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8.5
Review Score
2940 Mill Run Road South, Huntsville, AL 35763
It's a small place. You trade in abundant square footage and a variety of activities for the comfort of a great staff to resident ratio. It really feels intimate and personal. You get to know everyone very...
The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...
16 Lilac Ave, Fox Lake, IL 60020
I like the smaller cottage home feel. Especially for the Memory Care buildings. It feels more like a home, and not a large apartment like setting. There are always activities and outings available to keep...
The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...
423 Covington Avenue, Thomasville, GA 31792
Perfect! 5 on everything. What we like the most about Southern Pines is its personable and we would without hesitation recommend them to other families based on the experience we have had so far.
'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...
1201 Hartman Ln, Shiloh, IL 62221
We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are...
You or your loved one will find a comfortable, homelike atmosphere at Cedar Creek of Shiloh in Shiloh, IL, a Cedarhurst Senior Living community.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always...
220 Conant St, Danvers, MA 01923
Everyone is very accommodating. They all seem to take an interest in their guests. Facility is clean and has a nice feel to it, not stuffy. Overall a nice place for your loved ones.
The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...
105 Sunrise Cir, Franklin, TN 37067
All I have is great things to say about Charter. No joke literally everything is a 5. I was extremely impressed. I was there almost everyday and was very impressed. The fact that it is small makes it easy...
Nestled in the outskirts of Cool Springs, Charter Senior Living of Franklin Residents enjoy 24-hour assistance with day-to-day tasks in a setting that fosters independence. We recognize that a person's optimum health and well being are the result of caring for the whole person - physically,...
1373 D'Adrian Professional Park, Godfrey, IL 62035
The nurses and the CNA's and other support staff were all amazing. They were genuine. They were polite, professional and respectful. But most importantly, they seemed to truly care about my mom. They all had...
At Cedar Creek of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate amenities,...
3701 W 183rd St, Hazel Crest, IL 60429
Activity director, PT, nursing staff were awesome. My mom was always clean and well dressed. Always nice meals. Everyone showed concern and empathy. I was glad my mom was there for her last few months.
Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...
350 Volunteer Dr, Paris, TN 38242
We picked this community because of the location. Convenience for my Father to visit her. She had a one bedroom apartment. They allowed my Father to stay over night with her occasionally.
Designated in the 'Top Ten Places to Retire' in 'Where to Retire' magazine, the heart of the resort and retirement area of Kentucky Lake is the home of Charter Senior Living of Paris. Newly renovated in 2023, Charter Senior Living focuses on the whole person and offers excellent value. We are...
445 Middle Bridge Rd W, Bowling Green, KY 42103
5 on all of them except for #6 Food. They need to work on the food. Charter takes good care of their people. My mother in law absolutely loves it there! They don't need to worry about their family member....
Charter Senior Living's Mission Statement is, "To Enhance the Human Spirit" and they live by that mantra. Their Bowling Green location offers independent and assisted living options, all on the ground floor, with private patios, exterior entrances and has a total of 129 individual apartments. The...
4132 Longhill Rd, Williamsburg, VA 23188
Feels like home for mom. It's a warm loving environment, staff is so kind and loving. Mom is gaining weight and has some wonderful friends she sits with at meals. They had a bday gathering for her with...
Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...
9900 Walther Blvd, Parkville, MD 21234
Overall, our experience at The Cottages has been a good one. My mother has dementia and is still in Assisted Living. We have been here for [date removed] years. The management team is A+. Great...
The Cottages of Perry Hall – A Charter Senior Living Community is an assisted living and memory care community with a total of 64 individual apartments. As the management company for The Cottages of Perry Hall, Charter Senior Living will be responsible for day-to-day operations and all related...
207 Uffelman Dr, Clarksville, TN 37043
The staff is the best ...they genuinely care about their tenants. My mom was well taken care of. They would go beyond what they were paid to do. She didn't take part in many of the activities but when I...
Walking Horse Meadows is a charming senior living community located in Clarksville, a bustling town in the middle of the state, 40 miles northwest of Nashville. We offer assisted living and memory / Alzheimer's care. Step inside our doors, and discover fine southern living, where excellent care...
330 Amity Road, Woodbridge, CT 06525
My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities...
Brookdale Woodbridge is an assisted living and memory care community in the upscale community of Woodbridge, Connecticut. Woodbridge is a historic city with a strong sense of heritage and is home to many of the faculty at nearby Yale University. As one of the wealthiest towns in the country,...
1125 N Edge Trail, Verona, WI 53593
They could have more activities, and I wish my loved one could eat in the assisted living side as I think the food may be better. My loved one still has her wits about her. She is cognitive unlike most of...
