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8.5
Review Score
2940 Mill Run Road South, Huntsville, AL 35763
It's a small place. You trade in abundant square footage and a variety of activities for the comfort of a great staff to resident ratio. It really feels intimate and personal. You get to know everyone very...
The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...
16 Lilac Ave, Fox Lake, IL 60020
I like the smaller cottage home feel. Especially for the Memory Care buildings. It feels more like a home, and not a large apartment like setting. There are always activities and outings available to keep...
The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...
423 Covington Avenue, Thomasville, GA 31792
Perfect! 5 on everything. What we like the most about Southern Pines is its personable and we would without hesitation recommend them to other families based on the experience we have had so far.
'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...
1201 Hartman Ln, Shiloh, IL 62221
We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are...
You or your loved one will find a comfortable, homelike atmosphere at Cedar Creek of Shiloh in Shiloh, IL, a Cedarhurst Senior Living community.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always...
220 Conant St, Danvers, MA 01923
Everyone is very accommodating. They all seem to take an interest in their guests. Facility is clean and has a nice feel to it, not stuffy. Overall a nice place for your loved ones.
The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...
105 Sunrise Cir, Franklin, TN 37067
All I have is great things to say about Charter. No joke literally everything is a 5. I was extremely impressed. I was there almost everyday and was very impressed. The fact that it is small makes it easy...
Nestled in the outskirts of Cool Springs, Charter Senior Living of Franklin Residents enjoy 24-hour assistance with day-to-day tasks in a setting that fosters independence. We recognize that a person's optimum health and well being are the result of caring for the whole person - physically,...
1373 D'Adrian Professional Park, Godfrey, IL 62035
The nurses and the CNA's and other support staff were all amazing. They were genuine. They were polite, professional and respectful. But most importantly, they seemed to truly care about my mom. They all had...
At Cedar Creek of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate amenities,...
3701 W 183rd St, Hazel Crest, IL 60429
Activity director, PT, nursing staff were awesome. My mom was always clean and well dressed. Always nice meals. Everyone showed concern and empathy. I was glad my mom was there for her last few months.
Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...
350 Volunteer Dr, Paris, TN 38242
We picked this community because of the location. Convenience for my Father to visit her. She had a one bedroom apartment. They allowed my Father to stay over night with her occasionally.
Designated in the 'Top Ten Places to Retire' in 'Where to Retire' magazine, the heart of the resort and retirement area of Kentucky Lake is the home of Charter Senior Living of Paris. Newly renovated in 2023, Charter Senior Living focuses on the whole person and offers excellent value. We are...
445 Middle Bridge Rd W, Bowling Green, KY 42103
5 on all of them except for #6 Food. They need to work on the food. Charter takes good care of their people. My mother in law absolutely loves it there! They don't need to worry about their family member....
Charter Senior Living's Mission Statement is, "To Enhance the Human Spirit" and they live by that mantra. Their Bowling Green location offers independent and assisted living options, all on the ground floor, with private patios, exterior entrances and has a total of 129 individual apartments. The...
4132 Longhill Rd, Williamsburg, VA 23188
Feels like home for mom. It's a warm loving environment, staff is so kind and loving. Mom is gaining weight and has some wonderful friends she sits with at meals. They had a bday gathering for her with...
Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...
9900 Walther Blvd, Parkville, MD 21234
Overall, our experience at The Cottages has been a good one. My mother has dementia and is still in Assisted Living. We have been here for [date removed] years. The management team is A+. Great...
The Cottages of Perry Hall – A Charter Senior Living Community is an assisted living and memory care community with a total of 64 individual apartments. As the management company for The Cottages of Perry Hall, Charter Senior Living will be responsible for day-to-day operations and all related...
207 Uffelman Dr, Clarksville, TN 37043
The staff is the best ...they genuinely care about their tenants. My mom was well taken care of. They would go beyond what they were paid to do. She didn't take part in many of the activities but when I...
Walking Horse Meadows is a charming senior living community located in Clarksville, a bustling town in the middle of the state, 40 miles northwest of Nashville. We offer assisted living and memory / Alzheimer's care. Step inside our doors, and discover fine southern living, where excellent care...
