For pricing & availability
8.5
Review Score
2940 Mill Run Road South, Huntsville, AL 35763
It's a small place. You trade in abundant square footage and a variety of activities for the comfort of a great staff to resident ratio. It really feels intimate and personal. You get to know everyone very...
The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...
16 Lilac Ave, Fox Lake, IL 60020
I like the smaller cottage home feel. Especially for the Memory Care buildings. It feels more like a home, and not a large apartment like setting. There are always activities and outings available to keep...
The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...
423 Covington Avenue, Thomasville, GA 31792
Perfect! 5 on everything. What we like the most about Southern Pines is its personable and we would without hesitation recommend them to other families based on the experience we have had so far.
'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...
1201 Hartman Ln, Shiloh, IL 62221
We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are...
You or your loved one will find a comfortable, homelike atmosphere at Cedar Creek of Shiloh in Shiloh, IL, a Cedarhurst Senior Living community.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always...
220 Conant St, Danvers, MA 01923
Everyone is very accommodating. They all seem to take an interest in their guests. Facility is clean and has a nice feel to it, not stuffy. Overall a nice place for your loved ones.
The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...
105 Sunrise Cir, Franklin, TN 37067
All I have is great things to say about Charter. No joke literally everything is a 5. I was extremely impressed. I was there almost everyday and was very impressed. The fact that it is small makes it easy...
Nestled in the outskirts of Cool Springs, Charter Senior Living of Franklin Residents enjoy 24-hour assistance with day-to-day tasks in a setting that fosters independence. We recognize that a person's optimum health and well being are the result of caring for the whole person - physically,...
1373 D'Adrian Professional Park, Godfrey, IL 62035
The nurses and the CNA's and other support staff were all amazing. They were genuine. They were polite, professional and respectful. But most importantly, they seemed to truly care about my mom. They all had...
At Cedar Creek of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate amenities,...
3701 W 183rd St, Hazel Crest, IL 60429
Activity director, PT, nursing staff were awesome. My mom was always clean and well dressed. Always nice meals. Everyone showed concern and empathy. I was glad my mom was there for her last few months.
Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...
350 Volunteer Dr, Paris, TN 38242
We picked this community because of the location. Convenience for my Father to visit her. She had a one bedroom apartment. They allowed my Father to stay over night with her occasionally.
Designated in the 'Top Ten Places to Retire' in 'Where to Retire' magazine, the heart of the resort and retirement area of Kentucky Lake is the home of Charter Senior Living of Paris. Newly renovated in 2023, Charter Senior Living focuses on the whole person and offers excellent value. We are...
445 Middle Bridge Rd W, Bowling Green, KY 42103
5 on all of them except for #6 Food. They need to work on the food. Charter takes good care of their people. My mother in law absolutely loves it there! They don't need to worry about their family member....
Charter Senior Living's Mission Statement is, "To Enhance the Human Spirit" and they live by that mantra. Their Bowling Green location offers independent and assisted living options, all on the ground floor, with private patios, exterior entrances and has a total of 129 individual apartments. The...
4132 Longhill Rd, Williamsburg, VA 23188
Feels like home for mom. It's a warm loving environment, staff is so kind and loving. Mom is gaining weight and has some wonderful friends she sits with at meals. They had a bday gathering for her with...
Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...
9900 Walther Blvd, Parkville, MD 21234
Overall, our experience at The Cottages has been a good one. My mother has dementia and is still in Assisted Living. We have been here for [date removed] years. The management team is A+. Great...
The Cottages of Perry Hall – A Charter Senior Living Community is an assisted living and memory care community with a total of 64 individual apartments. As the management company for The Cottages of Perry Hall, Charter Senior Living will be responsible for day-to-day operations and all related...
207 Uffelman Dr, Clarksville, TN 37043
The staff is the best ...they genuinely care about their tenants. My mom was well taken care of. They would go beyond what they were paid to do. She didn't take part in many of the activities but when I...
Walking Horse Meadows is a charming senior living community located in Clarksville, a bustling town in the middle of the state, 40 miles northwest of Nashville. We offer assisted living and memory / Alzheimer's care. Step inside our doors, and discover fine southern living, where excellent care...
330 Amity Road, Woodbridge, CT 06525
My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities...