Cedarhurst of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support needed.The...
1840 Reisterstown Rd, Pikesville, MD 21208
My father has advanced dementia and is in hospice. We feel so lucky to have found this home. He is cared for by the staff with great tenderness. Although he cannot participate in the activities offered to...
With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...
5601 Burke Rd, Madison, WI 53718
This facility has a very caring staff, a capable administrative team, and is an excellent quality facility. The needs of my sister-in-law were fully met. I would highly recommend this community for any...
Cedarhurst of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and welcoming,...
2900 Westside Dr NW, Cleveland, TN 37312
What we like the most about Charter of Cleveland is the activities available for residents and we would recommend this community to other families based on the experience we have had so far.
Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is...
440 McLaws Cir, Williamsburg, VA 23185
These things stuck out over other places. Location close to us. Quality of the rooms. Prices fluctuate with different levels of care needed. Prices were more affordable compared to other facilities. Nursing...
Living at Charter Senior Living of Williamsburg is a place to discover, connect and celebrate. Our experienced, compassionate team, many of whom have been here for years, makes it their mission to really get to know residents – and their families – personally. It’s how we stay true to our mission...
197 Indian River Road, Orange, CT 06477
I would tell them that it's a beautiful facility, staff seems to be very caring and attentive, safety measures are in place, the cost is reasonable compared to others we'd visited. Mom seems happy. We picked...
1001 Southwest 62nd Boulevard, Gainesville, FL 32607
We chose this facility because of the location. ratings and cost. The staff have been very responsive to family. One challenge has been coordinating medication management with the facility's doctor who...
Full Days, Full HeartsLife is lived to the fullest here. In fact, each day brings a brand new list of activities that add to life’s richness in some way, with dementia-friendly activities chosen for our memory care residents. Each day also brings time spent with a community of seniors who are...
1085 Hartsville Pike, Gallatin, TN 37066
Yes, Charter Senior Living is a great place. It is always clean and friendly. Mom says the food is good. She's made a friend and is getting along very well.
Located on scenic Hartsville Pike approximately one mile from Sumner Regional Medical Center, our charming 'town and country' community has been in Gallatin providing premier assisted living services for more than ten years. Our superior customer service, consistently high resident...
291 Federal Rd, Brookfield, CT 06804
The environment is clean and presents like a resort! The staff are caring and love your loved ones when you aren’t there to. A variety of activities in and outside of the facility are offered. I highly...
Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....
1200 N Pkwy, Jackson, TN 38305
We were attracted because of the staff, and genuine leadership. Also, the design was right. Small bedrooms that opened in to a good common area. No halls or corners to get lost in. Good activities and...
At Charter Senior Living of Jackson, we offer the warmth of home, exceptional services and truly inspiring support. Whether it is assistance with personal care such as dressing, bathing or medication oversight or ensuring each resident enjoys an active, fun-filled day, we help residents gain a...
2700 S 14th St, Pekin, IL 61554
There are many things, I love about Cedarhurst but particularly, I love how warm and inviting it is from the physical space to the staff. Everyone is friendly and you can tell they truly care about their job...
Located in Pekin, IL, Cedarhurst of Pekin is an elegantly furnished senior living community with 61 assisted living suites for older adults with specialized needs. Our skilled, friendly, and compassionate team members are available 24 hours a day to deliver personalized service for every...
Review Score
1,826 reviewsOut of 10
5 star
56%
4 star
27%
3 star
9%
2 star
4%
1 star
7%
A Place for Mom has scored Charter Senior Living with 8.5 out of 10 using our proprietary review score based on 512 reviews in the last 2 years. Over all time, Charter Senior Living has 1,826 reviews with an average "overall experience" of 4.2 out of 5.
We chose Morningside of Newport News because of recommendations as well as they were able to work with us on the pricing. To me, the room sizes seemed adequate. I never ate here but from what I have heard from her, the food was good. I think they do have room for improvement on activities for residents who are more active. My favorite part about the community is the courtyard that they have. I would recommend this community for the right person.
5
5
5
3.5
4
Charter Senior Living of Newport News in Newport News, VA
4.0
(44 reviews)
I think it is a really good place. Right now they are experiencing a lot of turn over in staff. Room sizes and layout of the community is wonderful. They have an outdoor courtyard for residents to use. My mom is not too fond of the food.
5
4
3
4
3
Charter Senior Living of Shiloh in Shiloh, IL
4.5
(32 reviews)
Pleasant living in nice surroundings.
