Charter Senior Living

Charter Senior Living of Oak Openings is a nice facility, and the staff are nice too. Overall it's a good place, but I wish the food was better - it's inconsistent.

I think the biggest issue with this community has been the turnover in the health director. I hope the current person stays. They have also had some other staffing changes but that might be everywhere. The new activities haven't interested my brother. But he is a tough customer. He says the food is okay. Sometimes it can be really good and other times just okay.

I would recommend a friend considers this place, and tour the Cottages. As a whole we were pleased with our experience. In my mom's case she was unable to take care of herself and assisted living was not a good choice. Staff was easy to work with very helpful.Also the staff person fromA Place for Mom, that we worked with was wonderful. I have recommended a place for mom to several friends.

Small community of residents ,loved one doesn't get neglected . Does take the more severe dementia patients that are immobile , while other facilities don't, My husband is in moderate stage so sometimes get upset with all the wheelchairs. The caregivers are attentive. The nurses they have now are exceptional which is as important as caregivers.

Based on the experience we have had so far, what we like most about this community is the staff. They go out of their way to help residents and keep families in loop. Staff treats every resident with smiles and hugs. Charter Senior Living of Davison has so many activities for residents every day and fun outing. The Activities Director is amazing!

We picked this community because, it was the only place with availability in memory care. Seems that all of the facilities are wonderful. Memory care is lacking. Big turnover in caregivers. Very friendly. Great food. Beautiful facilities. I would recommend to other families.

I toured at Charter of Vinings and it was a nice place, but it was very "corporate feeling" and to me just felt fake. This was the main reason we did not choose Charter for my loved one.

I think the way the food is presented and served is good. It appears that there are several activities available for the residents to participate in, and the staff seem to try to engage the residents in the activities. The nurse on the night shift is very hard to understand when speaking to the family on the phone.

Charter Senior Living of Davidson has a very pleasant and fun environment for the residents. Areas that they could improve on: Clean the room, wash linens, make bed and also better communication between hospice and the facility. Overall it is good and I can't even imagine how big of job it is taking care of so many precious people.

-Showers in hallway -Nice outdoor courtyard, Common areas -Have a nice lounge room for morning coffee -Nice art room -Main activity area crowded. -Residents nearly all in wheelchairs -Cable extra $20 -Fall detection in bathrooms

Management is very responsive to call and email requests but the nursing staff is not so responsive to emails and calls. The transportation services have been excellent. Meal services and cafeteria staff are very friendly and they reach out to my dad if he hasn't shown up for a meal or will put food aside for him if he is not at home during mealtime.

The nurses are wonderful. A special nod to [name removed]. The caregivers are very nice. Like most places, I suspect they are understaffed. It can be difficult to get my friend to the phone. The biggest problem for me is a lack of communication. I feel too much is done or decided without my input or approval. Overall I would recommend Charter Senior Living of Hazel Crest, my friend is content there.

I would recommend Charter Senior Living of Newport News to other families searching for their loved ones.

Cedarhust is very attentive to the residents needs and comfort and the staff is very friendly. They offer activities such as; daily exercise class, bingo, sing-alongs, weekly shopping trips, etc.

It is an excellent place for your loved one. Everyone is friendly, and caring about the residents. They have activities available for anyone who wants to participate. In fact, my aunt has also moved into Charter because after looking at other places she felt this was the best and priced appropriately. The only issue is their meal situation, that they need to work on being timely, and food at appropriate temperatures.

This turned out to be perfect place for Mom. A little more nature and countryside instead of city environment. She loves the apartment. She loves the trees, birds, and wildlife she sees out her window. They need to work on the food service a little bit.

It's a very nice place. Admin are friendly, informative, and will get an answer for any questions you have. In the four months our family member has lived there, they have had quite a turn over in their caregiver staff.

We picked this community because, they were proactive with trying to get us in. I would recommend to other familes. The staff treated my loved one well.

The people and the way they present themselves really stood out to us here. Lots of activities. They just made you feel that you would be in a safe and happy environment. Housekeeping is included but had some minor issues and now assessed.

The Cottages appears to be a good value. The staff are extremely friendly and very attentive. They're very organized. They send out messages constantly, keeping you updated with what's taking place. You always know who to call and can always reach someone when you need to. Whenever we got there to visit, we're happy with what we see. Our family member's bed is made, and she is properly dressed and looks well cared for. We're concerned about the cost if she has to move to memory care, but we appreciate that they gave us the option to negotiate that price when the time comes.