Brookdale Woodbridge is an assisted living and memory care community in the upscale community of Woodbridge, Connecticut. Woodbridge is a historic city with a strong sense of heritage and is home to many of the faculty at nearby Yale University. As one of the wealthiest towns in the country,...
1125 N Edge Trail, Verona, WI 53593
They could have more activities, and I wish my loved one could eat in the assisted living side as I think the food may be better. My loved one still has her wits about her. She is cognitive unlike most of...
Cedarhurst of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support needed.The...
1840 Reisterstown Rd, Pikesville, MD 21208
My father has advanced dementia and is in hospice. We feel so lucky to have found this home. He is cared for by the staff with great tenderness. Although he cannot participate in the activities offered to...
With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...
5601 Burke Rd, Madison, WI 53718
This facility has a very caring staff, a capable administrative team, and is an excellent quality facility. The needs of my sister-in-law were fully met. I would highly recommend this community for any...
Cedarhurst of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and welcoming,...
2900 Westside Dr NW, Cleveland, TN 37312
What we like the most about Charter of Cleveland is the activities available for residents and we would recommend this community to other families based on the experience we have had so far.
Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is...
440 McLaws Cir, Williamsburg, VA 23185
These things stuck out over other places. Location close to us. Quality of the rooms. Prices fluctuate with different levels of care needed. Prices were more affordable compared to other facilities. Nursing...
Living at Charter Senior Living of Williamsburg is a place to discover, connect and celebrate. Our experienced, compassionate team, many of whom have been here for years, makes it their mission to really get to know residents – and their families – personally. It’s how we stay true to our mission...
197 Indian River Road, Orange, CT 06477
I would tell them that it's a beautiful facility, staff seems to be very caring and attentive, safety measures are in place, the cost is reasonable compared to others we'd visited. Mom seems happy. We picked...
1001 Southwest 62nd Boulevard, Gainesville, FL 32607
We chose this facility because of the location. ratings and cost. The staff have been very responsive to family. One challenge has been coordinating medication management with the facility's doctor who...
Full Days, Full HeartsLife is lived to the fullest here. In fact, each day brings a brand new list of activities that add to life’s richness in some way, with dementia-friendly activities chosen for our memory care residents. Each day also brings time spent with a community of seniors who are...
1085 Hartsville Pike, Gallatin, TN 37066
Yes, Charter Senior Living is a great place. It is always clean and friendly. Mom says the food is good. She's made a friend and is getting along very well.
Located on scenic Hartsville Pike approximately one mile from Sumner Regional Medical Center, our charming 'town and country' community has been in Gallatin providing premier assisted living services for more than ten years. Our superior customer service, consistently high resident...
291 Federal Rd, Brookfield, CT 06804
The environment is clean and presents like a resort! The staff are caring and love your loved ones when you aren’t there to. A variety of activities in and outside of the facility are offered. I highly...
Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....
1200 N Pkwy, Jackson, TN 38305
We were attracted because of the staff, and genuine leadership. Also, the design was right. Small bedrooms that opened in to a good common area. No halls or corners to get lost in. Good activities and...
At Charter Senior Living of Jackson, we offer the warmth of home, exceptional services and truly inspiring support. Whether it is assistance with personal care such as dressing, bathing or medication oversight or ensuring each resident enjoys an active, fun-filled day, we help residents gain a...
2700 S 14th St, Pekin, IL 61554
There are many things, I love about Cedarhurst but particularly, I love how warm and inviting it is from the physical space to the staff. Everyone is friendly and you can tell they truly care about their job...
Located in Pekin, IL, Cedarhurst of Pekin is an elegantly furnished senior living community with 61 assisted living suites for older adults with specialized needs. Our skilled, friendly, and compassionate team members are available 24 hours a day to deliver personalized service for every...
Review Score
1,826 reviewsOut of 10
5 star
56%
4 star
27%
3 star
9%
2 star
4%
1 star
7%
A Place for Mom has scored Charter Senior Living with 8.5 out of 10 using our proprietary review score based on 512 reviews in the last 2 years. Over all time, Charter Senior Living has 1,826 reviews with an average "overall experience" of 4.2 out of 5.