4
4
4
4
4
Bartlett Reserve in Durham, NC
4.8
(102 reviews)
It is a good value. They are understaffed at the moment. They like most places are having a hard time hiring and keeping staff. The food is good. The room sizes and layout of the community is good. It is why we chose Charter Senior Living. They have a nice outdoor courtyard.
4
5
3
4
5
Charter Senior Living of Bay City in Bay City, MI
3.8
(18 reviews)
I am one of the vendors (Hospice) that services The Social. All the employees and leaders have always communicated appropriately regarding the residents we serve. The community is freindly and provides great customer service to their staff, redidents/families and vendors. I would recommend The Social to a family memeber.
4.5
4
3.5
4
3.5
Charter of Vinings in Atlanta, GA
3.9
(77 reviews)
Beautifully decorated. Spacious kitchens and bathrooms. showers have built in seats. Slightly higher prices.
4
4
4
4
4
Charter Senior Living of Oak Openings in Sylvania, OH
3.7
(15 reviews)
Initially, there was a consistent odor that was in my mother-in-law's room. After we mentioned something to the staff, they seemed to get it under control. The front desk was always very friendly and everyone on the staff that we have dealt with are very friendly. Sometimes, I think the dinning room staff could be slightly friendlier. The care, however, is great. My mother-in-law does not often participate in the community activities much, but it does seem like they do a good job with the family involved events. We do think Morningside is a good value for the price.
4
5
5
4
5
Charter Senior Living of Williamsburg in Williamsburg, VA
4.3
(34 reviews)
My mother loves it here! She loves the activities and likes how you can go outside on the grounds on your own. The only problem right now is the food isn't very good. The community is always clean and aids are always seen taking the trash out of the common spaces and within the residents' rooms. The staff is very friendly and are very caring and have great compassion for the people at the community. I noticed when I ask the front desk for assistance with my mother or her apartment, things are taken care of very quickly. All the aids are very kind. Although very expensive, the level of care is good, the apartment is nice, the hallways are clean, and the grounds are very nice at The Linden.
5
5
4
4
4
Charter Senior Living of Danvers in Danvers, MA
3.9
(59 reviews)
My husband and I were both extremely impressed with Citadel for our aunt who has late stage altzeimers”. She was there for respite care (approx. 20 days) while we took a much needed vacation. The staff were very warm and friendly, the other patients appeared clean and happy. The smell was very pleasant, which is the most important to me-cleanliness. She actually seemed comfortable with her room, each time we were there my aunt seemed very well adjusted to the structure. I know that when the time comes for her to have a permanent stay she will be placed there. I am one of those people that follow my gut and my gut Loves Citadel.
4
4
4
4
4
Charter Senior Living of Hazel Crest in Hazel Crest, IL
4.2
(46 reviews)
My mother had been a resident at Trail Creek place for the past five years. During her stay there ,I cant say enough about the outstanding quality of care that she received from the nursing staff, along with the care givers, activity directors,food services, administration and all the other departments that help make the facility run smoothly . I would recommend Trail Creek Place to anyone that is in need of assisted living facility . The minute you walk in the door you feel the warmth, caring and compassion in a home like atmosphere , Thank you to everyone who helped make my mothers last five years at Trail Creek Place feel like her home.
4
4
4
4
4
Trail Creek Place Memory Care in Michigan City, IN
4.3
(13 reviews)
I feel that my father gets great care. The apartment is comfortable. The staff is friendly and always ready to assist.
4
4
4
4
4
The Cottages of Fox Lake in Fox Lake, IL
4.5
(75 reviews)
My 92 year old mother was a resident at the Cottages of Pery Hall for 3 months after suffering a hemorrhagic stroke, which left her paralyzed on her right side and impaired speech. She was confined to a wheel chair and was not able to use the bathroom. Her cottage was clean and the food was prepared in the cottage for 16 residents. She liked the food and the staff was kind and fairly conscientious. Overall, we were happy with her care, but we visited every day, twice a day to monitor her care. My biggest concern was that they were often understaffed, which put a burden on the rest of the staff, who were trying to do the best they could do. I expressed this concern more than once and suggested they have a floater, who could fill in when one of the 4 cottages had a no-show, but that did not happen.
4
5
3.5
3.5
4
The Cottages of Perry Hall in Parkville, MD
3.9
(45 reviews)
Formally a Brookdale property. spoke with [name removed]. Nurse who assessed Dad sent paperwork to corporate for further review. Dad handed nurse a card that he had from Comfort Keepers (inhome service). Hospital nurses said his behaviors were not controlled. She told me to make sure that court yards were internal... he might try to escape by climbing the fence. Has sent patients for a psychiatric facility in SC. She will call me with the name.
