went to the Fountains when she did. Otherwise we don't have any complaints.
4.5
5
3.5
4
3.5
Charter Senior Living of Troy in Troy, IL
4.1
(30 reviews)
Very nice, very clean, great tour, don't know if its a fit for my mom there yet, as we have several more visits scheduled in the coming days. Seemed to be a few people sitting around with nothing going on for them..
4
4
4
4
4
Mallard Cove Senior Living in Sharonville, OH
4.0
(45 reviews)
Met with a representative there and had a good talk and tour but found the place was too small for our needs.
4
4
4
4
4
The Cottages at Dartmouth Village in Dartmouth, MA
4.0
(28 reviews)
Things have gone well so far at Emeritus at Cherry Hill! It's a clean, well kept community, and the staff have all been very helpful and very friendly! They also do a great job with the food, she has had nothing but good things to say about it!
4
4
4
4
4
Charter Senior Living of Danvers in Danvers, MA
3.9
(59 reviews)
I find the staff at Emeritus in Gainesville Florida to be top notch. I do have one problem though. I do feel that they are very much overpriced. I understand and appreciate that my grandmother is getting the very best of care but I think it could be done at a price to where it doesn't bankrupt a person savings so quickly
5
5
4
4
3
Charter Senior Living of Gainesville in Gainesville, FL
4.0
(38 reviews)
There are 64 total Charter Senior Living Facilities.
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