330 Amity Road, Woodbridge, CT 06525
My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities...
Brookdale Woodbridge is an assisted living and memory care community in the upscale community of Woodbridge, Connecticut. Woodbridge is a historic city with a strong sense of heritage and is home to many of the faculty at nearby Yale University. As one of the wealthiest towns in the country,...
1125 N Edge Trail, Verona, WI 53593
They could have more activities, and I wish my loved one could eat in the assisted living side as I think the food may be better. My loved one still has her wits about her. She is cognitive unlike most of...
Cedarhurst of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support needed.The...
1840 Reisterstown Rd, Pikesville, MD 21208
My father has advanced dementia and is in hospice. We feel so lucky to have found this home. He is cared for by the staff with great tenderness. Although he cannot participate in the activities offered to...
With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...
5601 Burke Rd, Madison, WI 53718
This facility has a very caring staff, a capable administrative team, and is an excellent quality facility. The needs of my sister-in-law were fully met. I would highly recommend this community for any...
Cedarhurst of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and welcoming,...
2900 Westside Dr NW, Cleveland, TN 37312
What we like the most about Charter of Cleveland is the activities available for residents and we would recommend this community to other families based on the experience we have had so far.
Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is...
440 McLaws Cir, Williamsburg, VA 23185
These things stuck out over other places. Location close to us. Quality of the rooms. Prices fluctuate with different levels of care needed. Prices were more affordable compared to other facilities. Nursing...
Living at Charter Senior Living of Williamsburg is a place to discover, connect and celebrate. Our experienced, compassionate team, many of whom have been here for years, makes it their mission to really get to know residents – and their families – personally. It’s how we stay true to our mission...
197 Indian River Road, Orange, CT 06477
I would tell them that it's a beautiful facility, staff seems to be very caring and attentive, safety measures are in place, the cost is reasonable compared to others we'd visited. Mom seems happy. We picked...
1001 Southwest 62nd Boulevard, Gainesville, FL 32607
We chose this facility because of the location. ratings and cost. The staff have been very responsive to family. One challenge has been coordinating medication management with the facility's doctor who...
Full Days, Full HeartsLife is lived to the fullest here. In fact, each day brings a brand new list of activities that add to life’s richness in some way, with dementia-friendly activities chosen for our memory care residents. Each day also brings time spent with a community of seniors who are...
1085 Hartsville Pike, Gallatin, TN 37066
Yes, Charter Senior Living is a great place. It is always clean and friendly. Mom says the food is good. She's made a friend and is getting along very well.
Located on scenic Hartsville Pike approximately one mile from Sumner Regional Medical Center, our charming 'town and country' community has been in Gallatin providing premier assisted living services for more than ten years. Our superior customer service, consistently high resident...
291 Federal Rd, Brookfield, CT 06804
The environment is clean and presents like a resort! The staff are caring and love your loved ones when you aren’t there to. A variety of activities in and outside of the facility are offered. I highly...
Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....
1200 N Pkwy, Jackson, TN 38305
We were attracted because of the staff, and genuine leadership. Also, the design was right. Small bedrooms that opened in to a good common area. No halls or corners to get lost in. Good activities and...
At Charter Senior Living of Jackson, we offer the warmth of home, exceptional services and truly inspiring support. Whether it is assistance with personal care such as dressing, bathing or medication oversight or ensuring each resident enjoys an active, fun-filled day, we help residents gain a...
2700 S 14th St, Pekin, IL 61554
There are many things, I love about Cedarhurst but particularly, I love how warm and inviting it is from the physical space to the staff. Everyone is friendly and you can tell they truly care about their job...
Located in Pekin, IL, Cedarhurst of Pekin is an elegantly furnished senior living community with 61 assisted living suites for older adults with specialized needs. Our skilled, friendly, and compassionate team members are available 24 hours a day to deliver personalized service for every...