4
4
4
4
4
Charter Senior Living of Charlotte in Charlotte, NC
4.1
(43 reviews)
My parent lived in this facility for 4 years. In general, the facility is clean and well-maintained. Staff are helpful and friendly. My parent did complain about a decline in the quality of the food when the company changed from Grand Victorian to Morningside. There are plenty of activities for residents to engage in, if desired. My reduction in rating is due to the end point of our experience. My parent began a sudden decline and the administration demanded immediate presence of myself (I lived 200 miles away) or a home health aide on a Friday at 3pm. When I asked for help and/or recommendations in locating someone, I was told to check the yellow pages. Most offices were closing or had no one to place at such short notice. I ended up having to move my parent the next day. As my parent was dying over the next few weeks, I was simultaneously trying to clear her apartment. The administration asked more than once when the apartment would be vacated (it was paid through the end of the month), because they had someone who wanted to move in right away. It felt like my family was now unimportant, except as revenue for the facility and that they couldn't get us out of there fast enough. My parent's death went unremarked with the exception of emails to come pick up mail.
4
4
4
4
4
Charter Senior Living of Pekin in Pekin, IL
4.9
(14 reviews)
I lived at the community 2 1/2 years. I love the renovations and new management/owners. My needs are met with a smile. I have a great home at The Cottages of Fox Lake.
4
4
4
4
4
The Cottages of Fox Lake in Fox Lake, IL
4.5
(75 reviews)
My mom has been there several months now. Communication is good with the staff She seems happy there. We like that it has smaller buildings and all on 1 floor. She likes the bus trips they’ve gone on for shopping, lunch and day trips. They have outdoor activities including gardening, games, bbq. There is a small library, games, and puzzles available to residents. A hair dresser comes in weekly and a doctor comes in to see residents. We would recommend it.
5
4
4
4
5
The Cottages of Fox Lake in Fox Lake, IL
4.5
(75 reviews)
We toured several facilities in the area trying to find an appropriate placement for my 91 year- old mother. Since she has Dementia, we were focused on Memory Care facilities. There were some lovely places with beautiful gathering areas, large bedrooms and bathrooms. Some provided transportation to appts. and even an aide, if desired. But the prices were such that we were worried my mother's money wouldn't last for the rest of her life. Then we checked out Dominion Village. It is an older facility, so it doesn't have all the bells and whistles of the newer places. The bedrooms are small. Most of them have a bathroom that you share with the resident next door, or you can pay a little more and get one of the rooms with a private bathroom. When we met with the director, she explained that since my mother still had good social skills, did not wander, or was not a danger to herself, she could be placed on the assisted living side in lieu of the memory care side. Not only is it less expensive, but she is with people who can provide her with good social experiences. In the end, we realized what was most important for my mother was not the "look good" features of the expensive places(she is not going to use a pool table, or sit in the spacious living room next to the gas fireplace anyway), but a clean place where she could get three good meals and some help with dressing, assistance in the bathroom, and with getting around. So we went with Dominion Village. We opted to pay a little extra for a room with a private half bath; she is rolled down the hall to the beautiful shower room (there is also a walk-in tub available). A twin bed fits the best. It allows for a comfy chair, some side tables, and a chest of drawers without the room seeming cramped. The staff is very friendly; all went out of their way to make my mother feel welcome. Since the facility is small, they soon know all the residents and what strategies work best for each. I rated the care as good, not great, because no one is going to be able to care for my mother as well as I did while she lived at home. She was my sole patient. But the caregivers try their best to provide the best care possible for their residents.
4
5
4
5
5
Dominion Village Williamsburg in Williamsburg, VA
3.9
(19 reviews)
Very nice place with good services and staff. However, its location is not ideal for our family, so we will not choose here.
4
4
4
4
4
Charter of Vinings in Atlanta, GA
3.9
(77 reviews)
The two bedroom, two bath villas are very comfortable and convenient to many restaurants, drugstores, grocery stores, etc. Also, many medical facilities are in close proximity. The staff is always friendly and helpful. The meals are OK and included in the rent. Visitors are welcomed for lunch as well.
3
5
3
5
3.5
Charter Senior Living of Hermitage in Hermitage, TN
3.8
(49 reviews)
There was some challenges at first but they have been addressed. I would recommend this facility to others.
4
4
4
4
4
Charter Senior Living of Hazel Crest in Hazel Crest, IL
4.2
(46 reviews)
There are 64 total Charter Senior Living Facilities.
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