The Cottages community is very well kept and the staff member are extremely friendly. I have been able to see some of the lunches and dinners and they look to be pretty good. Our loved one is on the memory care side, and while the activities are good I do think those could use a little improvement. However I do understand they are getting a new activities person so hopefully those improvements start to happen.
5
5
No data collected
4.5
4
5
The Cottages of Perry Hall in Parkville, MD
3.9
(45 reviews)
Our family was able to have an in person tour, and our experience was good. We were only able to see half of the community because the other half was under renovations but the person who gave us the tour was extremely nice.
Charter Senior Living of Hazel Crest in Hazel Crest, IL
4.2
(46 reviews)
This is the best place for my loved one. The community has helped my loved one get stronger since the beginning of their stay. The friendliness of the staff stands out to me. The staff are responsive to questions and concerns, and typically respond within 24 hours. They have activities available for the memory care side of the community.
4.5
5
4
4
No data collected
4.5
4
Charter Senior Living of Williamsburg in Williamsburg, VA
4.3
(34 reviews)
I would recommend the community to others for their loved ones. The price, care, and cleanliness are all impressive to us. I wish they had more activities for the residents for the residents to participate in. The other addition would be a church service on Sundays again.
5
5
3
5
3.5
5
5
Walking Horse Meadows in Clarksville, TN
4.3
(24 reviews)
The staff was super. If we had a need, we could just press the button and they would come. They were very attentive, and they were great to our loved one and to our family. The other residents were super as well. They were very friendly to our loved one, and I felt like she was really hitting her stride and getting to know everybody before her health took a turn for the worse. The only cleanliness issues we noticed was a couple of centipedes during the Springtime, but we told the aide and they sent the maintenance man to take care of it right away. At the end, we had a bit of a problem where the aids weren't coming in every two hours like they told our family they would. They thought that if one of the family members was there that the aides didn't need to come in. But when we addressed it with them, they were very responsive and accommodating to our concern. That night at suppertime we had four aides in the room and ready to help. All of the aides I interacted with were very friendly and kind. I understand the issues they face with understaffing and not always having the help that they need. The food was okay overall, although the desserts were very good. I think they could have done a better job of letting the residents know what the menu was going to be for the week, and also making them aware of alternatives at each meal. They did have a menu on the table that the residents could order from, but the residents didn't seem to know it was there. And that might have been due to memory issues on the resident end. They have two different dining rooms, one for assisited living and one for independent, and then one kitchen that serves both. I wasn't there for a lot of the activities, but my loved one seemed to enjoy the activities she participated in, and they had some singers come in every once in a while for entertainment. For what our loved one was getting, I feel like it was a pretty standard value. The public area décor was a little dated, but she had a very nice room that was like a studio apartment, three meals a day, and good medical attention.
3
5
3
3.5
No data collected
4
4
Charter Senior Living of Bowling Green in Bowling Green, KY
4.6
(21 reviews)
Overall, it's very good. We like the people. They have a good attitude and mean well. They try hard. The care plan is good and they have outstanding people, but they've been a little inconsistent at times, although nothing major. Things like they don't make the bed every day, and they've have some staff turnover. So I would say their overall supervision or training is a little lacking.
5
5
No data collected
4
5
5
5
We chose Charter Senior Living because of its convention location, the appearance of the facility, and the sales pitch from the staff members. The room sizes here are good. The food started out at a 5 when she first got here, but the main chef left and the inexperienced staff were doing the cooking. I spoke to her this week and she said a new cook is starting this week and hoping the quality will improve. Overall I would recommend to others looking.
5
5
3
4
3
4
3
Charter Senior Living of Bay City in Bay City, MI
3.8
(18 reviews)
We toured Dominion Village and it was a very nice facility. It is 2 stories so she would have had to use the stairs or elevator all the time which would have been hard. Also, this was during covid and people were going in and out all of the time so we had some reservations. They had a memory care unit but it was not attractive.
Dominion Village Williamsburg in Williamsburg, VA
3.9
(19 reviews)
Morningside is an older more worn facility but it is still very nice. We were really impressed with the shape of the building, it is an O shape with a large center atrium for residents. One thing we did not like was that there was no carpet, it was all cold concrete floors.