Review Score
1,826 reviewsOut of 10
5 star
56%
4 star
27%
3 star
9%
2 star
4%
1 star
7%
A Place for Mom has scored Charter Senior Living with 8.5 out of 10 using our proprietary review score based on 512 reviews in the last 2 years. Over all time, Charter Senior Living has 1,826 reviews with an average "overall experience" of 4.2 out of 5.
They have great activities at the community, but our loved ones just does not participate in them. We would recommend this community to others, our only problem would be the communication. Sometimes we have issues going back and worth which could absolutely be improved.
5
5
5
4
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5
5
Charter Senior Living of Dedham in Dedham, MA
4.1
(43 reviews)
[names removed] were very responsive. We did virtual and in-person tours. The drawback is that the community is only offering face-to-face visits with loved ones two days a week for 30 minutes.
4
4
4
4
4
Charter Senior Living of Newport News in Newport News, VA
4.0
(44 reviews)
The ratio between residence and staff is very good. There spend alot of time with the residence. The staff is friendly and easy to work with and my loved one is well taken care of. I would recommend this community to others
5
5
4
4
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4
Dominion Village at Poquoson in Poquoson, VA
3.7
(15 reviews)
So far it has been a great experience and we have had no issues. I would recommend them to others looking, considering the pandemic especially they have been really good about things.
The Cottages of Perry Hall in Parkville, MD
3.9
(45 reviews)
I thought for the most part The Social was really great. The area it is in is great, the staff to patient ratio was good since it was a smaller community, and the activities director was good at encouraging my mom to participate. The staff members here were always friendly and helpful as well. The only issue we had was towards the end, we did have some problems with communication and no one offered any condolences or next steps except for one of her nurses, so that was disappointing to us.
4
4
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5
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4.5
Charter Senior Living of Charlotte in Charlotte, NC
4.1
(43 reviews)
I would recommend the community to others. It is a smaller community that is quiet. They are going through a ownership change.
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5
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4
4
Charter Senior Living of Gainesville in Gainesville, FL
4.0
(38 reviews)
With all the challenger that we faced during COVID, I am please with the care that my mother has received from the Cottages of Perry Hall. I am notified if there are problems and he staff has been very helpful. The marketing director and activities director have answered any questions or concerns that we have had. I look forward to being able to visit in person, not just outside. My mother seems to like the facility and is meeting the other residents and participating in activities that have started up.
4
5
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4
The Cottages of Perry Hall in Parkville, MD
3.9
(45 reviews)
Our loved one has a really nice sized apartment, his is the only one that size. Overall the apartments are a decent size, and the community is located not far from a major hospital. We would recommend this community to others.
5
4
4
4
4
Charter Senior Living Towson in Towson, MD
3.9
(68 reviews)
We chose Morningside of Shiloh because of the affordability, the friendliness of the management, and it was shaped rectangular, so she could not get lost. They had a better value for the money compared to some others that we looked into. She had a nice big room with a private bathroom. The only issue we had was the temperature, sometimes it was too hot or cold for her. I think the management staff was pretty responsive, but we did have some issues with the night time staff. Overall, I would still recommend this community to people who are more independent.
4
3
3
5
4
Charter Senior Living of Shiloh in Shiloh, IL
4.5
(32 reviews)
We chose Trail Creek Place because we needed a facility that transitioned from assisted living to memory care if we ever needed that. My wife is familiar with the city, surroundings, and people so she felt comfortable here. My wife gets along with the staff here very well and they have been good to work with. They do also have a good medical staff. One complaint we have had is the quality of food, especially for the money paid I think it could use improvement. Overall, I would recommend this facility to others.
4
5
5
5
4
Trail Creek Place Assisted Living in Michigan City, IN
4.3
(23 reviews)
We chose The Cottages of Fox Lake because they had a special unit for Alzheimers which is what we needed. The room sizes here are average compared to others we saw. There have been no complaints about the food, I would say it is above average. It is a very convenient because we are close and the grounds are very well kept. I would recommend to others.
5
4
4
4
3
The Cottages of Fox Lake in Fox Lake, IL
4.5
(75 reviews)
I have been very happy with the response to covid-19 outbreak that the facility has taken. I feel my mom is kept safe. There have been times I was concerned and these were addressed immediately. Thank you for your continued care.
4
4
4
4
4
Charter Senior Living of Charlotte in Charlotte, NC
4.1
(43 reviews)
We haven't been able to go back and visit since March due to COVID. We initially had some reservations about our loved one fitting in, as well as figuring out the amount of memory care she would need. At this point today we are pleased that we put her into memory care versus assisted living. Our loved one has rented what would be two rooms, so for one person it is like a double room which is good. She has a little living room and a bedroom that are separated by a wall. The single spaces in memory care are more like studio apartments. The rooms that are provided on the assisted living side were more of what we were looking for, but overall we are happy. When our loved one moved in at the end of February she really enjoyed the food. In June she had a couple of falls where she spent several weeks in a skilled nursing facility. While she was there she has to be isolated where there was no community dining, she had to eat in her room by herself. During those weeks she had lost some weight. Once she came back to Charter community she was able to put back on that weight she had initially lost, which we were thrilled about.
4
5
4
4
4
Charter Senior Living of Oak Openings in Sylvania, OH
3.7
(15 reviews)
I have lived here a year. I like the staff. I like all the CNAs but [name removed] is my favorite and [name removed] at the front desk. [Name removed] is another CNA i like. They all can't do enough for you.
4
4
4
4
4
Charter Senior Living of Charlotte in Charlotte, NC
4.1
(43 reviews)
Food is excellent. Medical care is excellent. Staff are committed to the residents. Elevators are poor. Great job handling the pandemic.
4
4
4
4
4
Charter Senior Living of Charlotte in Charlotte, NC
4.1
(43 reviews)
We chose The Linden at Dedham because it was a smaller community and everyone we had contact with was very friendly. It had good ratings and it was also affordable. When we toured, my mom thought it seemed welcoming place. The room sizes here are various, she is in a very spacious one bedroom. The food depends on the chef, when we first went here it was very good, she is not thrilled with the food right now. She thinks it needs to be cooked more. But they do have good variety on their menu. The best part about the community so far has been the caring-ness of the staff and of the residents for each other. I would recommend the facility.
4
5
4
5
4
Charter Senior Living of Dedham in Dedham, MA
4.1
(43 reviews)
The nursing director at Linden community was extremely friendly. She worked very hard to get our loved one moved in in a timely manner and she really made us feel comfortable. The rooms they provided were spacious and very nice. We would recommend this community.
4
4
4
4
3.5
Charter Senior Living of Woodbridge in Woodbridge, CT
4.2
(56 reviews)
This community is a little more on the expensive side, and due to COVID they don't have any activities at the moment. Before COVID they had cooking and baking classes, painting classes and plenty of arts and crafts. They would also bring in live entertainment. We really liked the openness this community had, and its set up in away that is very accessible for the residents to get around. Our loved one isn't to crazy about the food they serve. Our loved one has a nice size apartment which she really likes, it has a little kitchenette which we think is very efficient.
5
4
5
4
4
Charter Senior Living of Danvers in Danvers, MA
3.9
(59 reviews)
Before COVID this place was a five out of five stars, now during COVID i would say it would be about a three due to the lack of communication. The staff has been as cooperative as they can be, but the communication could be better, sometimes we do not get direct answers to our questions. However we are very confident in the care our loved one is receiving. The staff is friendly and this community is very cost friendly. The activities director is great, but as far as overall activities they are lacking in diversity. Our loved one likes the food. Every room we have seen has been very nice, she has a small kitchenette in her room and a court yard view. In fact, all the rooms on the first floor surround the court yard, so they all have a great view.
4
4
4
4
4
Charter Senior Living of Newport News in Newport News, VA
4.0
(44 reviews)
We are like a big family — who are loved and cared for by our housekeepers up to management. It's not perfect, but all here, have had to make changes and chose this place to live and wish to continue to live here.
4
4
4
4
4
Bartlett Reserve in Durham, NC
4.8
(102 reviews)
There are 64 total Charter Senior Living Facilities.
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