Charter Senior Living of Williamsburg in Williamsburg, VA
4.3
(34 reviews)
Beautiful facility. [name removed] was bubblly and happy very informed and could answer all of our questions.
4
4
4
4
4
Charter Senior Living of Danvers in Danvers, MA
3.9
(59 reviews)
Really nice area of town. This facility felt like home, nice front porch, numerous separate areas inside to sit and do things. Our contact person knew most if not all of the residents. All our questions were answered. It was a really positive tour.
4
4
4
4
4
Charter Senior Living of Charlotte in Charlotte, NC
4.1
(43 reviews)
We toured this community and the tour was good. The staff was very friendly and they answered all our questions. The pricing was higher than other communities in the area.
Charter Senior Living of Dedham in Dedham, MA
4.1
(43 reviews)
We toured this community and the tour was good. The staff was friendly and they answered all our questions. The common areas were very nice but the community was too large to fit our needs.
Dominion Village at Poquoson in Poquoson, VA
3.7
(15 reviews)
Communication could be better between the staff and our family. I seemed to get different answers from different staff members and they are not always on the same page. The community is neat and clean and the staff is very friendly. The value is good and I would recommend this community to others based on my experience.
5
5
No data collected
5
No data collected
4
5
Charter Senior Living of Newport News in Newport News, VA
4.0
(44 reviews)
We chose Willow Pointe because of the value for the money and the amount of activities that they offer was good for what she wanted to do. The pricing was a little more straight forward in the beginning here as well rather than some of the others that we saw. The size is right for what we were looking for, it is a smaller community. The room sizes are very nice. I would recommend to others.
4
5
4
5
4
5
4
Charter Senior Living of Verona in Verona, WI
3.6
(32 reviews)
It is a little expensive for what you are getting such as food prep. The extra care that my loved one receives is good, and they are happy here. The grounds are well kept and very inviting. Anyone I've talked to have been friendly. Since Charter has taken over, the communication hasn't been as good. They have been slow to get paperwork updated, and information about COVID.
5
4
4
No data collected
5
4
Charter Senior Living Towson in Towson, MD
3.9
(68 reviews)
I'm satisfied with Charter overall. Compared to other places we visited, I like they way they talk to the residents here. They talk to them like human beings and really seem concerned about them. I know that my loved one is safe, being fed three meals a day, and has a warm place to sleep. I wish I could continue to care for him myself, but I have peace of mind and can sleep at night knowing that he's well cared for here. The care does depend on what day you go and which caregivers are there. Some are so much better than others. There's a new administrator who we've not been able to talk with yet. But the people we deal with daily have all been pretty good. The food looks and smells very good, and the staff tell me he often askes for seconds. I know the staff helps our loved one color and draw a lot, and I believe they have a good routine for activities.
5
4.5
No data collected
4
No data collected
4
5
Charter Senior Living of Hermitage in Hermitage, TN
3.8
(49 reviews)
Everyone was very nice. The main caregiver was good and I liked her. The community was comparable in some aspects to Sunrise. Our experience was during the pandemic and short time period.
Charter Senior Living of Charlotte in Charlotte, NC
4.1
(43 reviews)
We did tour the Morningside of Williamsburg and we thought it was a good community, but at the time it was just not what our loved one needed.
Charter Senior Living of Williamsburg in Williamsburg, VA
4.3
(34 reviews)
[name removed] WAS WONDERFUL! IT HAS BEEN A VERY DIFFICULT MOVE IN FOR [name removed] DUE TO COVID AND THE DEATH OF MY HUSBAND. [name removed] AND THE STAFF HAVE TRIED TO DO AS MUCH AS CAN BE DONE DURING THESE TROUBLING TIMES. I DO FEEL [name removed] IS BEING TAKEN CARE OF WELL. ANYTHING WE HAVE ASKED WAS WORKED OUT PROMPTLY. I HAVE ALWAYS BEEN ABLE TO GET IN TOUCH WITH SOMEONE TO HELP ME. THE FAMILY IS JUST WAITING TO BE ABLE TO COME IN AND VISIT WITH [name removed]. WE HOPE THAT WE BE VERY, VERY SOON!
4
4
4
4
4
4
4
The Cottages of Perry Hall in Parkville, MD
3.9
(45 reviews)
There are 64 total Charter Senior Living Facilities.
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